Artico Interiors Avis 

1 271
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Really disappointing experience with Artico Interiors. We ordered a sideboard on 22 August with an advertised delivery time of 7–14 days. It’s now 22 September and we still don’t have it.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased the Artico Solid Mango wood sideboard and TV unit. Both as described and exactly like images on website. They are beautifully made and so funky and different. They compliment my othe... Voir plus

Noté 5 sur 5 étoiles

Solid Mango Wood Sideboard - So chic, beautiful, arrived quickly. I was expecting my item to take weeks, it took a few days!! Im thrilled, just love it so much, really fine piece of furniture, very... Voir plus

Noté 5 sur 5 étoiles

After a little delay in receiving our furniture which we was kept informed of It arrived when said and to a very high standard Highly recommend

À propos de l'entreprise

  1. Magasin de meubles
  2. Décorateur d'intérieur
  3. Magasin de design et de décor intérieur
  4. Magasin de lits
  5. Magasin de meubles de chambre à coucher
  6. Magasin de meubles de salon

Écrit par l'entreprise

Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

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A répondu à 82 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(1 271)

264 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Bar cabinet arrived as expected and was…

Bar cabinet arrived as expected and was well packed and well constructed. Item was delivered to room of choice.

A very good all round experience with Artico Interiors and I shall revisit the website and social media posts in case some new pops up I like and is needed.

20 avril 2026
Noté 2 sur 5 étoiles

Delivery delays and poor quality workmanship (Reno Flute Art Deco Design Solid Mango Wood TV unit with 4 Doors and Black Trim 200 cm)

Overall, we are very disappointed with the service and the quality of what was presented as a high-end piece of furniture.
Order and delivery: We ordered on 9 February 2026 and were advised of a mid-March delivery date. Delivery was delayed and rescheduled for 17 April. We were offered a £30 discount for the delay, but the unit still cost £649.99.
Condition on arrival: The unit was very well packed, but the amount of packaging meant we had to cut a lot of it to get the heavy unit out. After assembly, we noticed a dent in one of the end doors, and it (along with the two main doors) did not line up or close properly.
Resolution offered: We asked for a further refund and were offered £80 (said to be the maximum), or alternatively, to re-pack and return the unit for a replacement once received. Because the packaging had been cut up, a return was not possible. Even if a replacement and collection were arranged at the same time, the couriers would not have waited for us to unpack the new unit and re-pack the old one. We were hoping for at least a 25% refund, given the issues. This was increased to £90, which we have received, but we still feel let down.
Build quality: A friend who is a furniture maker advised that, given the weight of the unit’s front doors, the hinges supplied are of poor quality and should have been stronger. He has kindly provided stronger hinges, which have made the unit more solid; however, this is not something we should have had to resolve ourselves.
Conclusion: It is a shame to receive a product marketed as high-end when the finish, alignment, and supplied hardware do not reflect that. Based on this experience, we would think twice before using you again.

17 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Delivery a little later than expected…

Delivery a little later than expected but item arrived very well packaged and protected.
Very happy with my new sideboard, very well made and very solid, my only criticism is it's a lot lighter in colour than it appears on the website pictures, but I still love it

20 avril 2026
Noté 5 sur 5 étoiles

Black Mango Wood Coffee Table

The coffee table is great . There was great communication from both Artico and the delivery company they use . I was kept well informed and it all went very smoothly. The only thing that could be improved , is that it was covered in dust when it was packed so I had to give it a good clean when I unbound it .

9 avril 2026
Noté 5 sur 5 étoiles

Overall great experience

Overall, my experience with this purchase was positive. The ordering process was straightforward and everything was easy to navigate.

Delivery was smooth and the item arrived in good condition, well packaged and protected. Communication was clear throughout, which made the process feel reliable.

The table itself is a beautiful, high-quality piece and definitely lived up to expectations in terms of design and appearance.

The only downside I would highlight is a product detail rather than the service, which is the lack of soft-close hinges. Aside from that, I’m very happy with the purchase.

31 mars 2026
Noté 1 sur 5 étoiles

Two-month wait for a damaged unit and insulting customer service

I waited two months for this TV unit, and it was a total waste of time. The item arrived with two large shoe prints right on the top surface—clearly, no one cares about quality control at the warehouse.
The defects are endless:
• The wood is damaged on the side.
• There is a massive dip in the top panel.
• The doors are completely uneven and won't align even after adjusting the hinges.
When I complained, they offered a pathetic £20 refund. When I told them that was an insult, they said I could return it. Why should I have to spend my own time dismantling and repacking a heavy, "sh*t" product and waiting around for a courier because they sent me a damaged item?
It is disgraceful to make the customer do the work to fix the company’s incompetence. I shouldn’t have to waste another minute on this. Avoid this company at all costs.

1 avril 2026
Logo de Artico Interiors

Réponse de Artico Interiors

We’re very sorry to hear that you feel disappointed with your order, Umair.

We’ve carefully reviewed both your correspondence and the images provided. While we understand your concerns, we were unable to identify the “shoe prints” mentioned from the photos shared. If you’re able to provide any additional images of this, we would be more than happy to investigate this further for you.

As outlined previously, this piece is part of our handmade solid wood range, where natural grain variations and characteristics are an inherent feature of the design rather than defects. Additionally, slight door misalignment can occasionally occur during transit due to the weight of solid wood, and can be easily adjusted,
we provided guidance to assist with this.

That said, we did offer multiple resolutions, including a goodwill gesture and the option of a full return and refund, which remain available should you wish to proceed.

We always aim to resolve any concerns fairly and promptly, and our team remains on hand to assist you further.

Artico Interiors

Noté 5 sur 5 étoiles

Dear Artico,

Dear Artico,

I can’t find the right words to fully express my gratitude for your work and support. I absolutely love the bar unit—it’s a beautiful, solid, and truly special piece that stands out in the best possible way.

From the craftsmanship to the attention to detail, everything about it exceeded my expectations. You can really see the care and dedication that went into creating it. It has already become a centerpiece in my home, and I’ve received so many compliments on it.

I also want to thank you for your professionalism and the smooth communication throughout the entire process—it made the experience even more enjoyable and reassuring.

Thank you so much once again for everything. I truly appreciate your work and wouldn’t hesitate to recommend you to others.

Warm regards,

Monika Potyka

4 mars 2026
Noté 5 sur 5 étoiles

Beautiful stunning furniture

Beautiful furniture each piece I have is absolutely stunning ,service and delivery excellent I would definitely recommend artico to friends and family or anyone wanting truly unique and extremely well made furniture very very pleased with my purchases and I will definitely be adding to it in the future

31 mars 2026
Noté 5 sur 5 étoiles

We bought dining chairs from Artico…

We bought dining chairs from Artico Interiors and are extremely pleased with them. They are so comfortable and look great in our room. They’re not the cheapest on the market but you get what you pay for and these exude quality. The delivery was much quicker than expected too!

1 avril 2026
Noté 5 sur 5 étoiles

Very nice quality sideboard

First off yes we did have to wait for 3 months to get it but good communication from the company made it work. Delivery guys very good and I would definitely make another order with confidence .the sideboard we purchased is a really nice piece for the money,

31 mars 2026
Noté 1 sur 5 étoiles

Received damaged base

Received damaged base , contacted Artico who wasn’t helpful and failed to get another replacement.
Thankfully I just order the dining table and not all the kitchen furniture.
I don’t think I’ll be going back to them

I did contact Artico when request a payment to replace the base , despite sending g emails I did not receive any reply

12 avril 2025
Logo de Artico Interiors

Réponse de Artico Interiors

Hi Nasir,

Thank you for your feedback.

We’re sorry to hear you were disappointed with your experience. We take all concerns seriously and always aim to resolve issues fairly and promptly.

In this case, your order was delivered on 16 April 2025, and our records show that the concerns raised were reported over six weeks after delivery. As outlined in our terms, any damages or issues must be reported upon receipt to allow us to investigate and resolve them effectively.

That said, despite this being outside of our standard reporting timeframe, we still made an exception and offered a solution by sourcing replacement parts at a significantly reduced cost as a goodwill gesture.

We always strive to support our customers where possible, even beyond policy, and we’re sorry that this resolution did not meet your expectations.

If you would like to revisit this, please feel free to contact us directly.

Kind regards,
Artico Interiors

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