Really disappointing experience with Artico Interiors. We ordered a sideboard on 22 August with an advertised delivery time of 7–14 days. It’s now 22 September and we still don’t have it.... Voir plus
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Really disappointing experience with Artico Interiors. We ordered a sideboard on 22 August with an advertised delivery time of 7–14 days. It’s now 22 September and we still don’t have it.... Voir plus
L'entreprise a répondu
I purchased the Artico Solid Mango wood sideboard and TV unit. Both as described and exactly like images on website. They are beautifully made and so funky and different. They compliment my othe... Voir plus
Solid Mango Wood Sideboard - So chic, beautiful, arrived quickly. I was expecting my item to take weeks, it took a few days!! Im thrilled, just love it so much, really fine piece of furniture, very... Voir plus
After a little delay in receiving our furniture which we was kept informed of It arrived when said and to a very high standard Highly recommend
Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.
UNIT 3 Logistics City Fulcrum 6 Solent Way Whiteley, PO15 7QQ, Fareham, Royaume-Uni
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Bar cabinet arrived as expected and was well packed and well constructed. Item was delivered to room of choice.
A very good all round experience with Artico Interiors and I shall revisit the website and social media posts in case some new pops up I like and is needed.
Overall, we are very disappointed with the service and the quality of what was presented as a high-end piece of furniture.
Order and delivery: We ordered on 9 February 2026 and were advised of a mid-March delivery date. Delivery was delayed and rescheduled for 17 April. We were offered a £30 discount for the delay, but the unit still cost £649.99.
Condition on arrival: The unit was very well packed, but the amount of packaging meant we had to cut a lot of it to get the heavy unit out. After assembly, we noticed a dent in one of the end doors, and it (along with the two main doors) did not line up or close properly.
Resolution offered: We asked for a further refund and were offered £80 (said to be the maximum), or alternatively, to re-pack and return the unit for a replacement once received. Because the packaging had been cut up, a return was not possible. Even if a replacement and collection were arranged at the same time, the couriers would not have waited for us to unpack the new unit and re-pack the old one. We were hoping for at least a 25% refund, given the issues. This was increased to £90, which we have received, but we still feel let down.
Build quality: A friend who is a furniture maker advised that, given the weight of the unit’s front doors, the hinges supplied are of poor quality and should have been stronger. He has kindly provided stronger hinges, which have made the unit more solid; however, this is not something we should have had to resolve ourselves.
Conclusion: It is a shame to receive a product marketed as high-end when the finish, alignment, and supplied hardware do not reflect that. Based on this experience, we would think twice before using you again.
Lovely piece of furniture. However, even though packaging was excellent the furniture still has crush damage on one of the corners. Disappointed 😞
Delivery a little later than expected but item arrived very well packaged and protected.
Very happy with my new sideboard, very well made and very solid, my only criticism is it's a lot lighter in colour than it appears on the website pictures, but I still love it
Excellent quality item. Highly recommend. Well worth the wait as the product is fantastic.
Very impressed with the quality of my new coffee table and mini bar cabinet. Excellent 👌🏻
The coffee table is great . There was great communication from both Artico and the delivery company they use . I was kept well informed and it all went very smoothly. The only thing that could be improved , is that it was covered in dust when it was packed so I had to give it a good clean when I unbound it .
Reliable response and service with a sound product to fits my needs. No complaints at all from my experience
Overall, my experience with this purchase was positive. The ordering process was straightforward and everything was easy to navigate.
Delivery was smooth and the item arrived in good condition, well packaged and protected. Communication was clear throughout, which made the process feel reliable.
The table itself is a beautiful, high-quality piece and definitely lived up to expectations in terms of design and appearance.
The only downside I would highlight is a product detail rather than the service, which is the lack of soft-close hinges. Aside from that, I’m very happy with the purchase.
We are delighted with our new sideboard, it's well made & just as described. A lovely piece of furniture .
I waited two months for this TV unit, and it was a total waste of time. The item arrived with two large shoe prints right on the top surface—clearly, no one cares about quality control at the warehouse.
The defects are endless:
• The wood is damaged on the side.
• There is a massive dip in the top panel.
• The doors are completely uneven and won't align even after adjusting the hinges.
When I complained, they offered a pathetic £20 refund. When I told them that was an insult, they said I could return it. Why should I have to spend my own time dismantling and repacking a heavy, "sh*t" product and waiting around for a courier because they sent me a damaged item?
It is disgraceful to make the customer do the work to fix the company’s incompetence. I shouldn’t have to waste another minute on this. Avoid this company at all costs.

Réponse de Artico Interiors
Dear Artico,
I can’t find the right words to fully express my gratitude for your work and support. I absolutely love the bar unit—it’s a beautiful, solid, and truly special piece that stands out in the best possible way.
From the craftsmanship to the attention to detail, everything about it exceeded my expectations. You can really see the care and dedication that went into creating it. It has already become a centerpiece in my home, and I’ve received so many compliments on it.
I also want to thank you for your professionalism and the smooth communication throughout the entire process—it made the experience even more enjoyable and reassuring.
Thank you so much once again for everything. I truly appreciate your work and wouldn’t hesitate to recommend you to others.
Warm regards,
Monika Potyka
Beautiful furniture each piece I have is absolutely stunning ,service and delivery excellent I would definitely recommend artico to friends and family or anyone wanting truly unique and extremely well made furniture very very pleased with my purchases and I will definitely be adding to it in the future
We bought dining chairs from Artico Interiors and are extremely pleased with them. They are so comfortable and look great in our room. They’re not the cheapest on the market but you get what you pay for and these exude quality. The delivery was much quicker than expected too!
First off yes we did have to wait for 3 months to get it but good communication from the company made it work. Delivery guys very good and I would definitely make another order with confidence .the sideboard we purchased is a really nice piece for the money,
Beautiful piece of furniture-worth the wait and I love it
Received damaged base , contacted Artico who wasn’t helpful and failed to get another replacement.
Thankfully I just order the dining table and not all the kitchen furniture.
I don’t think I’ll be going back to them
I did contact Artico when request a payment to replace the base , despite sending g emails I did not receive any reply

Réponse de Artico Interiors
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