Ashley Ann Avis 

655
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Scott from Ashley Ann, Glasgow designed our kitchen and utility room. Scott was incredible and is clearly talented. He designed the spaces perfectly to fit our needs and our budget. All the staff in t... Voir plus

Noté 5 sur 5 étoiles

I am delighted with my new kitchen from AshleyAnn Glasgow. The designer Scott Wilkie gave me as much time as I needed to make decisions about every aspect of the kitchen and came up with a design that... Voir plus

Noté 5 sur 5 étoiles

From the first visit by Bethany to measure out and design our new kitchen , we felt in safe hands. Design choices were made together and now that we sit in our beautiful kitchen we feel it is as much... Voir plus

Noté 4 sur 5 étoiles

Kirsty and Pushpa were extremely kind , helpful and patient and listened carefully to my needs and requests. My kitchen was delivered on time and when the fitter noticed a small issue with one of the... Voir plus

À propos de l'entreprise

  1. Décorateur d'intérieur
  2. Rénovateur de salle de bains
  3. Magasin de meubles de chambre à coucher
  4. Magasin de meubles
  5. Magasin de matériel de cuisine

Écrit par l'entreprise

Ashley Ann is a family owned and run business which has been successfully operating for over 30 years. Based in Wick in the far north of Scotland, we’ve always focused on combining superb design and high quality manufacturing, with outstanding levels of customer service for our kitchen, bedroom and bathrooms offer. We have showrooms right across Scotland, with our expansion into England including the acquisition of the long-established English Interiors business in Leak, Staffordshire.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

655 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,6

Tous les avis

(655)

56 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Woodside Cottage

Gemma was both helpful and her advice was great. although the order was not complete on delivery, it was quickly put right.

9 décembre 2025
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Réponse de Ashley Ann

Hi Phillip we're glad Gemma was so helpful and the error with your order was put right quickly. Thanks for taking the time to leave a great review.

Noté 5 sur 5 étoiles

Fantastic service

It was lovely to work with Heidi from the North Berwick branch, the whole process was so easy from choosing items to design. Heidi was very experienced and passionate about her job. We were kept up to date about everything and any questions were answered/solved very quickly. Lance and his team were great to work with. Lance checked with us every step of the way so that our bathroom was exactly how we wanted it. We are very impressed with the quality of workmanship and the finished room is fantastic. Would definitely use this company again and recommend highly.

29 novembre 2025
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Réponse de Ashley Ann

Thank you so much for your wonderful review! We're delighted to hear that Heidi made the process so easy and enjoyable, and that Lance and his team brought your vision to life with such care and craftsmanship. Enjoy your fantastic new bathroom — and thank you for recommending us!

Noté 1 sur 5 étoiles

Poor service and communication (but great installers)

Firstly, I want to say how happy I am with the workmanship from LGR Joinery, they were professional throughout, but my overall experience with Ashley Ann was very poor. Communication was inconsistent and at times unclear, misleading and often rude and standoffish. There was no final walkthrough once the work was completed. A fundamental design error caused delays and has left certain appliances/units not fitting correctly. This all resulted in avoidable stress, repeated rescheduling and a thoroughly poor experience. I would not use Ashley Ann again, nor would I recommend them to anyone.

25 novembre 2025
Avis spontané
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Réponse de Ashley Ann

Thank you for taking the time to share your feedback, and we are genuinely sorry to hear that your experience did not meet the standard we aim to deliver.

Firstly, we’d like to apologise for any interaction that may have come across as rude or unclear. This was never the intention — the aim throughout was to provide clarity around the installation of the additional units you requested, which were supplied on a supply-only basis due to the extra trade work you wished to carry out independently.

A final walk-through was completed following your main kitchen installation on 17th February, with a further visit on 19th May relating to the additional units.

We fully acknowledge the measurement error relating to the corner unit, and we recognise the inconvenience this caused. We are reviewing this internally to ensure the same issue cannot occur again.
While we are pleased to hear that you found the workmanship from LGR Joinery to be of a high standard, we are sorry that the overall process caused you stress. Your feedback is important, and we will use it to continue improving our communication and coordination.

Noté 5 sur 5 étoiles

Really good product and great…

Really good product and great communication with our installer, which made the whole process really easy. Thanks to Ursula for being so helpful.

24 novembre 2025
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Réponse de Ashley Ann

Thank you for taking the time to leave a great review. We love to hear when the process goes smoothly. Enjoy

Noté 4 sur 5 étoiles

Overall satisfied

Had a few issues that took a bit of time to resolve but overall we are satisfied. In the end Ashley Ann addressed our issues to the best of their ability. Their customer service was quick to respond to my previous review and all involved were cordial throughout the process. My advice to others - be patient as they get really busy and their contractors seem to be in high demand. Also, follow up on issues despite the timeline. They are true to their word and won’t forget about you.

7 novembre 2025
Avis spontané
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Réponse de Ashley Ann

Your patience and trust mean the world to us. We are delighted that the wait was worth it and that you are satisfied with the outcome. Please don't hesitate to get in touch if we can be of further assistance.

Noté 5 sur 5 étoiles

Love, love, love my new kitchen

This is the second kitchen we have bought from Ashley Ann ( previously English interiors, LeekBrook) Nothing wrong with the first kitchen; we moved house and looked at other kitchen suppliers and they just didn’t measure up to the quality and choice.
Emma could not have been more helpful, I’m not easy to please and changed my mind over colour and accessories numerous times, but Emma was so patient and understanding and Shaun fitted it so expertly and efficiently. Now we have a beautiful kitchen exactly how we wanted it. I wouldn’t hesitate to recommend Ashley Ann 5*

4 novembre 2025
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Réponse de Ashley Ann

Hi, thank you for taking the time to leave such a great review. We're so pleased to hear that you're a returning customer there is no bigger compliment to our Leek showroom. Enjoy your new kitchen.

