Very disappointing and concerning experience with this company. I purchased a Miyabi knife that clearly had a rough, and faulty area on the blade. When I requested a refund, the company delayed... Voir plus
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Lisez les avis des autres
Very helpful and lovely staff with good customer service. I bought Miyabi fish fillet knife. Had to change name on my tax invoice for some reason, staff were very cooperative and help me quickly with... Voir plus
Amazing service. Ordered three pieces of outdoor furniture late on Friday night and all items were delivered on Monday morning (we are on the Sunshine Coast)! Have only just found this business but wi... Voir plus
L'entreprise a répondu
The first thing was a pleasant and informal-reading note from the company thanking me for supporting their family company. As the postage had been very inexpensive, I thought that the real test would... Voir plus
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Magasin de couteaux
- Magasin de matériel de cuisine
- Magasin de mobilier en rotin
Écrit par l'entreprise
Home decor store that will complement your home at affordable prices.
Coordonnées de contact
4,1
Bien
235 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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My purchase arrived very quickly and …
My purchase arrived very quickly and was packed in paper to keep it undamaged during transit (rather than plastic!). Website was easy to use and the product was exactly as depicted.
8 août 2023
Réponse de Arima Homewares
Hello Jac,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your purchase arrived promptly and in excellent condition. Our commitment to environmentally-friendly packaging, like using paper instead of plastic, is something we take pride in. It's great to know that our website provided you with a seamless shopping experience, and we're delighted that the product met your expectations perfectly. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future!
Best Regards,
Bronx Team
Réponse de Arima Homewares
Hello Nick,
Thank you for your feedback! We're glad to hear that your purchase arrived promptly and met your expectations. If you have any further comments or if there's anything else we can assist you with, feel free to reach out. We're here to help!
Best Regards,
Bronx Team
Knife set and block
My knife set and block is really great quality, I'm very happy with my purchase, it was delivered very quick
3 août 2023
Réponse de Arima Homewares
Hello Loretta,
We're delighted to hear that you're enjoying your knife set and block! It's wonderful to know that you're satisfied with the quality of your purchase. Our team works hard to ensure that our products meet high standards, and we're thrilled that your experience reflects that. Also, we're glad the quick delivery added to your satisfaction. If you ever need assistance or have more feedback to share, please don't hesitate to reach out. Happy cooking with your new knife set!
Best Regards,
Bronx Team
Réponse de Arima Homewares
Hello Len,
Thank you for your feedback! We're pleased to hear that you experienced prompt service and delivery. Customer satisfaction is our priority, and we're committed to providing timely and efficient service. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help!
Best Regards,
Bronx Team
Réponse de Arima Homewares
Hello!
We greatly appreciate your kind words! Our team strives to provide a friendly and personalized experience for our customers. It's fantastic to know that you enjoyed the email communication. Additionally, we're glad that our quick delivery met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us!
Best Regards,
Bronx Team
So happy to support a small business
17 juillet 2023
Réponse de Arima Homewares
Hello Natalie,
Thank you so much for your support! We're truly grateful for customers like you who choose to support small businesses. Your patronage goes a long way in helping us grow and continue doing what we love. If you ever have any questions, feedback, or if there's anything we can do to enhance your experience, please feel free to reach out. We're here and thankful for the opportunity to serve you!
Best Regards,
Bronx Team
Réponse de Arima Homewares
Hello Gary,
We're thrilled to hear your positive feedback! It's wonderful to know that you're satisfied with both our products and service. We take pride in delivering quality items and providing excellent customer support. Moreover, we're glad that our speedy delivery added to your positive experience. If you ever need assistance or have more comments to share, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!
Best Regards,
Bronx Team
Réponse de Arima Homewares
Hello!
Thank you for your kind words! We're delighted that you had an excellent experience with our service. Ensuring your product arrives safely is our top priority, and we're glad to hear that it reached you in good condition. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support, and we're here to help whenever you need us.
Best Regards,
Bronx Team
I am extremely happy with my purchase from…
I am very happy with my purchase from Bronx Homewares. It replaces "a Wedding Gift" of gold cutlery given me 50 years ago and I'm really excited about & looking forward to using.
Patricia McShane
6 mai 2023
Réponse de Arima Homewares
Dear Patricia,
Thank you so much for choosing Bronx Homewares for your recent purchase. We are absolutely thrilled to hear that you are very happy with your purchase and that it holds special significance for you.
Replacing a wedding gift of gold cutlery given to you 50 years ago is truly remarkable, and we are honored to be a part of this special moment. We understand the sentimental value attached to such items, and we're glad that our product has brought excitement and anticipation for future use.
At Bronx Homewares, we strive to provide our customers with high-quality products that not only meet their needs but also bring joy and nostalgia. It warms our hearts to know that our product holds such sentimental value for you and contributes to the cherished memories associated with your wedding gift.
If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to our customer support team. We are here to ensure your satisfaction and make your shopping experience as enjoyable as possible.
Thank you once again for your kind words and for choosing Bronx Homewares. We wish you many more happy years of creating beautiful memories with your new gold cutlery.
