Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely remarkable company! Great art, arrives framed and ready to hang. Sooooo inexpensive but doesn't look it. It arrived quickly as well. Could not fault this company or product. Highly recom... Voir plus

Noté 5 sur 5 étoiles

Everything has been excellent. Ease of ordering amazing choice. Both prints and frames were good quality. Fast delivery and well packaged without any unnecessary packaging. Would happily order again.... Voir plus

Noté 1 sur 5 étoiles

SCAM! I purchased a picture 10 days ago, and I haven't received the shipping information. I've been trying to get in touch with them multiple times, and their chatbot is useless; their support email g... Voir plus

Noté 5 sur 5 étoiles

I ordered 2 William Morris prints in gold frames. I hadn't fully read the reviews until after I ordered so was really anxious that I had wasted my money. Order was sent Friday 14th July, received a me... Voir plus

4,2

Bien

TrustScore 4 sur 5

140 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(140)

31 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Disappointing customer service

Ordered 3 prints from Artesta on the same order, 1 arrived but the other 2 still haven’t arrived over a week later! Emailed them a couple of times to ask them to re-send as they had obviously gone astray, but they are still “looking into it…”
Not good enough 👎🏽

18 mars 2023
Avis spontané
Noté 2 sur 5 étoiles

Would not use again

Returns are made so difficult that I gave up. This is probably their intention. Pictures ok but nothing special. Customer service appalling, just generic emails time after time, utterly frustrating. Would not recommend at all.

10 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Ordered a print which was delivered promptly but was damaged in the post. Customer services were quick to send a replacement. Very pleased with my purchase.

9 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Affordable quality, excellent prices

Can’t fault Artesta. Incredibly quick delivery of quality, affordable products. I ordered three framed prints for my downstairs bathroom and they arrived within three days!

22 février 2023
Avis spontané
Noté 1 sur 5 étoiles

They don't seem to understand/read emails!

I ordered as it stated delivery was 24-72hrs which gave a day spare as I am moving house. I also emailed them 3 mins after I placed the order and told them I needed the order before Saturday as I was moving house and they said they would hurry dispatch. It is now Friday and they have finally given me a tracking number which says it hasn't moved since Wednesday evening and RM are expecting it!! I have now emailed them 3 times and they just keep repeating the tracking number and have now said it will be 24-72 hrs for delivery. I don't know why they don't understand the part in every email I have sent that says 'I am moving house on Saturday morning and will not be there to accept a parcel after this date' - they just ignore it and repeat the same useless information. I wish I'd never ordered! I had earmarked other pictures I wanted to buy but no way will I order from them again!

27 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Very happy with my pictures

Very happy with my pictures! I’ll admit I’d ordered them before checking on here and I started to get nervous very quickly. But I was able to get hold of the customer service team within 24 hours and my pictures arrived less than a week later, well-packaged and good quality. Thank you!

18 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great value

I have just purchased several framed prints for my bedroom and took advantage of the discount offered so great value. They actually arrived a couple of days after placing the order and was very impressed with the quality. Great choice.

1 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Ordered a frame and website reported…

Ordered a frame and website reported payment had not been processed, so ordered again.
Then it turned out the original order had been processed, so I tried to cancel, but too late.
Both frames arrived and I was told I have to pay for the return delivery, despite the website error and me reporting the issue straight away.

16 novembre 2022
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus