Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Order confirmed exactly a month ago. The status on their site for the order remains as "unfulfilled" no emails, no notifications or anything. Emailed them to find out how to cancel the order since... Voir plus

Noté 1 sur 5 étoiles

Literally bought an item back in July and now it’s September and never received my product. Even when I emailed them, there’s no reply. They definitely took my money as I checked my bank account.... Voir plus

Noté 5 sur 5 étoiles

I took a chance on ordering these (Brush set) after a facebook ad made me aware of them. I have been painting minis for 20 years and in that time have bought lots of brushes only to find none match th... Voir plus

Noté 1 sur 5 étoiles

My credit card was charged over a month ago and I am still waiting for my order, which is supposed to be a Christmas gift! It's now 5 days till Christmas and I have tried repeatedly to call, email and... Voir plus

2,3

Bas

TrustScore 2.5 sur 5

88 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Order unfulfilled after a month

Order confirmed exactly a month ago. The status on their site for the order remains as "unfulfilled" no emails, no notifications or anything. Emailed them to find out how to cancel the order since I replaced the item with one from a different merchant and no reply and that's been several days too. I hate that merchants can exist online and not have any accountability for their services which is why I hope more people that experience this issue will review this store.

17 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAMMER! Never received my product

Literally bought an item back in July and now it’s September and never received my product. Even when I emailed them, there’s no reply. They definitely took my money as I checked my bank account.

I suspect this place might be overtaken by scammers. DO NOT BUY from this place! Support your local art warehouses instead.

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love it!

The delivery was so damn fast!
And the product is over my expectation!

17 mars 2023
Noté 5 sur 5 étoiles

Fantastic paint brushes

I found these brushes to be very helpful in painting 1:444 scale miniatures. One is able to take advantage of the finer points of detailing when using these fine brushes,

12 mars 2023
Noté 5 sur 5 étoiles

Brushes were a gift

Brushes were a gift and they work great. Easy to clean and painting lines or small parts of figures is a breeze

25 décembre 2022
Noté 1 sur 5 étoiles

My credit card was charged over a month…

My credit card was charged over a month ago and I am still waiting for my order, which is supposed to be a Christmas gift! It's now 5 days till Christmas and I have tried repeatedly to call, email and even facebook message these fraudsters! Going to report them to them to the Better Business Bureau as I believe they have gone out of business!

20 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Still waiting for my product

Still waiting for my product. I've had a number of excuses so far for the poor service. I may have to direct that I get my money back. I have received orders from China faster.

14 octobre 2022
Logo de Artistikartmaterials

Réponse de Artistikartmaterials

Sorry for the delay in shipping - there were operational issues that needed to be fixed as we open up to a new market (Canada). We sent a shipping number via email which will help you know the status of your order. Thank you

Noté 1 sur 5 étoiles

Terrible service.

I placed my order on September 8th, after a couple weeks with no updates I received an email saying a couple shipments were delayed. It's now been a month and my order has not shipped, nor have I received any emails about when/if its going to ship. Can't speak on the quality of the brushes I ordered. But so far I'm very disappointed

8 septembre 2022
Logo de Artistikartmaterials

Réponse de Artistikartmaterials

We're sorry for the service you received from us and know that this is something we need to improve on. Just to let you know, we will be sending out an email blast to explain what happened to our shipments for Canada and we will also send individual emails on when they can expect their orders to arrive.
As of this writing, our customs issue has been cleared and all orders are on the way to customers.

Noté 1 sur 5 étoiles

Been over month still waiting for…

Been over month still waiting for shipping notification.

7 octobre 2022
Logo de Artistikartmaterials

Réponse de Artistikartmaterials

We're sorry for the service you received from us and we know that this is something we need to improve on. Just to let you know, we will be sending out an email blast to explain what happened to our shipments for Canada and we will also send individual emails on when our customers can expect their orders to arrive.
As of this writing, our customs issue has been cleared and all orders are on the way to customers.

Noté 1 sur 5 étoiles

They charge but do not deliver...

I paid for the item on the 3rd of September and the order was never filled. I don't have the product that I ordered and I've tried a number of times to contact someone to ask that the order be canceled and that my money be refunded and no one answers my emails. I even called the phone number available to try to contact a human being and no one answers the phone. I would not suggest that anyone have anything to do with this company under any circumstances.

I got the reply from Trustpilot but there's a couple of concerns that you should know about.
1. I don't live in Canada I live in the US.
2. I already contacted PayPal for a refund because no one there had responded to emails or phone.

30 septembre 2022
Logo de Artistikartmaterials

Réponse de Artistikartmaterials

We're sorry for the service you received from us and we know that this is something we need to improve on. Just to let you know, we will be sending out an email blast to explain what happened to our shipments for Canada and we will also send individual emails on when our customers can expect their orders to arrive.
As of this writing, our customs issue has been cleared and all orders are on the way to customers.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus