We bought the Eddy mirror, and we could not be happier! This mirror now hangs in our entryway/outside veranda. We only had it for a week, but the compliments have been many!!!!! It has that coastal... Voir plus
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Lisez les avis des autres
What an amazing experience to deal with a customer service from this company! I wish every company was run this way! I received a beautiful mirror and have had nothing but compliments on it! Can’t wai... Voir plus
L'entreprise a répondu
Wall baskets arrived very late. When I opened. One of the wall basket was damaged. Tried emailing. No response. Tried messaging through Instagram. No answer. Very disappointed. I bought the... Voir plus
L'entreprise a répondu
The baskets are heavy and well made. But, I purchased them because of the designs shown on the picture. The baskets I received have no or very little geometric design. I bought them for a summer home... Voir plus
À propos de l'entreprise
- Magasin d'ameublement et de décoration
- Artisanat d'art
- Fournisseur de paniers
- Magasin de souvenirs
- Magasin de matériel de cuisine
Écrit par l'entreprise
Wicker baskets, wall-woven decors, placemats & trays handcrafted from seagrass, water hyacinth, rattan, and bamboo, all products contain Vietnam's nature and the story behind its people original here.
Coordonnées de contact
1769 Shipman Dr, San Antonio, TX 78219, United States, 78219, San Antonio, Etats-Unis
- welcome@arterahome.com
- arterahome.com
3,1
Moyen
36 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 38 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
These are gorgeous and have been…
These are gorgeous and have been awesome to configure, unfortunately during transit the box was destroyed and the largest one is super bent and warped and is too bent to hang in the wall as it’s curved. Total bummer - tried to straighten out and won’t budge. Otherwise these are cool!
26 septembre 2025
It's been stuck at the same delivery…
It's been stuck at the same delivery status for almost 2+ weeks now and I tried emailing customer service but they haven't responded. Please process a refund and cancel my order or get it to me ASAP, thank you.
2 octobre 2025
Avis spontané
Never received order!
Never received order!! Have tried leaving 10+ emails and no response. It's been over a month and yet I read that many had fast delivery. Customer service is not good and no phone number I could find to call.
10 septembre 2025
Avis spontané
Amazing!!!
Amazing!!!! This fan is perfect just what I wanted !. Thank you so much . The quality is great and I love the color.
5 août 2025
Love my wall display
Love my wall display. Easy to put up. Love how they look and fast shipping!
4 août 2025
Less than expected
I hate to say that I expected something a little more special/unique for the price.
I love the “story” but feel like these are the same baskets you see in HomeGoods, World Market, even Walmart for far less the cost. I’m disappointed.
21 juillet 2025
It's been over 15 days still the packed…
It's been over 15 days still the packed has not arrived on a standard delivery for me.If the delivery is going to be so slow, I will have e to consider before buying from. Artera again
21 juillet 2025
I only received half of my order and…
I only received half of my order and have yet to hear back from customer service.
20 mai 2025
NOT WORTH THE RISK
Strongly suggest NOT to buy from these people. Not worth the risk
6 février 2025
Avis spontané
On time and good product.
19 août 2024
Réponse de Artera Home
Thanks so much for sharing your experience with us. We hope to see you again soon.
What a con
What a con, ordered 3 pairs of shoes which took ages to arrive then sizes wrong. Ordered size 12, two were no more than an eleven and the other a 9. Complained offered 25% refund but could keep shoes. Which are no good. Told cost to return would be higher than refund. Do not buy from this company
19 juin 2024
Avis spontané
Réponse de Artera Home
Hello friend,
We feel so sorry for your unhappy experience. However, you might mistake Artera Home to another shop. We do not have fashion section on our site, our product serve home decor only.
We hope you can adjust your review and if you want to explore our category, we offer 15% off on first order.
Regards,
Artera Home Team
Sea grass wall hangings
I ordered the sea grass circle wall hangings and the order came quickly and was packaged nicely. The wall hangings were beautiful and look great in our home.
25 juillet 2023
Réponse de Artera Home
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. You should tag us via Instagram, we sometime will share our customer's content to spread ideas and inspiration! @arterahome
Support of Vietnamese Artisans
Delivery fine. Product good but not great for the price. However pleased that I could support local Vietnamese artisans.
24 décembre 2022
Réponse de Artera Home
Hi,
Thank you for your review!
We appreciate your trust and support. In 2023, we will show more of our Vietnamese traditional values. We also guarantee to listen and optimize our products. Looking forward to seeing you soon!
Artera Home Team
arterahome.com
@arterahome
Réponse de Artera Home
Thank you so much for this 5-star review, Taylor. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Réponse de Artera Home
Thanks so much for sharing your experience with us. We hope to see you again soon.
Excellent customer service
Excellent customer service, I have ordered from them 3 times and love everything. I couldn’t find exactly what I was looking for so I inquired and was immediately given a link to what I was looking for.
8 août 2022
Réponse de Artera Home
Thanks Nicole! We're so grateful knowing our supports help you through. Anytime you'd like :D
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