Great customer service, friendly driver, and quality products. I would of given 5 stars but I was disappointed that changing the freezer door over didn’t come under the installation fee, and I had... Voir plus
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Lisez les avis des autres
Ordered and delivered in 2 days! Was £70 to £80 cheaper than other appliance companies. Arrived on time and delivery guy was super kind and even brought the machine into my house. This is after spendi... Voir plus
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The delivery driver who delivered my washing machine was very helpful and friendly. He plumbed my washing machine in for me as I didn't have a clue what to do...I had ordered it from Curries (just fr... Voir plus
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The two friendly guys arrived on time which accurately aligned with the realtime communication push notifications.My service included pick up of old appliance,delivery and install new.The guys were q... Voir plus
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À propos de l'entreprise
- Magasin d'électroménager
- Magasin de pièces détachées pour appareils électroménagers
- Fournisseur de chaudières
- Magasin de plans de travail
- Service d'installation du gaz
- Magasin de lave-linges et sèche-linges
À propos de Appliance World Online
Écrit par l'entreprise
In business for over 50 years!
Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.
We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.
Our aim is to give our customers value for money and quality appliances with a fast and friendly service.
Price Promise Guarantee
We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price.
T&C apply.
Coordonnées de contact
543-547 Bolton Rd, M27 8QT, Manchester, Royaume-Uni
- 01617943030
- sales@applianceworldonline.com
- applianceworldonline.com
4,7
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Incompetent delivery driver
One failed delivery due to an incompetent, lying delivery driver and out of date maps software. Got my item a week later after sending it with a grown up.
1 avril 2026
Réponse de Appliance World Online
Hello Graham Buckton,
We’re sorry to hear that you were unhappy with your delivery experience and the delay in receiving your item.
However, we do feel it’s important to clarify that our driver was not acting incompetently or dishonestly. On the day in question, they were approaching their legally permitted driving time limit and were unable to safely complete the delivery. This is a strict regulatory requirement that we must adhere to for the safety of both our drivers and customers.
There was also an issue with the driver's device on the day of delivery which didn't help the situation.
We understand the situation was frustrating, and we apologise for the inconvenience caused by the failed delivery and the subsequent delay.
We’re pleased that your item was successfully delivered shortly after and appreciate your patience while this was resolved.
Kind regards,
AWO
Excellent all round
The ordering system, price, delivery and communication for all aspects was excellent at every step.
6 avril 2026
Avis spontané
Réponse de Appliance World Online
Dear Mr Derek Bird,
Thank you for your fantastic review! We're delighted to hear that our ordering system, pricing, delivery, and communication met your expectations at every step. Your satisfaction is our priority, and we look forward to serving you again in the future!
Regards,
AWO
First class
After great service from sales , delivery , fitting and taking away of old appliance (gas cooker) was absolutely first class , everything explained in full.
9 avril 2026
Avis spontané
Réponse de Appliance World Online
Dear Brian Owen,
Thank you for the fantastic 5-star review! We are so pleased to hear that every step of the journey—from sales to the final fitting—was first class. Installing a gas cooker requires precision and clear communication, so it’s wonderful to know our team explained everything in full. Enjoy your new cooker!
Regards,
AWO
First Class Service
In the past I’ve ordered alliances from other suppliers and have been disappointed with the level of service I received. With Appliance World Online the service was excellent including the delivery. With other suppliers the appliances I’d bought were left at the door step but with AWO they were brought into my property which is especially useful to me as I’m disabled and unable to move heavy appliances around by myself.
1 avril 2026
Réponse de Appliance World Online
Dear Ian Harvey,
Thank you so much for sharing your experience! We were truly sorry to hear about your past disappointments with other suppliers, but we’re so glad we could turn that around for you. We believe great service means getting the item exactly where you need it—especially when it makes life a little easier for you. We'll be sure to share your kind words with our delivery team!
Regards,
AWO
Excellent customer service
Excellent telephone service, great customer service - super impressed all round & love my washing machine 🙂
28 mars 2026
Réponse de Appliance World Online
Dear Jamie Parkin,
Thank you so much for the glowing review! We’re thrilled to hear you had such a positive experience with our phone team and that you're loving your new washing machine. Making things 'super' easy for our customers is exactly what we aim for. Happy washing!
Regards,
AWO
Good and reliable service
Good selection of products. Delivery date given when order was placed. Good communication throughout order delivery and was delivered a bit earlier than scheduled. Delivery driver very professional, courteous and friendly. Would purchase again from appliance world online
1 avril 2026
Réponse de Appliance World Online
Dear Gillian Smith,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our product selection and that our communication kept you informed every step of the way.
We’re especially proud to hear your kind words about our delivery driver. We strive to provide a professional and friendly service right to your door, so it’s wonderful to know they made a great impression.
We look forward to welcoming you back to Appliance World Online whenever you're ready for your next purchase!
