Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service. Excellent taste - not overly sweet at all. Crave my litre with 1 teaspoon Artah each day. Refreshing and has a spark! Highly recommend

Noté 5 sur 5 étoiles

The customer service team contacted me within 24 hours in response to a query I had. The response was polite & extremely helpful - in my opinion they exceeded expectations, not many businesses do that... Voir plus

Noté 5 sur 5 étoiles

I had a problem with a packet that was delivered to me. So I contacted the company and the problem was dealt with extremely quickly and efficiently within 24 hours. Very impressed with their customer... Voir plus

Noté 1 sur 5 étoiles

I received an email about a conversation I never had so zero points for customer service. I hadn’t downloaded the book because I didn’t realise it was digital so I’m really unhappy about a non refund.... Voir plus

À propos de l'entreprise

  1. Boutique de santé et beauté

Écrit par l'entreprise

Our targeted, science-led supplements are designed to support your unique physiology and empower you to reach your next level - whether you’re juggling the demands of daily life, navigating hormonal change, seeking more energy, or striving for lasting wellbeing. With a focus on foundational health and real-world results, we’re here to help you think clearer, feel stronger, and show up for what matters - every day.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

167 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(167)

66 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Very happy with the supplements and…

Very happy with the supplements and service, but it can work out a little expensive.

25 juillet 2025
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Réponse de Artah

We’re so glad you’re happy with the supplements and our service! We understand they can feel a little expensive, and we truly appreciate your feedback. Thanks, Team ARTAH

Noté 1 sur 5 étoiles

Can’t get a reply from their customer…

Can’t get a reply from their customer service team.

6 août 2025
Avis spontané
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Réponse de Artah

Hi Sally, I see someone on our team responded to you yesterday. Is there something else I can help you with? Please let me know as I would be happy to help! Thanks, Team ARTAH

Noté 5 sur 5 étoiles

My consultation with April (Head Nutrionist)

My consultation with April, ( Artah's Head Nutritionist), has been a breakthrough for me.

After spending decades wasting time, money and energy on futile consultations with some of London's so called expert nutritionists, gastroenterologists, GP's and hospitals, at last I've come across genuine, useful, practical help, and informative guidance.

I first starting using Artah's supplements 2 years ago and noticed improvements, and then I stopped. My symptoms eventually returned.

After my consultation with April last week I now know where I'd been going wrong. My health journey is not quite yet complete, but at least at long last I'm on the right path.

Thank you April and Artah for your product, help, knowledge and advice, and most importantly thank you for listening.

Truly appreciated.
Ms S.H.

1 août 2025
Avis spontané
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Réponse de Artah

Hi Ms S.H. Thank you so much for sharing your experience your words truly mean the world to us.
We're so glad to hear that your consultation with April provided clarity and the support you've been searching for. It's incredibly rewarding to know that Artah has played a role in helping you feel heard, guided, and back on track with your health journey. Thanks, Team ARTAH

Noté 5 sur 5 étoiles

A must-book nutrition consultation experience

Really enjoyed my nutrition consultation with April; she listened carefully to my list of menopause symptoms and gave me lots of helpful advice on supplements and diet changes that I might find beneficial. Highly recommend booking a slot.

25 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Artah Enhanced Synbiotic

After 20 years of digestive and ibs issues I have finally found the key to a settled system. After starting taking Artah Advanced Synbiotic within days my system became calm and predictable which is something I have struggled with for years. Even when travelling my system remains calm and regular.

24 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Products, Great Service

I've been really enjoying the metabolic reset and the supplements really have me feeling well. I had a consultation with a nutritionist to discuss how I was getting on and make some suggestions. Really impressed!

18 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

Products very good but communication needs work!

Ok - so this lot are hard to get hold of. Near impossible to ring with no option to leave a message. But after persisting with e mailing a few times - they sorted out my problem with effortless ease and good humour. So once you get hold of them - they will help. Don't despair. Have only just received my supplements so unable to review effectiveness yet - time will tell.

12 juillet 2025
Avis spontané
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Réponse de Artah

Thanks so much for your message, we're really glad to hear everything got sorted. Hope you're loving the products so far! If there's anything else we can help with, just let us know. Thanks Team ARTAH

Noté 1 sur 5 étoiles

An order was processed without my permission

An order was processed without my knowledge via some subscription which I had not signed up for. I requested a cancellation and refund of the payment I had not authorised and as yet - a week later, no one has responded to my emails, messages, FB etc. The number does not work and I have now received the non-order and there is no obvious way to return the product I did not want (it does not work!) or indeed ordered....

8 juillet 2025
Avis spontané
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Réponse de Artah

Hi Katrina, We’re really sorry to hear about your experience and for the frustration this has caused. Please rest assured that a member of our team has responded to your message and it looks like your issue has been resolved.

