Stephanie was here on my monthly call, she listened to my concern about a new issue and responded with a solution. This is only my 3rd treatment as I am a new customer, but I have no spider or pests o... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... Voir plus
L'entreprise a répondu
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... Voir plus
L'entreprise a répondu
We were not home on July 4th when our service was done. The representative did take pictures of what he did.
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
5251 W 73rd St, Ste C, 55439, Edina, MN, Etats-Unis
- 16515657997
We overthink pests so you don't have to.
4,3
Excellent
242 avis
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Great service
Andrew was our technician today. He was very personable and answered my questions.
He was very thorough.
20 septembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Elizabeth,
Thank you for sharing your feedback. We’re thrilled to hear that Andrew was personable, thorough, and took the time to answer your questions. At Aptive, we take pride in providing professional, attentive service that keeps our customers informed and confident in their home’s protection.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
I switched to Aptiv Pest Control from…
I switched to Aptiv Pest Control from Orkin because Orkin consistently fell short of my expectations despite communicating them on a regular basis. Since Aptiv took over the job, they listened to me and met my expectations on their first treatment, and have consistently met them every time. In addition, they were more affordable than Orkin. So in a nutshell, Aptiv was better AND cheaper than Orkin! Who wouldn't want that?
19 septembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Robert,
We’re thrilled to hear about your experience switching to Aptive! At Aptive, we take pride in listening to our neighbors, meeting expectations, and providing reliable service from the very first treatment. It’s wonderful to know we’ve consistently delivered for you while also offering affordable solutions. Thank you for being part of the Aptive neighborhood and for sharing such a thoughtful review!
-Jasmine
They are responsive to my complaints, but…
They are responsive to my complaints, but I have had to complain about at least 8 situations over the past 12 months. I would rather have good service at the time of day I have requested than have to complain and get promises that I usually have to contact them about again (and again for my time of day preference and lack of advance notification. Those issues have been better, but then other issues come up.)
19 septembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Donna,
Thank you for sharing your feedback. We’re glad to hear our team has been responsive, but we understand your frustration with repeated issues and the need to follow up multiple times. At Aptive, we strive to provide consistent, reliable service at the scheduled time while keeping our neighbors informed, and it’s clear we haven’t fully met that standard for you. Please reach out to our team at socialmedia@goaptive.com so we can review your account and work to ensure your service is timely and seamless moving forward. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to improve your experience.
-Jasmine
Réponse de Aptive Pest Control - Minneapolis
Hi Nancy,
Thank you for sharing your feedback! We’re glad to hear our team has been timely, polite, and thorough in providing your service. At Aptive, we strive to deliver a reliable and comfortable experience for every customer, and it’s great to know we’re meeting that standard for you. We appreciate you being part of the Aptive community!
-Jasmine
Réponse de Aptive Pest Control - Minneapolis
Hi there,
Thank you so much for sharing this! We’re thrilled to hear your Aptive service professional made such a positive impression. Having a friendly and knowledgeable team on your property is exactly the experience we want for our customers, and it’s great to know that came through during your visit. We appreciate you being part of the Aptive community and look forward to keeping your home comfortable and protected.
-Jasmine
Good service from Aptive
Aptive service person did all of the expected work quickly and competently
9 septembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi John,
Thank you for sharing your feedback. We’re glad to hear that our service professional completed the work quickly and competently. At Aptive, we strive to provide efficient, thorough, and reliable pest control, and it’s wonderful to know that your experience reflects that.
-Jasmine
Your professional was excellent!
13 septembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Jim,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided excellent service. At Aptive, we take pride in delivering thorough, reliable, and professional pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home comfortable.
-Jasmine
The technician sent 3 texts in a row
The technician sent 3 texts in a row. 1) be there in 30 minutes 2) what concerns 3) job complete. We never saw him. I texted back “you missed all the webs under deck. He asked if I wanted him to come back. I said yes. Never happened.
Very disappointed with Aptive service. I will be canceling when contract is done.
29 août 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Sheila,
Thank you for sharing your experience. We’re very concerned to hear that your service professional did not complete the requested treatment under your deck and that the follow-up visit did not occur as planned. That is not the level of service we strive to provide at Aptive, and we completely understand your frustration.
We’d like the opportunity to review your account and see how we can make this right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can ensure any outstanding concerns are addressed promptly. Your feedback is important to us and helps us continue improving the quality and reliability of our service for every homeowner in the Aptive neighborhood.
-Jasmine
I had a fantastic experience with the…
I had a fantastic experience with the service technician, Andrew! From the moment he confirmed the appointment, I felt like I was in great hands. His professionalism shone through every step of the process, from the treatment itself to the detailed images he provided of the work. It was clear he treated my home with the utmost care and respect. Thank you, Andrew, for a job well done!
4 septembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Thomas,
Thank you for sharing your experience! We’re thrilled to hear that Andrew provided such professional and thorough service. At Aptive, we take pride in ensuring our service professionals treat every home with care and respect while keeping our homeowners informed every step of the way. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Réponse de Aptive Pest Control - Minneapolis
Hi Matt,
Thank you for your feedback! We’re glad to hear that your experience with Aptive was easy and hassle-free. At Aptive, we strive to make pest control simple, effective, and stress-free for our neighbors. If you ever have questions or need additional assistance, please reach out. We’re always happy to help.
