First and foremost, Artist Hands’ customer service is below par, and the third-party shipping insurance is practically useless. While the chair looks great aesthetically, its advertised 500-pound we... Voir plus
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Hello, although I have ordered and received all my chairs, 3 or 4 different times. This time I had scraped and dented pieces along with some sort of glue or sticky film around the 3 chairs I purchase... Voir plus
I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 w... Voir plus
Ordering process and shipping times were great. I only give a 4 star due to the vanity I ordered being slightly damaged on corners (probably due to shipping) and a couple of pre drilled holes not lini... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
As the leading provider of salon equipment, we specialize in manufacturing high-quality products designed specifically for hair stylists and spa professionals. With a commitment to sturdy construction and aesthetic design, our equipment meets the highest standards of functionality and seamlessly blends into any salon environment.
Coordonnées de contact
C/O 1175 Florence Columbus Road UNITB, New Jersey, Bordentown, Etats-Unis
- info@artisthandbeauty.com
- artisthandbeauty.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Love my new chair
Comfy chair
I've been using your products for 3 years and I am very pleased with them. This is the reason for purchasing the 4 chairs for my Barbershop
The shipping came very early
The shipping came very early, I received my chair in two days. However it’s missing a bolt. Which causes my chair not to be very steady. And it doesn’t lift all the way up!
Muy buena calidad
Se ven muy elegantes, buen material, son bastante pesadas, llegó muy bien empacando y la compañía de entrega fue muy cuidadosa a la hora de entrega.
Great chair...massage is…
Great chair...massage is excellent...took time to get used to all the modes....works well
Good product
I didn’t like the fact that I didn’t know that the chair and the hydraulic was shipped separately. One of the hydraulic parts is not working properly and I’m catching the dickens trying to get a replacement response.. other than that I love the chairs I’ve actually just made a second order Hopefully they will ship a replacement hydraulic with the second order
Everything that I expected!!!
Is just a bad design
Is just a bad design. The seat back does not stay in the full upright position. The leg rests sag when any weight is applied.
Shipping was fast
Shipping was fast. Very impressed with the quality of the shampoo bowl/ chair combo. I can't wait to use it!
5 star model #2001
The chair is wonderful and 5 star, I selected the #2001 model and love all of the features. All works as it should and better than I expected. I was impressed how fast it was available. I surprised my husband for our 35th anniversary. He loved it, we have had 4 people come try it out!
The only reason I went down a star was the delivery company Cevo. They very professionally called and set a date and time window. I arranged my week to this day. Getting hubs out of the house so it could be set up and a perfect surprise. The day came and went with me checking my phone for hours and calling them twice to be on hold for 45 mins each time and then disconnected. I began to believe I had fallen victim to a scam. No call and no show after making their arrangement was bad. Made for a miserable day. The next day they called 45 minutes out for delivery. It ended up and worked out but it really ruined a full day with worry. I highly recommend the chair and realize the seller didn’t know the delivery company didn’t follow through the day they assigned.
Incomplete Delivery!
My entire order has not been received. The two pack was ordered, and only ONE chair has been delivered.
Great deal and fast shipping
Ordered 2 chairs and bolts were missing…
Ordered 2 chairs and bolts were missing and there customer service email is a nightmare and won’t call you back to help. I thought I was ordering from an American company but the chairs were straight from china and not as big as advertised. Just be aware when ordering they ship every chair with a huge metal bar to hold everything together and I caused huge creases on your chair and headrest.
I haven’t received my whole order
The chiar i purchased was not the chair…
The chiar I purchased was not the chair I recieved. I intentionally bought the chair with voice AI, my order has that description on it. I recieved the chair a level down with no voice AI.
When I reached out to customer service they said they screwed up and offered me $50. I'm not okay with that response. I want the chair I paid for and thought I was getting.
Overall the chair is great, but not what I ordered and paid for.
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