ArtToFrames Avis 

615
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Surprisingly durable given some of the reviews. The frame is solid and sturdy, the corners sharp and strong. The matting was cut well, though the edging of the bezel isn't quite even. Hard to notice a... Voir plus

Noté 3 sur 5 étoiles

Ordered from here 2x now and while the frames and nice and reasonably priced, the matte has been the wrong size consistently. It comes 1/4 inch smaller on either side which makes for gaps (meaning the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was able to work directly with an Art To Frames associate to place an order for nine framed pieces for a gallery show. They ensured that every dimension and specification was correct. The pieces arr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Easy to order. Great delivery time. The matte picture frame glass was scratched, but we changed the orientation so that it didn't show. Really disappointed because it was covered with a protective... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'encadrement
  2. aussi dans
  3. Boutique d'affiches
  4. Magasin de design et de décor intérieur

Informations provenant de diverses sources externes

Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

615 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(615)

533 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Nice!

This is a great company to get frames from. The only trouble I've had is having to fight to get a new frame sent one a broken one is received. Excellent pricing and shipping times. I really like being able to put a image in the frame so I can pick the proper one.

27 août 2026
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Réponse de ArtToFrames

Adam, we’re glad you enjoy the pricing, fast shipping, and being able to preview your image in the frame before ordering. We’re sorry the replacement process has felt more difficult than it should when a frame arrives damaged. We appreciate the feedback and your continued business.

Noté 5 sur 5 étoiles

Great fast service

Great fast service. The frame fits perfectly and looks great. Very pleased with the purchase. Thank all who made it possible.

4 septembre 2026
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Réponse de ArtToFrames

We’re glad the frame fits perfectly, looks great, and arrived quickly. We’ll gladly pass along your thanks to the team who helped make it happen.

Noté 5 sur 5 étoiles

My first shipment did not go well

My first shipment did not go well, the glass was broken and the frame was damaged. When I shipped it back there gave me the option to reorder, or get a
Refund. I reorder and was happy with how fast i got it, and this time it was in good shape. The frame worked out well and now is hanging in my dining room wall

28 août 2026
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Réponse de ArtToFrames

We’re sorry the first shipment arrived with broken glass and a damaged frame, but we’re glad the reordered frame reached you quickly and in good condition. It’s great to hear everything worked out and the finished frame is now hanging in your dining room.

Noté 5 sur 5 étoiles

I've recently been ordering a…

I've recently been ordering a particular frame in different sizes. The workmanship is spot on, and I receive emails as discounts are being offered. I've had the opportunity to work with Customer Support and am very pleased with the results of my calls. In fact, when I reordered from a previous order, I was given the matching discount. Plus, my order was received within 2-4 days. This is truly quality and attention to details offered by ArtToFrames!

2 septembre 2026
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Réponse de ArtToFrames

We really appreciate your continued business and are glad the workmanship has been consistently spot on. It’s also great to hear our Customer Support team has been helpful with your orders and that the matching discount and quick delivery made the experience even better.

Noté 4 sur 5 étoiles

The frame looks wonderful with golds & oranges

The frame looks wonderful with the painting! The gold accent complements its yellows and oranges. The packaging was very thorough and nothing was damaged in shipping. My only complaint was the 12 metal darts were in the wrong place (my canvas was 1/2" deep) so I had to painstakingly remove each with plyers to not cause any damage.

4 septembre 2026
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Réponse de ArtToFrames

We’re glad the gold accent works so beautifully with the yellows and oranges in your painting and that everything arrived safely. We’re sorry the metal points weren’t positioned well for your 1/2-inch canvas and required so much extra work to remove. We appreciate you calling that detail out.

Noté 5 sur 5 étoiles

5 stars

5 stars! & I'm picky. I looked forever & especially for the price point! I ordered 16 of the same frames & no issues & even the GLASS was clean! Ok, only 1 glass had a tiny scratch, can't even tell once the frame was actually up. Admittingly, I ordered them through Walmart- here's why. I was concerned about issues & I didn't want the S&H hassle to send back (Walmart I can walk in). So. I'd definitely trust them in the future for my projects!! Really decent frame at 16 for $300ish. I'd LOVE to add photos!!

9 septembre 2026
Avis spontané
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Réponse de ArtToFrames

We’re glad all 16 frames arrived in such good shape and that you were happy with the quality and value. It’s especially nice to hear that even the glass arrived clean and ready to use. We really appreciate you giving us a try and hope we can help with your future projects.

Noté 2 sur 5 étoiles

Arrived shattered, replacement still hasn't

Ordered a frame Aug 30 for a special occasion. OnTrac delivered it Sunday, Sep 6 — you could hear the broken glass before opening the box.