Regards,
awo
Réponse de Appliance World Online
Dear Kevin,
Thank you for your feedback. We are pleased to hear that our delivery speed met your expectations and that everything was in order. We look forward to serving you again soon
Regards,
AWO
The staff were both knowledgeable and…
The staff were both knowledgeable and courteous, gave plenty of guidance without putting us under pressure.
1 avril 2026
Réponse de Appliance World Online
Dear Michael Cooper,
Thank you so much for the kind words! We’re thrilled to hear that our team provided the guidance you needed without making you feel rushed or pressured. Providing a knowledgeable, relaxed environment is exactly what we strive for. We hope to see you again soon
Regards,
AWO
Réponse de Appliance World Online
Dear Jill Dyer,
We appreciate the feedback! Providing efficient and timely service is a top priority for our team, and it’s great to know we hit the mark during your visit. Thanks for choosing us!
Regards,
AWO
Very good and quick delivery
Very good and quick delivery
The men who delivered were very helpful
25 mars 2026
Réponse de Appliance World Online
Dear Nicole,
Thank you so much for the great review! We’re thrilled to hear that your delivery arrived quickly and that our team was helpful upon arrival. I’ll be sure to pass your kind words along to the delivery crew—they’ll be so happy to know they made a difference!
Regards,
AWO
Réponse de Appliance World Online
Dear Wilf Long,
Thank you so much for the 5-star review!
We’re thrilled to hear that you had a smooth experience from checkout to your doorstep. Making things easy and efficient for our customers is exactly what we strive for.
We look forward to serving you again soon!
Regards,
AWO
Réponse de Appliance World Online
Dear Kathryn Vernall,
Thank you so much for the 5-star review. We are absolutely over the moon to hear that you’re happy with the quality of your order. It was a pleasure serving you, and we hope to see you again soon
Regards,
AWO
Réponse de Appliance World Online
Hi Joe Oneill,
We’re sorry to hear you feel this way.
Your delivery is being handled by Parcel Force, and we have been advised that the delivery was unsuccessful due to an incomplete address. Unfortunately, this can prevent the courier from completing the delivery as scheduled.
If you’re able to get in touch with our customer service team, we’ll be more than happy to look into this for you and help get everything back on track as quickly as possible.
Kind regards,
AWO
Good value great delivery
31 mars 2026
Réponse de Appliance World Online
Dear Jeremy Lunn,
Thank you for the review! Providing great value and a seamless delivery experience are our top priorities. We’re glad you were happy with the service and hope to see you again soon.
Regards,
AWO
The sales man knew the product.
The sales man knew the product.
Had it fitted by them on time and made sure it fitted good fitters
31 mars 2026
Réponse de Appliance World Online
Dear Mr Timothy Lavelle,
Thank you for the review! We’re glad to hear you appreciated our team's product knowledge and that the installation went smoothly. Our fitters take great pride in ensuring a perfect finish, so we’ll be sure to pass your kind words on to them.
Regards,
AWO
The staff were very helpful the item i…
The staff were very helpful the item i purchased has been fantastic in use ,
31 mars 2026
Réponse de Appliance World Online
Dear John,
Thank you for the fantastic feedback! We’re so glad to hear that our team was helpful and, even better, that your new purchase is performing well. We always aim to pair great service with great products, so it’s wonderful to know we hit the mark for you!
Regards,
AWO
Great experience
Great experience. Can't praise you enough. 2 washing machines delivered, old ones removed, plumbed in. One for myself the other to my mum's address.
31 mars 2026
Réponse de Appliance World Online
Dear John,
Thank you so much for the kind words! We’re thrilled we could help get both you and your mum sorted with your new washing machines. Logistics can be tricky with two addresses, so it’s great to hear our team made the delivery, removal, and plumbing a breeze. We’ll be sure to pass your praise along to the crew!
Regards,
AWO
Réponse de Appliance World Online
Hi John Roche,
Thank you for your feedback!
We’re glad to hear you were happy with our service and pricing, and that everything was completed to your satisfaction. We really appreciate you taking the time to share your experience.
Kind regards,
AWO
Five stars throughout.Excellent
29 mars 2026
Réponse de Appliance World Online
Hello Brian Rayner,
Thank you so much for the five-star rating!
We’re thrilled to hear you had an excellent experience and really appreciate you taking the time to share your feedback.
Kind regards,
AWO
It was ok ...
Nightmare from start to finish was sold a faulty product that I collected from the warehouse myself on the Sunday. Apparently it was "a gesture of Goodwill" they delivered me one that wasn't faulty 3 days later! Really? Delivery people were lovely and the price was decent.
30 mars 2026
Réponse de Appliance World Online
Hello Guest,
We’re really sorry to hear that your experience didn’t get off to the best start.
All of our appliances are supplied sealed and boxed directly from the manufacturer, so unfortunately we’re not aware of any faults prior to collection or delivery. While standard procedure for collected items is for them to be returned to us by the customer, in your case we arranged a collection and delivered a replacement appliance free of charge as quickly as possible to minimise disruption.
We’re pleased to hear that you found our delivery team helpful and that you were happy with the price, and we do appreciate your feedback.
Kind regards,
AWO
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