Artificial Turf Supply Avis 461

Great customer service.

Everything looks great! Chris was so helpful throughout the whole process. He answered my myriad of questions, sent me free samples, and made sure I had the perfect amount of product! With the right product and the right guidance, this DIY project came out looking professional. The whole family is very pleased and the neighbors can’t wait to crash the green! Highly recommend their product.

The turf is a quality product, but anyone can buy a quality product. The difference was the installers. The entire crew was courteous, hard working, knowledgable, and left the site clean and immaculate. The experience was stress free and worth every penny.

The moment I contacted ATS someone returned my inquiry. They sent samples of the turf and recommended an installer. I contacted the installer from Blue Dog Construction. He immediately contacted me, came out for an estimate. I highly recommend Charlie, he will take care of you. They did an awesome job!

Needed 40', warehouse gave Installer 30'. Had to wait a week for warehouse to get 40'. Otherwise everything went great.

Getting the delivery was an absolute nightmare. The truck driver didn’t show up at the promised time on the first attempt, and on the second attempt, he arrived way earlier than scheduled—without any notice. He was extremely rude and grumpy, making the experience even worse.

After the installation, we noticed visible lines that look like stripes across the surface, which we assume were caused by an old product that was stored for too long. These lines haven’t gone away, making the turf look terrible. We tried contacting the company twice about this issue but never received any response.

Overall, we’re very disappointed and cannot recommend this company. Terrible service, poor quality product, and nonexistent customer support.

I'm very pleased with your company . The sample box that your representative , Kyle Boyd sent, was very informative, professional and useful. Kyle also answered any questions or calls I had . Very kind representative you have there. He is a keeper! We had to do a DIY Project, because I couldn't afford otherwise. It turned out very good and I'm pleased. I sent Kyle pictures before and after photos. I would recommend your company to everyone.

Chris in Sales wss patient with all my questions

Yony Gonzales and his team did a great job installing artificial turf in our church. Highly recommended!

Kyle was very attentive and very helpful the whole way through the process.

Quick response to my questions and the quality of the product

Yony and his team did an amazing job of transforming our backyard from a muddy mess to a beautiful oasis with turf and landscaping. I wish it was possible to post the before and after videos here!

We were pleased on how Kyle Boyd stayed in touch with us waiting for us to be ready. If I emailed him with questions he was quick to answer us. When we were ready he introduced us to Tony Rich the installer. Rich was always attentive and professional. He always returned calls or text, he arrived on time to start the process, did an amazing job. I highly recommend Tony Rich for your installation.

Super informative on the options available. I was clueless about turf. ATS recommended the product they thought best, and when I asked, they offered a trusted installer... who did a great job. Price was very fair, product is excellent, installer was top notch. I would say...look no further. You can trust these folks. First time buyer...couldn't be happier.

Good prices, great communication. Kept checking back for status of the project. Delivery went smoothly and arrived in time. Will buy again!

Good assistance in getting all the questions answered

After many months of research, trying to build a practice putting & chipping green, I finally decided on Artificial Turf Supply (ATS) for the artificial putting turf, and also a surrounding area of longer 'fringe' for chipping. Picture links are not allowed, sorry.

This putting green was being placed in an area of overgrowth that was a tangled mess of trees, Ornamental plants and Olde English Ivy.

Working with Kyle B at ATS (for ideation & ordering) the purchase process went flawlessly, with three rolls of turf arriving just a week or so after order placement. Also bought some fill material from ATS, that will be used once the turf is laid out & stretched to remove wrinkles. I sourced some artificial turf staples from a different source, mostly for cost, with green painted tops.

After clearing & leveling the proposed putting green site, which took a few weeks, we were ready to roll the turf out into place.

Of course this new 'landscaping addition' had to meet the wife's approval, which meant adding a nice Ornamental Garden, fences and a bench.

All in all the putting green project went well, the putting turf is very close to the greens I play locally, which was the reason I went with ATS. Of note, all work was done 'in-house', and we do own a compact tractor which made hauling material for the base much easier and quicker, along with raking/compacting the final surface.

You will note the 'asterisk' by my title of this review... I worked to a tight budget on this project. The $1500 price tag does not include shipping or the nice golf flags you see in the pictures provided to ATS, that hopefully make it to this review. We also have a large supply of sand deposits here on our new property, so no need to buy anything but the turf.

If you want to improve your golf game, it all starts with making more putts. If you want a great place to find everything needed to build a practice putting green, don't look any further than Artificial Turf Supply to get a great deal, great service, and a whole library of videos to help you through the process from start to finish.

From start to finish, the process in purchasing the turf went very smooth. Your staff was very helpful, knowledgeable and friendly. I will definitely by your product in the future. Thank you!