Leadsgorilla App Avis 

193
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Scam. I requested a refund before the 30 days. Leads Gorilla never responded. Paddle, the company that facilitates the sale never responded. They stole my money. Paypal denied by request for... Voir plus

Noté 1 sur 5 étoiles

Unfortunately this does not work. There is something really wrong with setting up Google API keys that should interact with this app. I tried many times, nothing changed. Contacted cust... Voir plus

Noté 4 sur 5 étoiles

This app is not perfect, that said if you want to personnally look for businesses around you, it'll definitely come at both a financial and time cost that could delay your starting point for a bit. Th... Voir plus

Noté 3 sur 5 étoiles

Attempted to set up SMTP & I couldn’t locate information LeadsGorilla was asking for. In the first email, the instructed me to contact MailGun Support. MailGun was no help as it isn't their se... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

LeadsGorilla is the world’s leading local client finding & closing platform used by more than 21.000+ agencies, consultants, small businesses & entrepreneurs worldwide.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

193 avis

5 étoiles
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1 étoile

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3,0

Tous les avis

(193)

8 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Go with competitors

Can't use product, something is broken and I'm not able to add my API (it was all ok few moths ago, so I know I'm doing everything good on my end) contacted support and it was worst support which I've experienced in 30+ years, I'm sad that I can't give less stars. Totally ignored my question and just wasted my time.

14 avril 2023
Avis spontané
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Réponse de Leadsgorilla App


We're sorry to hear about your frustrating experience with our product and support. We apologize for the difficulties you've encountered in using the product and the lack of assistance you received from our support team.

It's disheartening to hear that you've had such a negative experience, especially after being a long-term customer. We understand your frustration with not being able to add your API and the disappointment in receiving unhelpful support.

We strive to provide prompt and effective support to all our customers, and we apologize for falling short of your expectations. Your time is valuable, and we regret any inconvenience caused by the lack of attention to your specific question.

We genuinely appreciate your feedback, as it helps us identify areas for improvement. We apologize if we have not met your needs in this instance, and we understand your decision to explore other options. If there's anything specific you would like us to address or if you have any further questions, please feel free to reach out to our customer support team directly.

Once again, we apologize for the inconvenience and disappointment caused. We appreciate your time as a customer and thank you for sharing your concerns. We will take your feedback seriously as we work towards improving our product and support services.

Noté 1 sur 5 étoiles

No support - Klunky system - SEARCH does NOT WORK

I was told that if I signed up for the pro plan I'd get super customer service and unlimited leads. Well, I don't get more than 60 leads per search, and if I don't refresh the page when I change cities, it will just keep doing your new search in the same city.

The search function doesn't work when you're inside a lead list. So if you load a lead list onto a broadcast dialer and someone answers, you can't use the search function to locate the lead with all the specs on that prospect, which is an absolute suck. As in, ruin your day level suck.

I've sent them, oh I don't know, 6 tickets requesting assistance and clarification. I get no response other than one request to send a video.. which is not what i call customer service nor would sending them a video have achieved a damn thing.

The system is not very well laid out and is klunky.

But you know what i do get? Up-sell emails. "Pay us more money!" emails. I get at least 2 of those a day. But in terms of taking care of my issues or someone reaching out who actually gives a damn, nada.

Seriously what's the point of a search bar inside your lead list if you can't input a name or number that will actually locate the lead that you know for a fact is in that list? I've paid for the quarter, so I'll get what use I can, but seriously, I'm so incredibly disappointed and will be looking for alternatives. I'm just seething over the lack of something as basic as the ability to recall a lead through a search. I have to sit there and scroll through a calling list of 300+ names to locate a client when they call in because their stupid search bar doesn't work. So much hype behind this product and all the reports and all that extra crap, but you can't do something as simple as locate a lead. I'm seething. I warned them if they didn't help me out and start acting with some professionalism I'd ding them. Well that was a week ago. They get the ding.

12 avril 2023
Avis spontané
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Réponse de Leadsgorilla App

We sincerely apologize for the lack of response to your support tickets. This is not the level of customer service we strive for, and we understand your frustration with the lack of assistance and the request for a video, which did not address your concerns. We will investigate this matter internally to identify the issue and ensure that such communication gaps are addressed promptly.

We regret that you have not felt supported and that our up-sell emails have added to your dissatisfaction. We understand your disappointment and frustration. We will review our email communication practices to ensure they align with our customers' needs and expectations.

Your feedback is invaluable to us, and we apologize for falling short in meeting your expectations. If there's anything specific you would like us to address or if you have any further questions, please reach out to our customer support team directly.

We apologize for any inconvenience caused and appreciate your patience. Thank you for bringing these concerns to our attention, and we will use your feedback to learn and make necessary improvements.

Noté 1 sur 5 étoiles

Poor customer support

Poor customer support. No accountability for their own software.

29 mars 2023
Avis spontané
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Réponse de Leadsgorilla App

We apologize for the poor customer support experience you've had. We understand the importance of reliable and accountable customer support, and we regret any shortcomings in this regard.

We take your feedback seriously and will investigate the issues with our customer support team to understand the areas where improvements can be made. Our goal is to provide effective and responsive assistance to all our customers, and we apologize if we have not met your expectations.

If there are any specific issues or concerns you would like us to address, please provide us with more details so that we can assist you further. Your feedback helps us identify areas for improvement, and we appreciate your patience as we work to enhance our customer support processes.

Once again, we apologize for any inconvenience caused, and we appreciate you bringing these concerns to our attention. Your satisfaction is important to us, and we will take the necessary steps to improve our customer support and ensure a more positive experience in the future.