Requested a replacement Sep 7. No response. Called Sep 10, then had to photograph shards of glass to prove it. Approved Sep 12, replacement promised. It's Sep 13 and nothing has shipped. The occasion passed while I waited.

Meanwhile they found time to email me "Enjoy Your New Purchase."

The packaging failed, the carrier is a known problem, and the claims process puts the burden entirely on the customer. Two stars at best.

1 septembre 2026
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Réponse de ArtToFrames

Oscar, we’re sorry the original frame arrived shattered and that the replacement process took longer than it should have. Your replacement was entered on September 9 and is currently estimated to arrive on September 17. We hope it reaches you in perfect condition and finally gives you the experience you should have had from the start.

Noté 5 sur 5 étoiles
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Réponse de ArtToFrames

Sara, we’re glad you were so pleased with both the sizing and craftsmanship. Thanks for taking the time to share your experience.

Noté 5 sur 5 étoiles

Love it

I've ordered many frames from Art to Frame, Every one is beautiful, Easy shopping, fast shipping, beautiful products.

1 septembre 2026
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Réponse de ArtToFrames

Trish, we really appreciate you continuing to choose Art To Frames. We’re glad each of your orders has been beautiful and that the easy ordering and fast shipping keep making for a good experience.

Noté 1 sur 5 étoiles

FRAME NEVER ARRIVED

FRAME NEVER ARRIVED! I reached out to the company twice and never heard anything back. I need a refund.

26 août 2026
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Réponse de ArtToFrames

Madeline, we’re sorry we didn’t respond to your original email. We located it in our spam folder today and will be issuing a replacement as soon as possible. We apologize for the missed message and appreciate the opportunity to get this corrected for you.

Noté 5 sur 5 étoiles

Good Buying Experience

Mattes arrived in excellent condition. Very pleased with my purchase.

2 septembre 2026
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Réponse de ArtToFrames

Lynn, we’re glad your mats arrived in excellent condition and that you’re pleased with your purchase. Thanks for choosing us.

Noté 5 sur 5 étoiles

I have purchased several frames for my…

I have purchased several frames for my original artwork. They are good quality, look great. and arrive quickly.

28 août 2026
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Réponse de ArtToFrames

We’re glad our frames have worked so well for your original artwork and that you’ve been happy with the quality, appearance, and quick delivery. We really appreciate your continued business.

Noté 5 sur 5 étoiles

I am never disappointed with the…

I am never disappointed with the beautiful product I receive from you. Thank you.

24 août 2026
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Réponse de ArtToFrames

Sandra, we’re so glad you continue to be happy with the pieces you receive from us. Thank you for your continued support and for sharing such kind feedback.

Noté 5 sur 5 étoiles

Very good quality as well as service

Very good quality as well as service! Thank you!

9 septembre 2026
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Réponse de ArtToFrames

We’re glad you were happy with both the quality of your order and the service you received. Thanks for sharing your experience with us.

Noté 5 sur 5 étoiles

Love ArtToFrames

This is my third time ordering a custom sized frame and matting. Every single one is perfect!
Very pleased with this company.

9 septembre 2026
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Réponse de ArtToFrames

Deb, we really appreciate you choosing us for a third custom framing project. It’s wonderful to hear that every custom-size frame and mat has turned out perfectly.

Noté 5 sur 5 étoiles

totally satisfied

Perrfect. I am so grateful how professionally you and kindly you handled this situation. Thank you

1 septembre 2026
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Réponse de ArtToFrames

We’re very glad our team was able to handle the situation professionally and kindly and leave you completely satisfied. Thank you for giving us the opportunity to help.

Noté 5 sur 5 étoiles

On time and well packaged

On time and well packaged. As promised.

25 août 2026
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Réponse de ArtToFrames

Stan, we’re glad everything arrived on time, securely packaged, and just as promised. Thanks for sharing your experience.

Noté 5 sur 5 étoiles

I had a perfect experience with Art to…

I had a perfect experience with Art to Frames. My frame arrived in excellent packing, very quickly, and the frame itself is on the highest quality and just lovely. I will definitely buy again!

1 septembre 2026
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Réponse de ArtToFrames

We’re delighted your frame arrived quickly, was carefully packaged, and impressed you with its quality. It’s wonderful to hear that you’ll be choosing us again.

Noté 5 sur 5 étoiles

Turned out beautiful

Turned out beautiful

1 septembre 2026
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Réponse de ArtToFrames

Marie, we’re glad your finished piece turned out beautifully. Thank you for sharing this with us.

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