Artist hand Avis 

For the chair being that expensive and it being “heavy duty” it should have not came broken in 2 different positions. On top of that the only way to get in contact with this company is through email. I had issues with the shipping company. FedEx kept telling me that artisthand had to make the adjustments and then artisthand kept telling me I had to contact fedex to make adjustments myself.. definitely won’t be buying from this company again

Massage Chair arrived in 4 business days after I ordered. Great quality, works as it should. The tracking of the item was not any good. Wanted to download shop app. Which I did, item was delivered and app said still preparing to ship. So don't count on any tracking of your shipment.

The experience I had was awful. I ordered one of your merchandise. Your company sent me the wrong merchandise and expect me to send it back without sending me a return label. They cannot prove to me that I ordered it and expect me to keep it well. I have another thing for you when I’m finished paying for it I will call my bank to return all of my funds and you figure out a way to get your merchandise back.

I got two different boxes at two different times and missed a day off work because of it.

Also this picture shows the measurements and I believe this chair supposed to pump up to 48 inches and it does not! 44iches is the highest it goes.

I bought 4 barber chairs. One of the chairs broke while under warranty. The customer rep. Could hardly speak English. They did nothing to help. They sent parts that had nothing to do with the issue. I WOULD NEVER recommend this business. It’s cheaper for a reason.

Was delivered to my front porch. Was happy with the delivery. Was a little awkward getting it into my home as I am 78 years old and didn't expect it to be as heavy as it was. Once in my home was easy to assemble and relaxed and eased my muscles.

Just got my chair. I am disabled but had a neighbour help me get it in the house. Very easy set up love the chair so far.

Superfast shipping. The chair looks even better than pictured. Easy to assemble.

After assembly, everything was good. The assembly instructions were off. They were a little difficult to understand at points and inaccurate in certain spots. But overall once complete, I was satisfied

Very fast deliver, good quality and most importantly free delivery…this is my second big purchase from you guys and I’ll definitely be back🥰🥰🥰

I have a footrest with a hole in it, it would be nice to replace the part, it’s an Eyesore to my clients. A refund is nice but it won’t fix what my clients see

All good.. can’t complain

The chair arrived damaged. Still waiting to hear back after several attempts to contact the company. Response time is very delayed when I contacted them previously about shipping issues. The chair is also delivered in two separate boxes. However, the tracking is only linked to one box so that was rather stressful. Hoping the company does the right thing to fix this as multiple parts including the base and hydraulics are not in working condition. I guess cheaper is that way for a reason. I was hopeful this would work for my salon as the price was more affordable than other companies. I also loved the style of this chair. I am very disappointed in my shopping experience.

Received items in a timely manner. The delivering company that delivered was great unlike fed ex.

Great chair easy to assemble delivered very fast.

I am trying since 3 days ago to make a returning but i’m having a hard time to communicate with them because they are taking so long to answer me back. I just need help to go through with the return please.

A really nice chair if there is any negative it would be that the chair may be a little harder to turn for a smaller barber

The delivery was quick I received chairs in four days. Very easy to assemble and sturdy I love it.

I bought a waiting bench from Artist Hand.
When the box arrived i noticed it was missing the bag of screws to attach the legs. I immediately emailed Artist Hand, the person responded a day later and asked me to open the manual and to circle the parts that was missing, take a picture and send it through email. I did. Two days later the person emailed me saying that they had contacted the warehouse and that they were going to send me the bag of screws that i needed. They did but guess what? They send me a bag with lots of bolts, washers and 4 small screws that the waiting bench didn’t even needed. To me you guys made a mistake and i gave you the opportunity to fix it and you blew it again. I emailed artist hand again and sent a picture of the obviously wrong bag of hardware. No response. Terrible service.