Argos Pet Insurance Avis 

I had a really disappointing experience today.

To keep it brief, my claim was rejected because they said my dog’s symptoms occurred before the start date of my new policy. What makes this especially frustrating is that I was already insured with them under a previous policy, I had simply updated it.

I was also told by their sales team that the waiting period would be waived, but this was not honoured when it came to processing my claim.

When I called to discuss this, I was only able to speak with a customer service representative. I asked if I could speak directly with the claims team, but was told that the decision wouldn’t change even if I did. That felt dismissive and unhelpful.

Given the company’s reputation, I expected much better. Instead, I was let down over a relatively small claim of just over £50. More than the money, it was the lack of empathy and accountability of Argos that was disheartening.

I ended up cancelling my policy on the spot.

If you’re considering signing up with them, I’d strongly suggest thinking twice.

It’s already stressful dealing with your pet’s health issue, it’s even more discougaring having to face a lack of consideration from Argos.

Great till you have to start claiming, then premiums soar!
Doesn’t take into account all the years of paying in with no claims, just starts penalising you as soon as you claim. I thought insurance was suppose to work by the ones who don’t claim cover the ones who do…..the latest….because the vet put our cat down as a different name for moggy they wanted to weight our claims by one percent! Never been an issue until now. Oh and next year when my cat is ten, I have to pay 20% of all claims! Great! Pay your premium and then pay the vet as well! Honestly I don’t know about investigating the vets and charges, someone wants to look at pet insurance! Out of control.

Superb service, all dealt with quickly with a satisfactory outcome.

Argos sorted my claim out, no bother, no fuss. Just excellent service.

Straightforward service. Quick processing and from claim submission to completion within a week. Makes a stressful time that little easier in one aspect. Thank you.

Quick response with communication and reimbursement. Have used Argos Pet Insurance for all our dogs throughout the years.

Argos have made pet insurance so easy! They paid out in a vet claim with no fuss and it’s been easy to track the limit online. It was a 2 stage claim, with the overnight care being with a different vet practice but they’ve handled the whole thing very smoothly.

First class no problems and my dog is now in good health thank you Argos

My claim for tests and everything that went with it for the diagnosis and cancer meds for my poor dog were taken care of quickly and hassle free at a difficult time. Couldn't recommend Argos Pet Insurance highly enough. 5*

Absolutely brilliant, they guided me through how to make a claim and made it easy. Explained everything to me and what my dog was entitled to.
Really happy with this company,

Not the cheapest pet insurance but not the dearest. No problems arranging.

Quick & easy to set up.
Great Cover & Great Fixed Excess Rate.
Very, very Helpful.
Would highly recommend.
5 STARS .
ITS THAT EASY!

First pet insurance claim was at vets on Sunday. Put claim in on monday and paid out thursday very quick refund and no hassle making claim 10/10 for me

We put a claim in for treatment with a vet , sent in a claim on line Argos paid after 7 days absolutely brilliant.

The whole process was handled via my parent’s vet and it was quick and seemless. Argos communicated with my parents by text and email throughout the whole process and were clear in their comms.

First class service

our lovely dog broke her dueclaw and Argos where so helpful and informitive on how to claim. they really seem to care for your pet and settled the claim quickly thank you

No fuss, all went through smoothly. Was able to concentrate on my sick dog and not worry about anything else. Thankyou so much. Nice people at Argos Pet Insurance.

I am over the moon with argos pet insurance so quick and easy and a few days later my claim went straight into my bank account 🙌 thankyou so much for a great experience

Very easy to set policy up. Good price for what I requested.