We apologise for the delay and any inconvenience caused your satisfaction is very important to us, and we appreciate your patience as we get this sorted. Thanks ARTAH Team

Noté 3 sur 5 étoiles

Be careful of their sneaky subscription policy

Be careful! It seems it is all to easy to find that you have inadvertently signed up to a subscription when placing an order. The website and shopping experience is, in my experience, misleading and not what I would expect from a B Corp company. I always buy my supplements online, usually without a problem, so was surprised when buying 1 months supply of creatine that I subsequently received an email to say I had subscribed to a regular supply! Customer Service were responsive and helpful and have cancelled both the order and subscription but, quite honestly, I shouldn't have been placed in this situation had the website and checkout process been more transparent.

6 juillet 2025
Avis spontané
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Réponse de Artah

Hi JM, we're really sorry to hear about your experience and completely understand your frustration this is absolutely not how we want anyone to feel when shopping with us. While we're glad to hear our Customer Service team responded quickly and resolved the issue, we sincerely apologise for the confusion caused during checkout. Your feedback is incredibly valuable, and we’re actively reviewing how our subscription options are presented to ensure they’re as clear and transparent as possible.
Thank you again for taking the time to share your experience and for giving us the chance to make it right. Thanks, Team ARTAH

Noté 1 sur 5 étoiles

Do not subscribe

Subscribed to some supplements and had to get hold of customer service to cancel the subscription as it was impossible to do in the site. This was done for me by a helpful member of the team.. however I bought a packet of hydration salts last week and was charged for a huge number of supplements that had been previously cancelled.
£144 came off my credit card. At NO point did I choose these. The old subscription came back to life … have e mailed and had no response as yet
About to get Amex involved …
Do not subscribe!!!

25 juin 2025
Avis spontané
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Réponse de Artah

Hi Caroline, We’re really sorry to hear about your experience and completely understand how frustrating this must have been. We want to sincerely apologize for the confusion and inconvenience caused. Our team did receive your message and a member of our customer support team has already been in touch to resolve this issue. We’ve made sure your subscription has been properly canceled and the incorrect charges refunded. Again, we’re truly sorry for the trouble and appreciate you bringing it to our attention. If there’s anything else we can do to help, please don’t hesitate to reach out. Thanks, Team ARTAH

Noté 1 sur 5 étoiles

Misleading Subscription

Misleading Subscription – Poor Customer Service
I purchased a product thinking it was a one-time order, only to find out later I had been unknowingly signed up for a subscription. At no point during checkout was this made clear. To make things worse, there’s no straightforward option on the website to cancel the subscription, and customer service is virtually non-existent—they don’t respond to emails and never answer the phone. It feels like a deliberate scheme to trap customers into recurring charges. Very disappointing experience. I would not recommend this company.

17 juin 2025
Avis spontané
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Réponse de Artah

Hi Pedro, Thanks for your feedback. We’ve looked into your case and can confirm that your subscription has since been cancelled and your messages have been responded to. Just to clarify, at the point of checkout, we clearly state whether a product is a one-time purchase or part of a subscription. That said, we understand how these things can be missed, and we appreciate you bringing it to our attention. We’re sorry to hear that your experience didn’t meet expectations and are taking your comments on board as we continue to improve both our communication and customer support experience. Thanks, Team ARTAH

Noté 1 sur 5 étoiles

Product does absolutely nothing to help…

Product does absolutely nothing to help with my sleep. Kindly emailed to ask if it’s ok to cancel subscription? They email me back to say I have to subscribe for at least two months before I can cancel!? For a product that does absolutely nothing to help you sleep? Awful!
I really didn’t want have to leave a bad review but now I am. The product doesn’t work and it also tastes like crap. I DO NOT want to buy this again for the second month.

13 juin 2025
Avis spontané
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Réponse de Artah

Hi Dan, I'm really sorry to hear about your experience. I see that your subscription was cancelled for you, so you won’t be charged going forward. We understand that not every product works the same for everyone, and while we’re sorry to hear this wasn’t the right fit for you, we appreciate you giving it a try. If you have any other questions or need anything else from us, feel free to reach out. Thanks, Team ARTAH

Noté 1 sur 5 étoiles

Very untrustworthy

Very untrustworthy. Bought a trial set. I am now, however, part of subscription which I specifically didn't want. There is no response on the phone and the subscription is impossible to cancelling online. Additionally, any email contact comes back with a standard reply thanking me for a nice "chat". Looks like a money grabbing scheme.

2 juin 2025
Avis spontané
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Réponse de Artah

Hi Ewa,

I see that a member of our team responded to your email earlier today. I just wanted to confirm that your subscription has now been cancelled and I’m really sorry for any confusion caused. While we do highlight the subscription details at checkout, we completely understand how this can be overlooked.

We truly appreciate your support and are here if you have any further questions or if there’s anything else we can help with.

Warm regards,
The ARTAH Team

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