ASAP 24/7 Plumbers Avis 

AVOID AVOID AVOID - SCAMMERS charged my vulnerable mother exorbitant rates including a 407% mark up on a tap

Scam. Charged my vulnerable mother and father in law almost 3k to fix a broken flexi-tap connector. They were desperate as the water was flooding their bathroom. They didnt bother turning off the water, just let it flow, charged them for 4 hours work and wouldn't leave until they had transferred the money. Have reported them to trading standards.

appalling service, wildly over priced and very rude
an exorbitant call out charge, misdiagnosed the problem and tried to sell us over £3000 of unnecessary work which we had fixed by a local 'proper' engineer for £200

Don't touch them with a barge pole

Had the misfortune to ring them to fix a simple bathroom toilet leak and was charged nearly £2K! Where to start? Misleading and opaque pricing (watch out for an admin fee of 20% of the final bill buried in their T&Cs!). Timewasting tactics to bump up costs (be prepared for the contractor to leave the site at least once and still attempt to charge you a £359 hourly rate). I experienced aggressive and threatening behaviour because I dared to query the bill. They illegally dumped building waste without my knowledge or consent. Like other customers have noted, the company does not provide a VAT number. I wonder what HMRC thinks about that. If you still use this company, please use your full legal rights afterwards as they will otherwise continue to get away with this appalling behaviour.

Came round for a call out and charged £76.80. Said we needed a new part which he would speak to a wholesaler about and then just never came back to us. Poor

Absolutely atrocious and keep away from them at all costs. Their prices are unacceptable, all I needed was my toilet to be fixed and they charged me absolute fortune, his work was very messy and he left a pipe hanging out and to top it off he left and didn’t turn the water back on. I called him this morning very angry and I had every right to be angry, and he audacity to shout back at me and blamed me he didn’t turn it. Their quality of plumbers is atrocious and their pricing is unacceptable for the work they do!

These guys charged me over £1500 to basically unblock a loo. DO NOT USE THIS COMPANY.

This so called company is a disgrace stay away from them. They make up prices as they go along. My house was flooding from the ceiling like a river and in a panic I called this company by mistake alongside another plumber. When I realised I cancelled before their plumber arrived they charged me a call-out fee of £100. I asked for them to be understanding because it was an honest mistake made in panic. They refused to back down and from what I see they have conned many others I paid them £700 for nothing

Don’t use this company. We were charged a high (nearly £90) call out fee and were told we’d receive a quote for some work within a couple of hours. Five days later nothing. I called several times and was each time told someone would call me back but they didn’t. It seems we have lost our money!

Work clearly finished within one hour, deliberatlely stretched out to two, admin fee outrageous. Was told callout 89.00, too stressed to read read small print, bill of £1200. DO NOT USE.

DO NOT USE THIS COMPANY, THEY ARE A SCAM AND WILL CHARGE YOU A HUGE AMOUNT WITHOUT CARRYING OUT ANY WORK.

GO TO A REPUTABLE PLUMBING COMPANY INSTEAD.

Absolute rip off. Needed a waste pipe replacing. Plumber disappeared for 3 hours. Offered to come back the next day, arrived 3 hours after he said he would, ended up getting charged nearly 2 grand. Insane. Never ever use this company.

Absolute rip off company. Water pouring from our ceiling with no stopcock in the house to switch it off I found these guys from a quick google search and rang them in a panic to get them to come and switch off the water from the mains on the street. They advised a £99 call out charge.
When the plumber arrived he was rude and in no hurry to get the water off, which was pouring into our lounge, until he’d assessed and got a quote emailed to us and agreed. The quote came through at £629 per hour or part there of. Hugely excessive but we were left with very little options given the circumstances. He started advising he might not have the part to fix the pipe (not a difficult fix in the end!) and would have to go get it and we’d be charged for the time he was away, after saying we’d just have to water switched off he miraculously found he did have the part. Took him just under an hour and we got a nice little surprise admin fee of £162 on top that was in the small print of the quote (which in our haste to get the water to stop pouring we didn’t read). Less than an hours work and a simple fix turned into over £1100. To say we feel taken advantage of is an understatement.

I would give 0 if I could. Do not use! The engineer come out quoted me £1400 including VAT to take a bath panel off and fix the a leak and put the bath panel back on! Upon leaving my property he told me he had to charge me £2400 as there was more work. At no point doing the work did he tell me it would cost more. He completely damaged my skirting board and bath panel. Received the report said recommendations- at no point did it say the job had been completed. The invoice states their labour fee was £1700?!Spoke to the manger Simon , who was awful and tried to justify their prices! No parts were used apart mastic £15. I will be taking legal action on them and reporting them to trading standards as this company should not be operating at all! They are a scam and break every consumer law going

They knew about the problem from the start, they still pretended to look for solution, which turned out not satisfactory, wasted our time and made us pay for it.

Charged a £59 call-out fee, which seemed very reasonable at first. However, for what turned out to be a simple blockage — later cleared by another plumber in around 35 minutes — this company wanted to charge over £250 per hour.

This wasn’t late at night or during the weekend either; it was early afternoon on a normal weekday. I completely understand and expect emergency rates, but anything over £150 per hour for this type of work feels excessive. In my opinion, the pricing was completely unreasonable.

their bullshit website saying "no hidden fees" is a lie. They charge £48 to show up and then charge outrage amounts for anything they touch. They charged me £210 pounds for opening a cabinet. Be careful, and try and find someone else.

Complete rip-off company.

I sincerely regret contacting and engaging with this service.

I contacted ASAP24/7 Plumbers Ltd because a member of our club reported there was no hot water. After checking the commercial boiler cupboard myself, I discovered a small leak dripping onto the boiler, apparently coming from a heating pump. This had triggered the safety fuses and cut the electricity supply to the boiler.

I called ASAP24/7 Plumbers Ltd and was told the initial call-out charge would be £150, plus any labour and materials required. I agreed.

Their engineer arrived around two hours later. After only a very brief inspection, he immediately claimed the pump was “gone” and that it was “a miracle the place hadn’t caught fire.” Almost instantly, he quoted me nearly £1,400 to repair it, or £4,300 to replace it if it couldn’t be repaired. I was shocked.

He said he would “try his best” to repair it and asked me to confirm by text message that I approved the £1,400 work. About 10 minutes later, he said another part also needed replacing and that it would cost an additional £320, again asking me to confirm by text.

Another 10 minutes later, he told me the office would email me a quote which I would also need to approve. By this point, the work was already underway and I had already twice confirmed the £1,400 and £320 charges.

Shortly afterwards I received the quote and discovered hidden within the contract an additional “admin fee” of 20% of the total cost — another £389 added on top.

So in the end, for roughly an hour’s work to stop a small leak and replace unspecified “materials,” they charged me almost £2,800.

To make matters worse, they still could not guarantee that we would actually have hot water afterwards because, according to them, they had “only fixed the leak.”

Absolute joke of a company. You’ve been warned.

Scam. Paid 500 pounds for absolutely nothing. Had to cancel to avoid a 1000 pound invoice on a minor repair that costs less than 150. Not sure the “plumber” had any idea what he was doing

Rubbish company. Rude plumber. Ridiculous exorbitant price to just drain a clogged bath. They are a SCAM. Never patronize them!