APT Luxury Travel Avis 2 836

Cabin bathroom a bit small.
Too much time on coaches then not enough time in the excursion area.
More choice needed on dinner menu.
Staff should clear plates when everyone on the table has finished.
Staff were very pleasant. The excursion staff were lovely and knowledgeable

My wife and I thoroughly enjoyed our holiday. The boat, crew and catering were first class. We were extremely well looked after.
The organisation of the excursions was excellent, as was the tour manager: very helpful
I have one complaint. When we were taken to the airport in Bucharest we were dropped off by the minibus driver near the car park and not at the departure gate. A long walk in 33 degree heat was unnecessary and annoying.

Brilliant organisation in terms of outstanding customer-friendly service, accommodations, food, the ships, the itineraries, very relaxing and highly informative trip.

The friendly staff and the high quality of the ship

We enjoyed our holiday on Caledonian Sky. The ship was clean, comfortable and well maintained. The crew were great and very helpful.
You are obviously new to dealing with the Greeks and it showed! We never new exactly what would happen until the last moment and there were a lot of changes due to the locals changing their minds - Greek culture! We got the impression that, because there were only 90 of us, we didn't matter and the larger boats got preference. The tours were expensive for what they were.
The Cruise director did his best, but he seemed to rush from pillar to post and we were told things at the last moment if at all. He gave us a lot of information we didn't need and omitted things that were important to know.
The food was OK but lacking in choice. Breakfast in the dining room was poor, but much better on deck.
Having said all that, we enjoyed our time on board, met some nice people and had a good holiday.

Paid for a balcony but got just a full width opening window. Only three hours of daytime cruising in seven days. Often opened the curtains in the morning to find another boat just a metre or so away; so no view at all, and if the window was opened the room was sometimes flooded with fumes. However, all the staff were very good and the food was varied and tasty.

Hayden was very informative and patient with our needs, and clearly and simply advised us of what options were available. Recommended.

Hayden was very friendly, polite and very knowledgable, speedy service and straight to the point and catered for all our extra needs on our up and coming holiday. Excellent!

On Greek & Turkish Island Adventure, the staff on board the ship were excellent, the cabins were spacious and the food was very good.
There appeared to be a lack of co-ordination on the timing and whether certain optional trips were going ahead. Also question as to whether Zodiacs are suitable for older passengers in choppy seas!

Catering and cabin staff excellent. Cruise director and assistants leave the worst I have experienced. The fact that for 3 days the visits ashore were by rubber boats in windy choppy weather. In cruise details these were not mentioned. Arrived at departure airport 3 1/2 hours before flight.
The Captain superb

Anton made it all very easy for us to decide to book this holiday. He explained it all in detail, answered all our questions and was very patient and helpful.

His personality shone through and made our decision to book this holiday a most enjoyable experience.

Thank you, Anton

Superb exploration cruise on Seabourn Pursuit. Excellent management by APT staff throughout the holiday.

A well organised tour using excellent hotels and visiting key locations. Very professional tour director who was very intuitive to the needs of the group.

all onboard services were great.
all tours were great, especially Bratislava.
on board commentaries on the gorge and the evening cruise in Budapest were uninspiring.
the 4hour wait at Munich airport for the coach to the ship at Passau was particularly gauling.
you asked for comment, but overall, great holiday,
thank you.

Everything that had been arranged by APT went very smoothly from the flights to getting to the ship and all the excursions. The crew and staff were very helpful and nothing was too much trouble. The cabins were clean with ample hanging space for clothes. They were serviced at least twice a day. Mealtimes were delightful with ample choice of menus, excellent wine and beverages, and service. We shall certainly consider APT for another river cruise in the future.

Couldn't be faulted. All worked perfectly. Staff were wonderful at all times - efficient, kind, caring, attentive. Catering was superb. We had a wonderful week.

1. All the staff were very good, lead by Captain & the Cruise Director Bernadett
2.There were too many passengers - 172 on this River Cruise APT Travel Marvel Capella
Also the Travel Marvel seems lower class than just APT cruises
3. Food quality was not as good as expected

Just carry on doing what you are going now.

Danube river cruise.
Lovely modern cabin with mini fridge, toiletries including shower cap, cotton buds, make up remover pads, hair dryer and dressing gown. Great staff, excellent food with unlimited drinks with meals. Tea, coffee, water and biscuits ready available to self serve. A shout out for Noel, the Entertainer. You were so funny as well as a great singer.
Coaches always ready to take you on the guided tours with Informative guides. A thoroughly enjoyable holiday with lots of friendly passengers and good laughs and I would recommend APT, they try their best to make your holiday memorable.

Everything was excellent - ship , cabin, staff, food and itinerary. Only minor downside is it was a shame the ship didn’t sail a bit more during the day