Spoke with Grace this morning about a river cruise and she was lovely. She was knowledgable and very efficient. She was so reassuring that my enquiry became a confirmed booking!! Looking forward to h... Voir plus
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Spoke with Grace this morning about a river cruise and she was lovely. She was knowledgable and very efficient. She was so reassuring that my enquiry became a confirmed booking!! Looking forward to h... Voir plus
L'entreprise a répondu
Have just booked my first ever holiday with APT, the Vietnam and Cambodia Grand Tour. It was a hassle free experience and the sales agent, Grace Murley, was incredibly friendly, professional, knowle... Voir plus
L'entreprise a répondu
Our 33 day trip was amazing and ticked many boxes. The tour guides were excellent and itinerary generally good. There were some very early starts. However, the 2nd half of the trip (after Antarctica)... Voir plus
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Attended the Holiday and Travel show at Olympia and met Hayden on the Travelmarvel stand. He was instrumental in making our booking last year for our trip from Rome to Venice. It was a pleasure to mee... Voir plus
L'entreprise a répondu
APT is a leading travel company offering a choice of 4 and 5 star escorted holidays and river cruises to a range of exotic and remote destinations around the world. With over 89 years of experience, we have a clear understanding of what makes the perfect holiday, and enjoy going the extra mile to ensure our customers have a life-enriching experience.
Écrit par l'entreprise
48 Warwick Street, W1B 5AW, London, Royaume-Uni
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Lovely ship. Spotlessly clean in all areas.
Staff were the most friendly helpful and professional crew we’ve ever encountered.
The food was good, well cooked and good variety. Wines were excellent and plentiful.
Excursions were all good and well organised with good guides.
There was nothing we could fault.
Lovely boat and comfortable.
Excursions too expensive.
Wonderful staff and crew and service.
Fantastic river cruise, first time but definitely not last! The whole experience was perfect food, staff, passengers and excursions.
South Africa tour and Mauritius extension
Everything was fantastic. It really was!
From the start my wife and I were met before he even got through customs, this really helped us as the flight from London to Dubai for seven hours and then a nine hour flight from Dubai to Cape Town. The guy collected all our baggage for us then took us to our guide for Cape Town and beyond. A great start indeed!
It was the first time that we've been to Cape Town and we found it a marvellous experience, especially as our hotel was right on the waterfront. Great location good rooms, fine food and great service. The trips taken from there were to the Cape of Good Hope and Robben Island as well as the Kirstenbosch Botanical Gardens We found all these locations really fascinating. As the trip was called a taste of Africa we really did have a taste! From the chef's table at Mount Nelson Hotel and the Blind tasting at The Nederberg estate to the cooking experience in the Bo-Kapp, all bases were covered!
The last meal in Johannesburg in the Seven Villa was wonderful a really high-end meal to finish the tour. Contrast that with the simple evening meal in a fisherman's cottage in Arniston - brilliantly basic!
Accommodation throughout was superb, Especially in the game reserve where we had a luxurious suite - wonderful! Great in Arniston too!
Great vehicles for transport driven by a really steady, confident, safe driver.
Guides - brilliant! Annie was keen, enthusiastic and very knowledgeable fitting is so well with the group at the right level. Melissa (Kariega) was a fountain of wildlife knowledge, superb driver and a credit to the company.
So much was packed into a relatively short time outside the capital, beautiful Kysna and of course the fabulous safari as well as the Mauritius add on. A wonderful varied itinerary, which was much appreciated.
In general, the holiday was a delight and one to remember for years to come. Pity it was so far away from the UK! Still we would not have missed it for the world!!

Réponse de APT Luxury Travel
I am unable to contact you via your telephone numbers from Slovakia. Can you help me please?

Réponse de APT Luxury Travel
Everything, nice clean cabin, good food,great crew. Excellant Tour Manager in Karen. Could not fault the whole trip.

Réponse de APT Luxury Travel
Very good experience booking this trip, everything explained with no issues. A pleasant experience.

Réponse de APT Luxury Travel
The staff were happy and helpful
The food was great
The trips were interesting and varied and very well organised
A wonderful experience with interesting places to visit. Accommodation and food excellent, the staff were always so polite and cheerful and so helpful. Everwhere was kept so clean and fresh too.The only minor issue we had was in regard to the guides. Some were excellent, but a couple were poor which did dampen the trip on the day. We wouldn't hesitate to recommend this holiday and we look forward to our next adventure with APT, thank you.
Excellent, truly international staff at all levels, always willing to help at any time. Nothing is too much trouble.
Very good schedule with opportunities to go ashore at every port.
My only request; not producing a printed city map with excursions is disappointing. It feels a little like virtue signalling, especially when we then get them from tourist offices
The Danube river cruise we recently experience was made even better assisted by the very friendly helpful staff.The included tours were excellent along with the evening entertainment. The 40+ Irish guests made it even better - almost a 7 day party - but not too loud!
This is the second APT cruise we have done & we were not disappointed.
The crew were always smiling & cheerful , the food excellent, as were the tours.
The only thing that could be improved is to make coffee available in the cabin, as well as tea.

Réponse de APT Luxury Travel
From booking to departure nothing was to much bother. Exceptional service from start to finish.
Five star hotels and cruise, informative and passionate local guides. Overall an excellent experience of Vietnam & Cambodia from start to finish.

Réponse de APT Luxury Travel
Thoroughly enjoyed this river cruise. The weather was unseasonably good and the included excursions were all interesting and well guided. Food and service were excellent.
A very enjoyable, well organised tour with helpful guide and excellent driver.

Réponse de APT Luxury Travel
The timely and thorough way that Lucy Welch made my booking so easy to carry out, I can't thank her enough for her help to acheive everything I was looking for.

Réponse de APT Luxury Travel
Consultant Lucy.
Great service when booking the holiday with the travel consultant Lucy.
Lucy talked me through the options and it make the booking process enjoyable.

Réponse de APT Luxury Travel
Grace who organised the tour for me was excellent. She was polite, cheerful and helpful as we conversed numerous times via email and telephone to tailor our trip to our requirements. Thank for your good work

Réponse de APT Luxury Travel
Anton was exceptionally helpful, delighted that we were re booking and interested to hear about previous experiences. What made this exceptional was he helped us tie in with some friends in a different time zone who couldn't call, so we were all able to book separately and link the holidays together.

Réponse de APT Luxury Travel
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