Neserioși. Am cumpărat o oglindă pe firmă și avem neapărat nevoie de declarația de conformitate. Nu vrea să ne-o dea pe motiv că sunt prea ocupați. Le-am trimis una făcută special pentru modelul de og... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Produsul în sine este calitativ, dar proiectarea lasă de dorit: 1) sistemul de fixare ar fi putut sa fie reglabil pe înălțime pt a ușura montajul 2) nu exista spațiu prevazut în spatele oglinzii p... Voir plus
L'entreprise a répondu
Am acordat 4 stele pentru dimensiunea mult prea mica a saltelei antidezaburire. Este eficientă, dar la o dimensiune a oglinzii de 1.6m/80cm salteaua este poziționată în mijloc dar foarte mica de 40/40... Voir plus
Am configurat oglinda asa cum am dorit-o in 10 minute (statie meteo, boxe BT, degivrare si led-uri), am plasat comanda si achitat-o integral. Desi era programata sa ajunga pe 28 dec. si am primit mesa... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Societatea Foram, cunoscută sub brand -ul Artforma, este un producător de frunte de oglinzi cu iluminare LED în Europa. Imbunătățim în mod constant procesul producției și mulți ani de experiență în industrie sunt garanția produsului de cea mai bună calitate, cu posibilități de modificare practic nelimitate.
Coordonnées de contact
Roumanie
- artforma.ro
3,3
Moyen
263 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
good quality products
10 décembre 2023
Excelent
The mirror is very beautiful and clear. It was very well packaged. We were very pleasantly impressed by the packaging and delivery. We like it very much.
27 novembre 2023
Réponse de Artforma
Draga Daniel,
Vă mulțumim pentru timpul acordat pentru a ne împărtăși feedback-ul dvs. După verificare, putem stabili că ați dorit să returnați oglinda comandată, ceea ce nu este posibil din cauza politicii noastre. Furnizăm aceste informații de două ori la comandă pentru a ne asigura că le vedeți înainte de a plasa comanda.
De asemenea, nu ați menționat nicio problemă de calitate cu oglinda în raportul dvs., dar bineînțeles că dorim să verificăm acest lucru, așa că vă rugăm să ne contactați direct pentru clarificări.
Salutări,
ARTFORMA TEAM
Excelent
The quality of the mirror is very good and it was very well packaged. I am totally impressed by the how it was packed and shipped.....hope they will keep it like that. :)
Totally worth buying it :)
12 novembre 2023
worst customer experiece ever
They have refused to send me summary for my order. After I asked clarify the order with specifications of the mirror they have told me the images on site are conclusive enough. In the end I have received in LED mirror with no tour-off possibility, with very poor materials, thin and already curved mirror, hook connection placed wrong ( therefore it hangs not parallel to the wall and sideways ).
Furthermore they refused to acknowledge the European 14 days return policy ........worst experience ever
27 octobre 2023
Réponse de Artforma
Dear Irina,
I appreciate you taking the time to share your feedback with us, and I sincerely apologize for the challenges you've encountered with your LED mirror purchase. I understand the importance of a positive customer experience, and I regret that we fell short of your expectations.
I'm truly sorry to hear about the issues with the absence of a switch, the perceived low-quality materials, and the challenges in mounting the mirror.
Please be aware that due to the personalized nature of our products and certain restrictions on our website, it may not always be possible to cancel orders or provide detailed descriptions once they have been processed. We do not hide this information and whatsmore we put this information twice while making an order with big, red letters to make sure that you check your order before pay.
Thank you for your understanding.
ARTFORMA TEAM
Happy with the quality and the time it…
Happy with the quality and the time it took to deliver.
6 octobre 2023
Nice mirror, arrived in time, nicely packed
The company is not in Romania, I called them by phone, they gave me the details, the package arrived ok and was nicely packed. I gave 4 stars because the mounting of the mirror is not the best, but it does it's job.
10 octobre 2023
Great service
Great customer support and fast shipping. Product is simply perfect. Love it.
8 octobre 2023
I'm really impressed with the finishes
I'm really impressed with the finishes, top quality!
6 octobre 2023
Very nice and quality!
28 septembre 2023
Great products and on-time delivery.
23 août 2023
Great product, excellent packing
They delivered the product sooner than initially estimated. Excellent packing of th mirror, it arrived intactly at the destination.
Very quality product and i noticed that the fixing accesories are also quality ones
5 août 2023
The mirror has a defect…
The mirror has a defect in the left corner that can be only noticed once you plug it in and turn the light on, it caught my attention because on the same corner it had a second layer of plastic wrapped around it (I got pics to prove this). Clearly someone knew about it when delivered it. I installed it today, was very careful with it and I am very disappointed. Each time I use the mirror up my eye goes to that defect. Also the sound system that comes installed is a from a very low quality. For the money that I paid and what was delivered, I am very disappointed.
26 juillet 2023
Réponse de Artforma
Good morning,
We are very sorry for the situation that has arisen, but we see that you did not report this problem to us directly. Could you please contact us about this and send us some photos so that we can solve the problem together?
Best regards and have a nice day.
ARTFROMA TEAM
Foarte faina oglinda
Foarte faina oglinda, toate functiile merg perfect. Singura remarca negativa este firma de livrare, au livrat cand au avut chef.
25 juillet 2023
premium line mirror
I bought 2 premium line mirror.We are very satisfied.Artforma is defined : fairness, quality, seriousness and punctuality.Thank you , Artforma ❤
24 juillet 2023
I recommend
Easy to follow-up, the product was very well packaged, stuffed with several sponges, I recommend it
28 juin 2023
everything was ok except the hooking…
everything was ok except the hooking system on the wall for model L15 Ambient line allmost imposble to find the holes for hooking
21 juin 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.