Also do a fabulous job.We had an ant issue which happens when it’s hit. They always assist with our problem as well as monthly service. Awesome company..
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Établissement
Changer d'établissement7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... Voir plus
L'entreprise a répondu
Every Aptive service person to visit my home has been friendly, professional and eager to solve my mosquito problem. Sadly, I don't think the products they apply are very effective. I think I've avera... Voir plus
I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
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Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, Etats-Unis
- 13238802994
We overthink pests so you don't have to.
4,5
Excellent
323 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Gotta be home to make sure service is correct
If they show up and Im here everything gets done appropriately. Because I get different techs every time I have to show them around. If I weren't here they would never find all the bait traps because they aren't familiar with the property.
23 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi John,
Thank you for sharing your feedback. We understand how frustrating it can be to have to guide different service professionals around your property each visit. At Aptive, we aim to provide consistent, thorough service, and it’s clear we fell short in making sure every visit is seamless, even when you’re not available.
We appreciate you recognizing the care our service professionals take when you’re present, and your comments help us identify ways to improve familiarity with each property. We value you as part of the Aptive community and hope to make future visits more efficient and effective for you.
-Jasmine
Réponse de Aptive Pest Control - Los Angeles
Hi Kim,
Thank you for sharing your feedback! We’re glad to hear that our communication met your expectations. At Aptive, we strive to keep our customers informed and supported throughout every visit, and it’s wonderful to know this was reflected in your experience. We truly appreciate you being a valued part of the Aptive community!
-Jasmine
Excellent service!
Excellent service and communication by the technician. Good value for the service they provide. I’m very pleased with my experience with them.
19 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Evan,
Thank you for sharing your experience. We’re so glad to hear you were pleased with both the service and communication from your Aptive service professional, and that you felt the value of the program matched the care provided. Clear communication and dependable service are important to us, so it’s great to know those stood out during your visit.
We truly appreciate you choosing Aptive and trusting us with your home. Thanks for being part of the Aptive neighborhood, we look forward to continuing to provide you with a great experience.
-Jasmine
He came to the door and introduced…
He came to the door and introduced himself and asked if there was anything we needed extra. He did his job professionally and efficiently.
16 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Larry,
Thank you for sharing your experience! We’re thrilled to hear that our service professional made such a positive impression and was able to provide efficient and professional service while checking in on your needs. At Aptive, we take pride in making sure every visit is thorough, friendly, and tailored to our customers. We truly appreciate you choosing Aptive and for letting us be part of keeping your home protected.
-Jasmine
Gerardo was the most recent technician…
Gerardo was the most recent technician assigned. He did a great job checking for pests.
23 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi there,
We’re thrilled to hear that Gerardo provided a thorough and attentive visit! At Aptive, our service professionals take pride in ensuring every home is carefully inspected and protected. Thank you for choosing Aptive and for trusting us to keep your home protected.
-Jasmine
Friendly and helpful
Love being able to schedule visits when we need them.
Friendly and helpful!
9 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Katherine,
Thank you for the kind feedback. We’re happy to hear that the flexibility in scheduling has been helpful and that our team made the experience a friendly one. At Aptive, we want service to fit your needs, not the other way around, so it’s great to know that’s coming through. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood.
-Jasmine
A 10 out of 10 for my most recent…
A 10 out of 10 for my most recent treatment. He was totally professional and thorough.
19 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Richard,
Thank you for sharing your feedback. I’m thrilled to hear that your most recent treatment was a 10 out of 10 and that our service professional provided professional and thorough service.
At Aptive, we strive to deliver attentive, high-quality service at every visit, and it’s wonderful to know our efforts made a positive impact. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
You are addressing concerns related…
You are addressing concerns related with pests. Whenever I am having a new problem, such as seeing live crickets in the house or a trapped squirrel, you are responding reasonably fast and taking care of the issue.
The annual fee that I pay for your service is not very high.
The technicians who treat my house are friendly and efficient.
With my service you address all my pest issues, such as, crickets/ants. etc., mosquitos, squirrels, etc., not just one or two of them.
10 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Ara,
Thank you for taking the time to share your experience and for being a valued member of the Aptive neighborhood. We’re glad to hear our team has been able to respond quickly to new concerns, whether it’s crickets, squirrels, or any other pests, and that our service provides comprehensive protection for your home.
It’s also wonderful to hear that our service professionals are friendly and efficient, and that you feel the annual fee provides good value. Feedback like yours means a lot to us and motivates the entire Aptive team to continue providing reliable, thorough, and responsive pest control.
We truly appreciate your trust in Aptive and look forward to keeping your home protected.
-Jasmine
Plenty of notice about arrival time and…
Plenty of notice about arrival time and job completion.
16 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Tom,
Thank you for sharing your experience! We’re glad to hear the communication about arrival times and job completion met your expectations. At Aptive, keeping our customers informed every step of the way is an important part of providing reliable, stress-free service.
We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.
-Jasmine
The service was great
The service was great! He was professional, thorough and personable.
This is the 3rd request for review! How about just 1?
16 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Gayle,
Thank you for sharing your experience! We’re thrilled to hear your service professional was professional, thorough, and personable. At Aptive, our team takes pride in providing effective pest control while treating your home with care.
We also appreciate your feedback about review requests. We definitely don’t want to overwhelm our customers, and your note helps us improve how we reach out. Thank you for choosing Aptive and being part of our community!
-Jasmine
The employee was courteous and made extra efforts to do his job.
The employee was courteous and made sure to take care of any issues that I may have. He worked hard to spray a patio that he did not have access to by spraying over the wall at my request. I appreciated his hard work.
14 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Laurie,
Thank you for taking the time to share your experience! We’re so glad to hear that our service professional went above and beyond to address your needs, even finding a way to spray the patio at your request. At Aptive, we take pride in our team’s dedication and attention to detail, and it’s wonderful to know their hard work made a difference for you. We truly appreciate you being part of the Aptive community and for recognizing the effort our team puts into every visit.
-Jasmine
Giving another chance
I have been using Aptive for several years and have had a good experience over all but with this last experience the representative of Aptive did the bare minimum of what was expected and I was disappointed with his service. I will be calling Aptive to send someone new to re-service my home.
13 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Irene,
Thank you for sharing your feedback and for being a valued member of the Aptive community for several years. We truly appreciate your loyalty and are glad to hear that your past experiences have generally been positive.
We’re very sorry that your most recent service did not meet the high standards you expect from us. At Aptive, we pride ourselves on providing thorough, attentive service, and it’s clear we fell short this time. Your feedback is important, and we will be reviewing this situation with our team to ensure it doesn’t happen again.
We appreciate you reaching out to schedule a re-service, and we’ll make sure a different service professional is assigned to properly address your home. Thank you again for your patience and for allowing us the opportunity to make this right.
-Jasmine
Our Experience
The technician that came to our home took time to ask what concerns we had and treated us like partners. Always an easy professional experience.
14 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Dave,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional took the time to understand your concerns and treated you like a partner in protecting your home. At Aptive, we pride ourselves on providing professional, attentive, and collaborative service for every customer.
We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.
-Jasmine
Very satisfied
The tech was very courteous and explained everything he was going to be doing around my home.
2 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your experience! I’m glad to hear that our service professional was courteous and took the time to explain everything that would be done around your home. At Aptive, we strive to provide clear communication and thorough service so every customer feels confident and comfortable.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Réponse de Aptive Pest Control - Los Angeles
Hi Paul,
We’re glad to hear about your experience! At Aptive, being courteous and thorough is at the heart of the service we provide, so it’s wonderful to know our team delivered on both. Feedback like yours motivates us to continue providing attentive and reliable service.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
Good non-toxic service at affordable…
Good non-toxic service at affordable price. Sometimes scheduling hiccups but easily resolved.
18 octobre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Robert,
We’re glad to hear about your experience! At Aptive, providing safe, non-toxic service at a fair value is a top priority, and it’s wonderful to know our team delivered on that. We also appreciate your understanding with any scheduling hiccups and are glad they were easily resolved. Feedback like yours encourages us to continue providing thoughtful, reliable service for all our neighbors.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
I told service person that a week…
I told service person that a week before I had ants in my kitchen and looked like they were coming through window. I had handled them with ant bait but asked him to spray all around windows. He did so. The next morning the ants were back so whatever he sprayed was not effective.
5 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Sherry,
Thank you for sharing your experience. I completely understand how frustrating it can be to deal with ants, especially after requesting treatment around your windows and seeing them return the next day. That’s not the level of service we aim to provide at Aptive, and I appreciate you letting us know.
Our goal is to provide effective, long-lasting solutions for every customer, and I’d like the opportunity to address this issue for you. Please reach out to us directly at socialmedia@goaptive.com so we can review your service and make sure the ants are properly treated.
Thank you for being part of the Aptive neighborhood and giving us the chance to make this right.
-Jasmine
Technician understood my concerns and…
Technician understood my concerns and treated them appropriately.
4 décembre 2025
Réponse de Aptive Pest Control - Los Angeles
Hi Lynda,
Thank you so much for sharing your experience! We’re glad to hear that our service professional listened to your concerns and addressed them appropriately. At Aptive, we take pride in providing personalized, attentive service for every home, and it’s wonderful to know that our efforts made a difference for you. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Réponse de Aptive Pest Control - Los Angeles
Hi Martha,
Thank you for sharing your experience! We’re thrilled to hear that our team was thorough, professional, and friendly during your service.
At Aptive, we take pride in providing effective pest solutions while treating every home with care and respect. Feedback like yours motivates our team to continue delivering the best possible service.
We truly appreciate having you as part of the Aptive family and are always here if you need anything in the future.
-Jasmine
Réponse de Aptive Pest Control - Los Angeles
Hi Craig and Anne,
Thank you so much for sharing your experience! We’re thrilled to hear that Cathy provided efficient, thorough, and helpful service. Our service professionals take pride in delivering a great experience for every customer, and it’s wonderful to know she made a positive impression.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us with your home!
-Jasmine
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