Arbor Garden Solutions Avis 

2 008
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I haven't had a chance to assemble the garden shed yet but it is very rough hewn wood. That does not bother me but I could not see screw holes for putting it together so I am concerned that assembly... Voir plus

Noté 5 sur 5 étoiles

From purchasing and finishing the project was really good. Pergola kit came in time, and everything delivered to complete it. Now the project has been built with no problems and looks absolutely perfe... Voir plus

Noté 5 sur 5 étoiles

Amazing product. Fantastic quality & looks beautiful. Had been looking for potting bench for a long time & this one was a great choice at a really good price. Great delivery service & so easy to put... Voir plus

Noté 5 sur 5 étoiles

We have bought 2 log stores & 2 bespoke planters & had excellent service from placing the orders to delivery. The 2 bespoke planters are fabulous & were just what we required. All the products are of... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. Fabricant de meubles
  3. Magasin de meubles
  4. Fabricant
  5. Magasin d'ameublement d'extérieur
  6. Boutique de mobilier en pin

Écrit par l'entreprise

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Écrit par l'entreprise

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 008)

303 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good Quality Products

Good quality products without an excessive wait.
Delivery window could maybe have been more accurate, but that's only a minor gripe.

19 mars 2026
Noté 5 sur 5 étoiles

Excellent workbench

Excellent workbench. Well designed, easy to put together, practical and solid. Providing several extra screws was a nice touch! Well done Arbor.

19 mars 2026
Noté 5 sur 5 étoiles

The whole thing was great from ordering…

The whole thing was great from ordering and the delivery I would Recommend your company to anyone
I have not put my work bench yet because I have broken my ankle but I would tell my friend about your great company so thanks again .

19 mars 2026
Noté 3 sur 5 étoiles

A long story, be warned

Initially there was a delay with delivery (you can't get the wood you know) so I waited. Communication was good. The fitter came and started construction but was unable to finish the job because some bits of wood were the wrong size. Communication became difficult then because the fitter didn't speak English. He left and I tidied up all the bits left laying around.
I asked when someone would come and fix the shed. Sometime later another man was sent to do the job, but he was in a hurry and just left a few more bits of wood.
I contacted Arbor Garden Solutions who did not seem aware that the job was still incomplete. By this time I did not feel quite so patient. They promised they would either send someone to do the job, or refund me £30. I accepted the refund.
Now I have found a competent helper the shed is finally all together. It needed some adjustment as it was a bit crooked, but we got there in the end.
Adjusting my review, I added one star because the communications from the office were always so quick and helpful, and now the pantomime is over -the shed does look good.

18 mars 2026
Noté 5 sur 5 étoiles

The quality is great

The quality is great, solid build and looks the part too.
I will spend many hours in my new potting shed with this perfect work bench. Well done Arbor Garden Solutions.

17 mars 2026
Noté 1 sur 5 étoiles

Late delivery (two weeks)

Late delivery (two weeks)
The decking frame supplied was not new, it had screw holes from its previous useage, plus screws in the some of the holes.

3 mars 2026
Noté 3 sur 5 étoiles

The instructions were useless, but you can store a human!

The instructions were useless.
I would say I’m rather adapt at following an instruction, I would even rate myself as master IKEA builder, semi-professional LEGO builder & government jargon understandarer. But these were not even helpful as toilet paper.
The item is lovely enough, just a shame it doesn’t come pre treated / painted as an option. It does however do as it says on the tin - which is - store bins.
I can also say you can store one tiny human of the adult variety…. Alive of course! Excellent spot for hide & seek or Halloween frights.
To achieve an extra star from me…. The instructions would have had to have been useful. In order to get the final star, you would have to have supplied them pre printed.

11 mars 2026
Noté 5 sur 5 étoiles

Excellent Company to deal with

From start to finish I rate this Company 5 star
Excellent communication, I purchased the Verdibin wheelie bin storage it is excellent quality and was delivered ahead of schedule, I used the assembly service which was well worth the money very professionally put together.
Lots of nice comments on it.
Highly recommend

4 mars 2026
Noté 1 sur 5 étoiles

This has to be the worst customer…

This has to be the worst customer service I have experienced in a long time. No one answers a phone, emails take a long time to come back with incomplete information. And the delivery service, despite me paying for premium delivery with assembly, is not possible to choose a date for a furniture delivery. I have been trying to purchase a table for the best part of 2 weeks now and am almost giving up. The lack of delivery flexibility may be the last straw!

19 mars 2026
Avis spontané
Logo de Arbor Garden Solutions

Réponse de Arbor Garden Solutions

Thank you for your feedback. We’re sorry to hear that you feel frustrated, however we do need to clarify a few important points.

At no stage do we offer or advertise a “premium delivery” service. Our delivery terms are clearly outlined as a standard one-man ground floor delivery, with assembly offered separately as an additional service. This was communicated in writing throughout the process.

The assembly service you requested relates specifically to on-site installation, not to a dedicated delivery slot or flexible scheduling. As with many bespoke furniture companies, delivery and installation are coordinated based on logistics, routes, and team availability — which means specific date selection is not always possible.

We would also highlight that your order is a bespoke, made-to-order piece, not a standard item. This requires additional coordination, manufacturing time, and scheduling, which differs significantly from typical retail purchases.

Throughout your enquiry, our team responded, provided detailed information, and progressed your order to confirmation and scheduled delivery. The reference to “premium delivery” appears to be a misunderstanding, as this is not a service we provide.

We appreciate that bespoke purchases can sometimes feel less flexible, but this is a direct result of the care, craftsmanship, and logistics involved — not a lack of service.

If you would like to discuss this further, we remain available to assist.

Noté 5 sur 5 étoiles

So impressed

So impressed. Not easy to put together but worth every penny. Definitely would buy again if I needed another work bench.

8 mars 2026
Noté 5 sur 5 étoiles

Great strongly built Bin Store

Great strongly built Bin Store.
We looked at lots of these storage bins and settled on these ones. Really strong, treated wood and after a little fiddle all 3 bin bays secured together. Lids are heavy duty so no chance of blowing off.
Delivered really promptly too with no dilly over packing.

4 mars 2026
Noté 5 sur 5 étoiles

Great customer service, great product

Before purchase i queried the height of the beach and received a very quick response (great), with a message the height could be personalised for no extra charge (great). It arrived quickly and was easy to assemble. Great service, great product

3 mars 2026

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