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Aptive Pest Control - Los Angeles Avis 

323
TrustScore 4.5 sur 5

4,5

7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Also do a fabulous job.We had an ant issue which happens when it’s hit. They always assist with our problem as well as monthly service. Awesome company..

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Every Aptive service person to visit my home has been friendly, professional and eager to solve my mosquito problem. Sadly, I don't think the products they apply are very effective. I think I've avera... Voir plus

Noté 5 sur 5 étoiles

I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Service d'extermination des nuisibles

Écrit par l'entreprise

Get a quote

Welcome to Aptive Pest Control

Écrit par l'entreprise

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Coordonnées de contact

  • 7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, Etats-Unis

  • 13238802994
Promotion box for Aptive Pest Control - Los Angeles

We overthink pests so you don't have to.

Smarter pest control starts here.

4,5

Excellent

TrustScore 4.5 sur 5

323 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,5

Tous les avis

(323)

26 487 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

great notifcations

great notifcations

4 février 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Michael,

Thank you for the feedback. We’re glad to hear the notifications have been helpful. Clear and timely communication is an important part of the experience at Aptive, and it’s great to know that’s coming through on your end. We appreciate you choosing Aptive and allowing us to take care of your home.

-Jasmine

Noté 5 sur 5 étoiles

Bermax Ave

Company always provides a superior service experience.

27 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Sheila,

Thank you for the kind words. Hearing that Aptive consistently delivers a superior service experience means a great deal to our team. We work hard to make each visit smooth, effective, and respectful of your home, so it’s rewarding to know that’s been your experience. We truly appreciate you choosing Aptive and being part of the Aptive community.

-Jasmine

Noté 1 sur 5 étoiles

You have ask me to give a review and…

You have ask me to give a review and scored you for your recent service not for the service it was for if I would recommend anyone I said no only because I need service more often than what you per vide me with a service agent called me the next day I explained the situation and was supposed to have called me back on trying to get service more offern but never did so I’m most likely going to cancel the service I’m tired of broken promises

20 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Ray,

Thank you for taking the time to explain this. I can understand why you’d feel frustrated after clearly sharing your needs and then not receiving the follow-up you were told to expect. When someone takes the time to explain what they’re dealing with, they deserve a response, and it’s disappointing when that doesn’t happen.

At Aptive, we want our service plans to align with what’s actually needed at your home, and we also want to be reliable in our communication. Missing a promised call back is not the experience we want to deliver, and your feedback is important in helping us address that.

We’d really appreciate the opportunity to reconnect, review your service frequency, and discuss options that may better fit what you’re looking for. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can make sure this is followed up on properly and that you’re not left feeling unheard.

Thank you for sharing your experience and for being part of the Aptive neighborhood.

-Jasmine

Noté 5 sur 5 étoiles

My technician was very thorough

My technician was very courteous, helpful and knowledgeable, and thorough. Overall a good experience.

30 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Alexander,

Thank you for sharing your experience. We’re thrilled to hear that your service professional provided courteous, helpful, and knowledgeable service, and that the visit was thorough. Providing a positive and effective service experience is exactly what we strive for at Aptive.

We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to deliver reliable, high-quality service for your home.

-Jasmine

Noté 5 sur 5 étoiles

Jesus does a great job and is very…

Jesus does a great job and is very thorough, professional and informative. He sends photos when finished and is very efficient.

28 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Jennifer,

Thank you for sharing your experience! We’re thrilled to hear that Jesus is thorough, professional, and informative, and that his efficiency and photos give you confidence in the work completed. At Aptive, we strive to provide service that is clear, reliable, and thorough, and it’s wonderful to know that Jesus consistently delivers that experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team, and we’ll be sure to share them with Jesus.

-Jasmine

Noté 5 sur 5 étoiles

Excellent service

Excellent service, he was very attentive to areas where bugs are. and cleaned out the areas under the eaves where the cobwebs are. and sprayed around the house.

18 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Douglas,

Thank you so much for sharing your feedback! We’re thrilled to hear that our service professional was attentive to the areas of concern and took the time to thoroughly treat and clean around your home. At Aptive, we take pride in providing detailed and effective pest protection, and it’s wonderful to know our efforts made a difference for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team!