Warm regards,
Bronx Team
I received a great quality product that…
I received a great quality product that I ordered NOT a counterfeit / replica.
13 mai 2023
Réponse de Arima Homewares
Dear Bruno,
Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you received a great quality product.
At Bronx Homewares, we take great pride in ensuring the authenticity and quality of our products. We understand the importance of providing our customers with genuine items that meet their expectations. Our team works diligently to source products from reliable suppliers and implement strict quality control measures to prevent any issues related to counterfeit or replica items.
Your satisfaction is of utmost importance to us, and we are delighted that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please do not hesitate to reach out to our customer support team. We are here to help and ensure your shopping experience remains exceptional.
Once again, thank you for your trust in our brand and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Bronx Team
Réponse de Arima Homewares
Hello Susan,
Thank you for your kind words! We're delighted to hear that you had an excellent experience with our service. Ensuring fast delivery and offering competitive prices are top priorities for us, so it's great to know that we met your expectations. We appreciate your support and look forward to serving you again in the future. If you have any further feedback or inquiries, please don't hesitate to let us know. Thank you once again!
Best Regards,
Bronx Team
Correct product and fast delivery
26 avril 2023
Réponse de Arima Homewares
Hi Jane,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed our fondue and that your transaction was seamless and speedy. Our team works hard to provide our customers with the best possible experience, and it's always great to receive feedback like this. We hope you'll visit us again soon!
Best Regards,
Bronx Team
I bought Aarke bottles for my soda…
I bought Aarke bottles for my soda machine, believing I was buying multiple packs not single products. It was the price that had me believe this was the case. Very very expensive in comparison to the same product elsewhere.
19 mars 2023
Réponse de Arima Homewares
Hi Lily,
We apologise for any confusion regarding the packaging of the Aarke bottles you purchased. We understand that the price of our products may seem high compared to other options available on the market. However, we would like to clarify that our product image clearly shows that it is a single pack of bottles.
We take pride in our rapid dispatch and shipping process, and we were pleased to receive your order on Saturday and ship it out on Monday.
We value your feedback and appreciate your business. If you have any further concerns, please do not hesitate to contact our customer service team.
Thank you for your understanding.
Best regards,
Bronx Team
Réponse de Arima Homewares
Dear Lynne,
Thank you for your positive review and for choosing our company for your purchase. We are thrilled to hear that you found our prices competitive and that our delivery met your expectations.
At Bronx Homewares, we are committed to providing our customers with high-quality products and exceptional service. It is always a pleasure to receive feedback from satisfied customers like yourself.
Thank you for recommending us and for giving us a 5-star rating. We truly appreciate your support and hope to have the opportunity to serve you again in the future.
If you have any questions or concerns, please feel free to reach out to us anytime.
Best regards,
Benny at Bronx Homewares
Wusthof knife set
Fast shipping, item packaged very well and exactly what I was after. 5 star service. Thank you Bronx!
9 mars 2023
Réponse de Arima Homewares
Dear Nellie,
Thank you for taking the time to leave us a review! We are delighted to hear that you are satisfied with your purchase and that our service met your expectations.
We take great pride in ensuring that our customers receive their orders promptly and in excellent condition, and we are thrilled to know that our efforts have been appreciated.
Thank you again for choosing Bronx Homewares for your shopping needs. If you have any questions or concerns in the future, please do not hesitate to contact us. We look forward to serving you again soon.
Best regards,
Benny at Bronx Homewares
Great replacement for our breaking knife block
This is perfect to replace our old furi knife block. Looks fabulous and fits all our furi knives. Very happy with our purchase. Price was great and delivery was reasonable, although a tad slow due to the Christmas package rush. Not Bronx fault
5 novembre 2022
Réponse de Arima Homewares
Hi T,
Thank you for taking the time to share your positive review! I'm so glad to hear that you're happy with your purchase and that the knife block is a perfect replacement for your old one. It's great to know that the block fits all of your Furi knives and that you got a good price for it.
If you have any other questions or concerns, please don't hesitate to reach out. We are here to help!
Kind regards,
Bronx Team
Quick service and good quality product
1 février 2023
Réponse de Arima Homewares
Hi Doug,
Thank you for the positive feedback! We're glad to hear that you had a good experience with our quick service and high-quality product.
Best regards,
Bronx Team
Réponse de Arima Homewares
Hi Lucas,
Thank you for your positive review! We're glad to hear that you had a great experience with our service and that the shipping was fast. Thank you for choosing us!
Best regards,
Bronx Team
Amazing service
Amazing service. Ordered three pieces of outdoor furniture late on Friday night and all items were delivered on Monday morning (we are on the Sunshine Coast)! Have only just found this business but will definitely order from them again as we complete our renovations.
29 janvier 2023
Réponse de Arima Homewares
Hi Michaela,
Thank you for sharing your wonderful experience with us! We're delighted to hear that you had an amazing time ordering furniture from us. Your positive review means a lot to us, and it's great to know that our efforts to deliver high-quality products and exceptional customer service have paid off. We appreciate your support and look forward to serving you again in the future. Thank you!
Best regards,
Bronx Team
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