-Jasmine
This company failed to provide service…
This company failed to provide service in July yet charge us. When they came in August we had spider webs back in a little over a week.
15 août 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Sue and Steve,
Thank you for sharing your experience. I’m very sorry to hear about the missed service in July and the ongoing issues with spiders in your home. At Aptive, we strive to provide reliable and thorough pest control, and it’s clear that we fell short in your case.
We take feedback like this seriously and would like the opportunity to review your account and address the issues you’ve experienced. Please reach out to us at socialmedia@goaptive.com so we can ensure proper follow-up and work toward a resolution that restores your confidence in Aptive.
Your feedback helps us improve and better serve our neighbors who rely on Aptive to protect their homes.
-Jasmine
We have had someone out twice to get…
We have had someone out twice to get rid of a yellow jacket ground nest and it hasn't worked. Also, I don't find it easy to communicate our needs between monthly service visits. The website doesn't seem to work well to communicate why we need someone to come out mid- month?
28 août 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Denny,
Thank you for sharing your experience with us. I understand how frustrating it must be to have a yellow jacket nest persist after multiple visits, and I’m sorry that our communication tools haven’t made it easy for you to get the support you need between services. At Aptive, we want every customer to feel confident that concerns are fully resolved and that reaching us is simple. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and set up a follow-up service that specifically addresses the yellow jacket issue. We’ll also take a closer look at the communication challenges you’ve mentioned to ensure your future requests are handled smoothly. We appreciate you being part of the Aptive neighborhood and will do everything we can to get this resolved for you.
-Jasmine
Bugs away
The gentleman that came was very efficient. Sent pictures of what he did afterwards and was attentive to what I asked him to do.
26 août 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Gwen,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was efficient, attentive, and provided photos to highlight the work completed. At Aptive, we take pride in delivering thorough and personalized service, and it’s wonderful to know our efforts to keep you informed and address your requests are appreciated.
-Jasmine
The guys always communicate well and…
The guys always communicate well and take the time to talk to me when they are here. No bug or spider issues anymore!
26 août 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Don,
Thank you for sharing your feedback! We’re thrilled to hear that our team communicates well and takes the time to address your questions, and even more delighted to know that you’re no longer experiencing bug or spider issues. At Aptive, we take pride in providing thorough, effective, and attentive pest control, and it’s wonderful to know our efforts are making a real difference in your home.
-Jasmine
Very thorough service of our home exterior. Excellent communications on day of your…
Excellent communications on day of your visit and notice prior to the day of service.
24 août 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Mike,
Thank you for sharing your feedback! We’re glad to hear that our communication before and during your service visit met your expectations. At Aptive, we take pride in keeping our customers informed every step of the way while delivering thorough and effective pest control, and it’s wonderful to know our efforts are appreciated.
-Jasmine
The Experts in Pest Control
The company has well trained technicians who are courteous, attentive to detail, informative, & competent!
23 août 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Donald,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional have demonstrated courtesy, attentiveness, and competence. At Aptive, we take pride in training our team to provide thorough, informative, and professional service, and it’s wonderful to know that our efforts are making a positive impact on your experience.
-Jasmine
Réponse de Aptive Pest Control - Minneapolis
Hi Terry,
Thank you for sharing your feedback! We’re glad to hear that our service professionals are consistently respectful and informative. At Aptive, we take pride in providing professional, thorough, and helpful service, and it’s wonderful to know our team’s approach is appreciated.
-Jasmine
I have cobwebs all over the outside of…
I have cobwebs all over the outside of the house. I thought your services prevented those insects from doing that
14 août 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Kathleen,
Thank you for sharing your feedback. We understand how frustrating it can be to see cobwebs on your home, even after treatment. While our services are designed to reduce pest activity and prevent future issues, spiders and webs can still appear, especially in outdoor areas. At Aptive, we strive to provide thorough and effective pest control, and we’d be happy to schedule a follow-up visit to address any areas of concern and ensure your home is better protected. Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can assist you directly. We truly appreciate you being part of the Aptive neighborhood and look forward to helping you enjoy a comfortable home.
-Jasmine
Great Service
Always let me know when they are coming out well a head of time. Communicate well what service are performed. They even send pictures and videos so you know what they did.
19 août 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Josh,
Thank you for sharing your feedback! We’re so glad to hear that our team keeps you informed, communicates clearly about the services performed, and provides photos and videos to show the work completed. At Aptive, we take pride in providing transparent, thorough, and attentive service so our customers can feel confident in the protection we provide. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home safe.
-Jasmine
Not repelling wasps.
Whatever you use to treat for insects is not keeping the wasps away they just keep trying to rebuild their nest I've had to spray it myself with a spray from walmart. My wife and stepchild are allergic.
14 août 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Douglas,
Thank you for sharing your experience with us. I’m very sorry to hear that the wasp issue persists and that you’ve had to handle it yourself, especially given the serious allergy concerns for your wife and stepchild. That is understandably stressful, and it’s not the level of protection we aim to provide at Aptive.
I would love the opportunity to personally review your account and coordinate with our service team to ensure a more effective approach is taken to manage the wasps. Our goal at Aptive is to protect your home and the safety of your family, and I want to make sure we provide the right solutions to address this situation.
Please reach out to me directly at socialmedia@goaptive.com so we can discuss next steps and schedule a follow-up to properly manage the wasp activity. We truly appreciate your feedback and the chance to improve your experience.
-Jasmine
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