-Jasmine

Noté 1 sur 5 étoiles

I hire this company because rats in my…

I hire this company because rats in my attic , they only care about spiders ants and insects, but never work to eliminate rats in the contract I signed specifically express my problems rats , never killed one, just installed boxes and never checked if the got them , definitely I do not recommend this company .

22 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Henry,

Thanks for taking the time to share your experience. I can understand how frustrating this must feel, especially if rats were the main reason you reached out and it doesn’t feel like that concern was properly addressed.

At Aptive, our focus is on protecting homes from spiders, ants, rodents, and other pests, and I’m sorry if there was any confusion about the service provided. It sounds like our communication fell short here, and that’s not the experience we want anyone to have.

We’d like the opportunity to review your account and better understand what happened. Please reach out to us at socialmedia@goaptive.com at your convenience so we can discuss your experience and see how we can help.

Thank you for giving Aptive a try and for sharing your feedback.

-Jasmine

Noté 5 sur 5 étoiles

showed up on time

showed up on time
asked pertinent questions
quiet
calm
speedy

24 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi David,

Thank you for sharing your feedback! We’re glad to hear that our service professional was punctual, attentive, and efficient while providing a calm and quiet experience. At Aptive, we take pride in delivering thorough, reliable pest protection while making every visit as smooth and stress-free as possible.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team!

-Jasmine

Noté 5 sur 5 étoiles

They send you pictures of what they have done

They called/texted when they would arrive about 30 minutes prior to arrival. They asked during the phone/text if there were any concerns and outlined what they were planing on doing. Very courteous and always very professional.

20 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Claudia,

Thank you for sharing this feedback. At Aptive, we believe good service starts with clear communication, so it’s great to hear that you received timely calls and texts, had the opportunity to share any concerns, and knew exactly what to expect before the visit even began. We’re glad our service professional made the experience feel courteous and professional from start to finish. Thank you for choosing Aptive and for being part of our neighborhood, we truly appreciate your trust.

-Jasmine

Noté 5 sur 5 étoiles

I always get a call beforehand

I always get a call beforehand. Let me know when they will arrive. My tech. This time was Tristan. He did so and asked if there were any problems did the service very kind courteous would recommend to anybody who asked.

16 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Jack,

Thank you for taking the time to share this and for choosing Aptive. We’re really glad to hear the advance call helped you feel prepared and that Tristan took the time to check in about any concerns before getting started. His kind and courteous approach is exactly what we hope every service professional brings to each visit. We appreciate you being part of the Aptive neighborhood and recommending us to others, that means a lot to our team.

-Jasmine

Noté 5 sur 5 étoiles

Nicholas did a great job

Nicholas let me know before he arrived. He did a thorough job of sweeping and spraying everywhere.

6 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Katie,

Thank you for sharing your feedback! We’re glad to hear that Nicholas communicated before his visit and provided a thorough service, covering all areas with care. At Aptive, we strive to deliver reliable, detailed service while keeping our customers informed every step of the way.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Noté 2 sur 5 étoiles

Not Satisfied with the Level of Service

Unfortunately, the technician did not fully spray the exterior of my home. The technician stated that the gate was locked and, therefore, the work could not be completed. However, the gate was not locked. It appears that the technician did not attempt to open the gate, as it would have opened if tried.
As a result, I am being invoiced for work that was reported as completed but was not fully performed to my satisfaction. I am requesting that this matter be reviewed and that the invoice be adjusted accordingly, or that the incomplete portion of the service be rescheduled and completed.

9 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Deborah,

Thank you for taking the time to share this feedback. We can understand how frustrating it would be to learn that part of your exterior service may not have been completed as expected, especially when it comes to access issues like a gate.

At Aptive, our goal is to provide thorough and transparent service every visit, and we take concerns like this seriously. We’d appreciate the opportunity to review what happened during your service, including the notes from the service professional, and make sure this is handled appropriately. Whether that means adjusting the invoice or scheduling a return visit to complete the missed portion of the service, we want to make sure you’re taken care of and that this doesn’t happen again.

