Ash & Alder Avis 50

I placed an order on June 19, 2026. I paid and the payment was processed the same day with an order confirmation number. I have attempted to track my order and the status is unchanged, Processing.
I have sent numbers messages and chats with no response. Using the email on the site, my messages will not go thru stating server failure. My tracking order number is 11561695. I am wondering if this is a scam.

i placed an oreder on 30th August with Order #AA1034 7-10 working days,after three weeks of followups, i found a replacemnt and they suggested they will cancel it as it never arrived to me, now been 4 weeks trying to get my refund with no responce to all my emails. iam trying here to see if any one will respond?!! i need my refund -itab

My order was dispatched the same day I placed it and arrived no more than 5 days later. I don't think it would be possible doing this any faster so I am happy.

I knew I had found the right place as soon as I saw the reviews. They didn't let me down. A very inspiring experience and I will definitely be ordering some more.

I like ordering from smaller, family-run stores as you always know that the service and quality is much better. They disappoint me at all, I was right again.

Amazing furniture store! Lots of good offers for fair prices, and they haven't spared on quality either. Thanks.

It was a gift-delivery and the recipient loved it! Thanks for the free wrapping and the greeting card.

Much better selection than in IKEA. The prices are similar but the quality is way better and the style fits my taste more.

The best prices for livingroom furniture! Great delivery too, the driver helped us getting our things inside and was very polite. For sure a 5-star service!

Timely deliveries and good support. The fees are great too, have been with them for a while so I know the ins and outs about how they operate and I am satisfied with it.

The materials used are by far the best ones I've tried. Soft and durable.. I have done a couple of harsh machine washes and they are still the same, this usually doesn't happen but I am happy!

Got what we needed, for a much better price than anticipated. Ash and Alder is a great source!

We got an amazing sofa through Ash & Alder. I was a bit afraid about the shipping as the item was huge but they took good care of it.

Came quickly and was well packaged... no wrinkles or anything, they really did a good job with that.

I've always been stretching my budget for these types of products as it's hard to find anything affordable if quality is what you are after. This is possibly the only place where you can get everything for relatively cheap and the shipping fees are reasonable too.

Without exaggerating, this is probably the best purchase I have made this year. Not only because of the price but the quality is way above the rest. I like Ash Alder a lot and can recommend to everyone.

Great and friendly service. We received our delivery after a week of placing our order.

My whole family gets their stuff from here. They are good in terms of quality and deliverability. We are satisfied, thanks!

They have a good reputation, so I wasn't afraid of buying. Got my order 2 weeks later, was hoping to get it within 1 week so therefore I need to deduct a point from my review.

Everything from placing my order until I finally received it, and the customer service has been fantastic together with the follow-ups. Highly recommended and I will be back.