Noté 5 sur 5 étoiles

BUY IT! YOU WON'T BE SORRY!

What an absolute timesaver LeadsGorilla has been! Before LG, it took me DAYS to research, gather, and prepare the data I need to prospect - now, using LG, I can do it in a FRACTION of the time! It creates the edge I need to close the deal quickly! And let's not forget about another crucial part of the purchase - LG customer support! You can set your clock to when they acknowledge your support ticket, when they get to work on your problem, and when they solve the problem - which is quicker than any other software support team I've ever been a part of! BUY IT! YOU WON'T BE SORRY!

27 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Game changing for leads generation.

Starting a small SMMA and having no client was really complicated, i discovered leads gorilla on Facebook and this tools saved me ans my agency, I was able to find all the local businesses create a report automatically and send them directly my offer with one sigle plateforme.
I highly recommend leads gorilla to any agency or even business Who need more leads.

23 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

LeadsGorilla Is A Great Marketing Tool!

LeadsGorilla is a great marketing tool! I'm currently using the AI Review Replier to gather intelligence to use in order to generate necessary trust and make a quick connection with each company contact. The LeadsGorilla support team is great at getting back to you with answers to your questions and concerns! Overall, it's been an excellent investment for our business!

22 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Really good app

Really good app. I know that it will find a good use even in my country. I'm using it only couple days but I'm already excited about all options that are there.

22 mars 2023
Avis spontané
Noté 4 sur 5 étoiles

I am not very 'techy' but i followed…

I am not very 'techy' but i followed how to attach my API keys. Then i had more questions and reached out to support and they were great.

Once i got into LeadsGorilla and played with it, it's a great program for leads. They give you lots of tools to use to reach out to local businesses.

Overall, I am happy that I purchased this. Wish it was a Lifetime Deal however! But for the next quarter I am diving in deep!

20 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Best Tool To Get Leads of Local Business From GMB and Faecbook

LeadsGorilla is a fantastic tool that provides accurate local business leads for marketing services. The pricing is very affordable and the platform is easy to use. The customer support team is also top-notch, providing prompt and useful assistance whenever needed. I highly recommend this tool to anyone looking for an effective way to get local business leads for their marketing services.

21 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

I have placed a support ticket a week…

I have placed a support ticket a week ago and no one has reached out back and there is no other way to get in touch with anyone. So the product is not working and I paid for nothing. Very disappointing.

10 mars 2023
Avis spontané
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Réponse de Leadsgorilla App

We apologize for the lack of response to your support ticket and the inconvenience this has caused. We understand your frustration and disappointment in not receiving assistance and feeling like you have paid for a product that is not functioning properly.

We take your concerns seriously, and we want to rectify the situation as soon as possible. Please provide us with your support ticket number or any relevant details, and we will escalate your case to our customer support team immediately. We will ensure that someone reaches out to you promptly to address your concerns and provide the assistance you need.

We apologize for any inconvenience caused by the delay and appreciate your patience. Your satisfaction is important to us, and we are committed to resolving this issue for you. Thank you for bringing this to our attention, and we will take immediate action to ensure that you receive the support you deserve.

Noté 1 sur 5 étoiles

Never works

Never works, just same loop of not giving me option for location then telling me to add API key which I've done with credits.

Complete waste of time since works 1/30 days a month

16 mars 2023
Avis spontané
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Réponse de Leadsgorilla App

We apologize for the ongoing issues you've experienced with our product. We understand your frustration with the repetitive loop and the inability to set your desired location, despite adding the API key with credits.

We apologize for the inconvenience caused by the inconsistent functionality of our product. Our team is committed to providing a reliable and seamless user experience, and we apologize for falling short of that goal.

To assist you more effectively, please provide us with additional details about the specific problem you're encountering. Any relevant information, such as error messages or steps to reproduce the issue, would be helpful for us to investigate and address the problem promptly.

We appreciate your patience and willingness to work with us to resolve this matter. Our team will prioritize your case to ensure that the issue is resolved as quickly as possible. Thank you for bringing this to our attention, and we apologize for any frustration caused.

Noté 5 sur 5 étoiles

Leads Gorilla is an EXCELLENT Tool for my business

This tool is an excellent addition to any sales or marketing team, and it has a lot to offer businesses that are looking to increase their customer base. It has helped me with identifying business that could possible make use of my service and expertise to help them reach their business goals

15 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Good

As in India I was not able to integrate my API key with lead gorilla they gave me full refund.

API integration was not able to do because of Bank RBI rules in India.

Overall seems good.

6 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

LeadsGorilla has been an absolute…

LeadsGorilla has been an absolute lifesaver for my business. As someone who's always struggled with generating leads, this software has been a game-changer. The local business finder has been particularly helpful, as it's allowed me to find potential clients in my area quickly and easily. The software is incredibly user-friendly, and the interface is clean and easy to navigate. Additionally, the customer support team has been fantastic, always available to answer any questions I have. I highly recommend LeadsGorilla to anyone looking to boost their lead generation efforts.

7 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

LeadsGorilla has been a game-changer…

LeadsGorilla has been a game-changer for my business. The ability to search for leads based on specific criteria has saved me countless hours of manual work. The software is easy to use and has a clean, user-friendly interface. The lead analysis feature is particularly useful, as it allows me to get an in-depth understanding of potential clients before reaching out to them. The customer support team has been incredibly helpful, always quick to respond and eager to assist. I've seen a significant increase in leads since implementing LeadsGorilla into my business strategy, and I'm excited to see what the future holds. Overall, I highly recommend this software to anyone looking to take their lead generation efforts to the next level.

6 mars 2023
Avis spontané

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