Please reach out to us at socialmedia@goaptive.com so we can look into this further and work toward a resolution. Thank you for being part of the Aptive neighborhood and for giving us the chance to make this right.

-Jasmine

Noté 5 sur 5 étoiles

The service gentleman was very pleasant…

The service gentleman was very pleasant and listen to any issues we had with the service. He completed everything very quickly, and we are pleased with his performance. Thank you for a good response.

15 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Don,

Thank you for sharing your experience! We’re glad to hear that our Aptive service professional was pleasant, attentive to your concerns, and efficient in completing the service. Providing thorough, responsive, and personable service is always our goal, and it’s wonderful to know that was reflected in your visit. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Noté 5 sur 5 étoiles

Service was great.

Service was great.

7 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Dionne,

Thank you for sharing your feedback! We’re glad to hear that your service experience was great. At Aptive, we strive to provide reliable, thorough, and caring pest control for every home, and it’s wonderful to know our team delivered that for you.

We truly appreciate you choosing Aptive and being part of our community. Your trust and feedback mean a lot to us, and we’re always here for any future needs.

-Jasmine

Noté 5 sur 5 étoiles
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Réponse de Aptive Pest Control - Los Angeles

Hi Teresa,

Thank you for sharing your feedback! We’re glad to hear that our team provided thorough service and kept you well informed. At Aptive, clear communication and attention to detail are priorities, and it’s wonderful to know our efforts made a difference for you.

We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates our team to continue delivering the high-quality, reliable service you’ve come to expect.

-Jasmine

Noté 5 sur 5 étoiles

On Time and courteous

On Time and courteous. Agent was attentive and asked all the correct questions and efficient. thank you!

9 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Armando,

We’re glad to hear that our service professional was on time, courteous, and attentive during your visit. At Aptive, we take pride in providing efficient, thorough, and thoughtful service that addresses our neighbors’ needs. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.

-Jasmine

Noté 5 sur 5 étoiles

Aptive covers a wide range of pests…

Aptive covers a wide range of pests with variant methods. They are thorough each visit as well as responsive in-between.

6 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi Sharon,

Thank you for sharing your experience! We’re glad to hear our team provides thorough service on every visit and is responsive whenever you need us. Using a variety of methods to address different pests is part of how we aim to keep your home safe and comfortable, and it’s wonderful to know it’s making a difference for you.

We appreciate you choosing Aptive and for trusting us to protect your home.

-Jasmine

Noté 5 sur 5 étoiles

On point communication

On point communication

6 janvier 2026
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Réponse de Aptive Pest Control - Los Angeles

Hi there,

Thank you for your feedback! We’re glad to hear our communication has met your expectations, as keeping our customers informed is a top priority at Aptive.

We appreciate you choosing Aptive and trusting us to help protect your home.

-Jasmine

Noté 5 sur 5 étoiles

Aptive has done a great job

Aptive has done a great job. They are very responsive and work with me on little details. I havent had pest problems since hiring them.

8 novembre 2025
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Réponse de Aptive Pest Control - Los Angeles

Hi Charles,

Thank you for sharing your experience! We’re thrilled to hear that our team has been responsive and attentive to the little details that matter to you. At Aptive, making sure your home stays protected and providing a personalized, reliable service is what we strive for every day.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Noté 4 sur 5 étoiles

Gotta be home to make sure service is correct

If they show up and Im here everything gets done appropriately. Because I get different techs every time I have to show them around. If I weren't here they would never find all the bait traps because they aren't familiar with the property.

23 décembre 2025
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Réponse de Aptive Pest Control - Los Angeles

Hi John,

Thank you for sharing your feedback. We understand how frustrating it can be to have to guide different service professionals around your property each visit. At Aptive, we aim to provide consistent, thorough service, and it’s clear we fell short in making sure every visit is seamless, even when you’re not available.

We appreciate you recognizing the care our service professionals take when you’re present, and your comments help us identify ways to improve familiarity with each property. We value you as part of the Aptive community and hope to make future visits more efficient and effective for you.

-Jasmine

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