I bought a barber chair from Artist Hand Beauty a little over a year ago, and when the arm broke last week, I was disappointed by the response. Since the warranty had just expired, I asked if I could... Voir plus
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Lisez les avis des autres
The price of the chairs was a bonus! I was able to refresh my barber shops appearance without spending too much. The chair is of high quality and sturdy. Will buy again! The delivery was ok. The chair... Voir plus
I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 w... Voir plus
Ordering process and shipping times were great. I only give a 4 star due to the vanity I ordered being slightly damaged on corners (probably due to shipping) and a couple of pre drilled holes not lini... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
As the leading provider of salon equipment, we specialize in manufacturing high-quality products designed specifically for hair stylists and spa professionals. With a commitment to sturdy construction and aesthetic design, our equipment meets the highest standards of functionality and seamlessly blends into any salon environment.
Coordonnées de contact
C/O 1175 Florence Columbus Road UNITB, New Jersey, Bordentown, Etats-Unis
- info@artisthandbeauty.com
- artisthandbeauty.com
3,5
Moyen
209 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Customer service has not gotten back to…
Customer service has not gotten back to me after several tries, and some of the parts on the Barber chairs do not fit
26 mai 2026
Réponse de Artist hand
We’re sorry to hear about this experience.
Our team has already reached out to you to help resolve the issue, but we have not yet received a reply. Please contact us at info@artisthandbeauty.com with photos of the parts that do not fit, and we will review it and provide the fastest solution.
We’re committed to resolving this for you and look forward to your reply.
All was well chairs are perfect very…
All was well chairs are perfect very well made and more beautiful in person. Surprised the chairs were bigger than I thought. No issues. I ordered 4 of the #5045 in black.
26 mai 2026
Excellent Quality and fast response
6 mai 2026
For the money the chair is alright
For the money the chair is alright, but I thought the quality would be better came on time. What easy put together for the most part satisfied?
5 mai 2026
I received two chairs they were broken
I received two chairs they were broken. The pumps didn’t work and they leaked. I received only one mat the other one shows lost and I asked for a refund and never got it. I asked for replacement pumps and never got them.
5 mai 2026
Réponse de Artist hand
We’re very sorry to hear about your experience.
Our team is already in contact with you and is actively working on the issues you reported, including the chairs, pumps, and missing mat. We understand how frustrating this is and appreciate your patience while we continue assisting you.
If there is any additional information you would like to share, please feel free to contact us at info@artisthandbeauty.com and we’ll be glad to help.
Quick and easy
5 mai 2026
Réponse de Artist hand
We have received your feedback regarding the chair that arrived with a broken recliner.
Thank you for your message, and we’re sorry to hear that one of your chairs arrived with the recliner broken.
To help us review this properly, could you please reply with a few photos or a short video showing the issue? Please also let us know which part of the recliner is broken or not working correctly. Photo is fine as well.
Once we receive the details, we will check it right away and provide the fastest solution possible.
The chair had been used
The chair had been used. The leather was ripped off in at least one area. Why would you sell a refurbished product as new?
4 mai 2026
Réponse de Artist hand
We’re very sorry to hear this. This is not the condition we expect any new chair to arrive in.
Please contact us at [info@artisthandbeauty.com] with a few photos showing the damage. We will review it as quickly as possible and work with you on an appropriate solution.
We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Absolutely love my chair
Absolutely love my chair. Good quality and beautiful. My clients love it as well. Looks good in my shop and comfortable!
28 avril 2026
Chair came in perfect condition is a…
Chair came in perfect condition is a comfortable good chair
24 avril 2026
Great looking excelent quality chairs
Everything was super smooth. The transaction, the search on the website, and their prices were competitive. The quality of the chairs is excellent; they're very sturdy and solid. They look durable. They were somewhat put together so there were just about 4 pieces to put together. The packing was also very well done. I'm very happy with my purchase.
28 avril 2026
Ordering/shipping times and product quality
Ordering process and shipping times were great. I only give a 4 star due to the vanity I ordered being slightly damaged on corners (probably due to shipping) and a couple of pre drilled holes not lining up on the vanity and the barber chair. However, chair seems sturdy and functions well. I guess the test of time will be the ultimate factor though.
29 mars 2026
Fast delivery great chair !!
2 avril 2026
ordering was easy
ordering was easy , fast delivery, a little disappointed in the chair I recieved. it looked much bigger in the add. but the adjustable table I got was really great.
31 mars 2026
Damage on delivery and can not get a…
Damage on delivery and can not get a response out of you to rectify my purchase sent several emails and no response
30 mars 2026
Réponse de Artist hand
We’re very sorry to hear your order arrived damaged and that you have not received a timely response.
This is not the experience we want for our customers, and we would like to resolve this for you as quickly as possible. Please contact us directly at info@artisthandbeauty.com
with your order number and photos of the damage, and we will prioritize your case and provide a solution as soon as possible.
We appreciate your patience and the opportunity to make this right.
I got part of my bed delivered
2 mars 2026
Réponse de Artist hand
Thank you for your feedback. Some bed orders are shipped in multiple packages, and they may arrive separately from different warehouses or carriers.
Please contact us at info@artisthandbeauty.com
with your order number, and we will check the remaining package for you as soon as possible. We appreciate your patience and will help resolve this quickly.
Because i received exactly what I…
Because i received exactly what I wanted and it was not damaged and it was easy to assemble
27 février 2026
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