Noté 5 sur 5 étoiles

New shower room

Outstanding from start to finish.
Heidi Denholm from the North Berwick branch was our designer. She understood our need for change due to my husband's mobility issues. She had the perfect design ready in a couple of days and arranged for us to come in and see it. We were blown away! She helped guide us with suggestions and listened to what we wanted and what would work well.
Lance was our fitter and he was tremendous, such a hard worker. He checked in with me as the project progressed to ensure I was happy and asked me where I'd like mirrors etc to go. He's a diamond.
Sadly, my husband passed away during the installation and everyone at Ashley Ann couldn't have been more supportive, compassionate and understanding.
5 star people delivering a 5 star service, going above and beyond expectations during a difficult time.
Can't recommend highly enough.
Thank you all. I love my new shower room.

24 octobre 2025
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Réponse de Ashley Ann

Jules, thank you so much for sharing such a heartfelt review. We are deeply sorry for your loss and truly touched by your kind words. It means a great deal to know that Heidi, Lance, and the North Berwick team were able to support you with care, understanding, and professionalism during such a difficult time. Your appreciation is felt by all of us, and we’re so glad you love your new shower room.

With our warmest wishes and sincere thanks,

Noté 5 sur 5 étoiles

Ordering was easy

Ordering was easy , staff very helpful. Order was delivered on time and assembled with fuss or mess.

21 octobre 2025
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Réponse de Ashley Ann

Glad to hear that you are happy with our service. thank you for taking the time to leave a review.

Noté 5 sur 5 étoiles

5 Star Company & Quality.

from the start journey has been smooth, kept updated, any questions answered timeously. nothing was an issue, as for the Quality it is fantastic. we picked the Nobilia range & have been blown away with the fixtures & fitting. thanks again to Team Ashley Ann. 1st Class!!!. Thank you

21 octobre 2025
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Réponse de Ashley Ann

Thank you so much for your fantastic review! We’re thrilled you love your new kitchen and that the whole process was smooth from start to finish. Enjoy your beautiful new space!

Noté 5 sur 5 étoiles

Wonderful experience

Jill was wonderful from start to finish … I asked her to waow me in her design and she exceeded my expectation .
Ross then fitted our kitchen and his attention to detail was off the scale … could not recommend Ashley Ann highly enough

26 septembre 2025
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Réponse de Ashley Ann

Thank you for your amazing review! We're so pleased Jill’s design exceeded your expectations and Ross delivered such a flawless finish. Enjoy your beautiful new kitchen!

Noté 5 sur 5 étoiles

I love it!

Ashley Ann Edinburgh designed my kitchen and I love it! Maria included everything I asked for and offered advice, so together we have produced a brilliant kitchen. I have always wanted an island and, guess what, I now have one!
My last kitchen was grey with stainless steel fittings, so this time, I opted for Sand units and it looks beautiful - clean and crisp.
Maria worked hard to make my kitchen perfect for me, ensuring that the floor tiles were in keeping and the work tops co-ordinated. Thank you.
Janet

16 septembre 2025
Avis spontané
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Réponse de Ashley Ann

Thank you for your fantastic review! We're delighted Maria helped bring your dream kitchen to life. Enjoy every moment in your stunning new space!

Noté 5 sur 5 étoiles

Ashley Ann Stirling Scotland. Bathroom design and installation

Ashley Ann Stirling Scotland designed and oversaw the installation of my bathroom with the aim of making it future proof for my growing sight and mobility needs. It was not an easy job for them. The room is small and based in an old stone house. I am so pleased with the result. Carrie Ann Walsh designed a modern and appropriate shower enclosure I love, and Steve Snedden Joinery expertly overcame multiple insulation difficulties such as repositioning the toilet. I have one small niggle. Ashley Ann tends to concentrate on kitchens in their official documentation such as guarantees and company policies. Bathrooms appear to take a secondary role and take up little space in their showrooms, which is a pity.

29 août 2025
Avis spontané
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Réponse de Ashley Ann

Thank you for your wonderful review! We're thrilled Tammy and the Stirling team made your full refurbishment stress-free, and it's great to hear Paul Harris and his team went above and beyond. Enjoy your beautifully finished flat!

Noté 5 sur 5 étoiles

Highly rercommended

Thank you to Ashley Ann at Stirling, especially Tammy, for a stress-free refurbishment of my entire flat, bathroom, kitchen, bedroom, and living room. Everything went smoothly and the finished flat and units look great. Highly recommended. And thanks also to the Paul Harris team of joiners, plumbers, electicians, and decorators who frequently went above and beyond to accommodate my requests.

15 septembre 2025
Avis spontané
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Réponse de Ashley Ann

Hi John

Thank you for your wonderful review! We're thrilled Tammy and the Stirling team made your full refurbishment stress-free, and it's great to hear Paul Harris and his team went above and beyond. Enjoy your beautifully finished flat!

Noté 5 sur 5 étoiles

New Kitchen

We are delighted with the quality of our Kitchen.Bethany from Aberdeen store who we dealt with was very good , took time to go over things with us , offered ideas / solutions and was very responsive.
We are very happy with our kitchen and service from all at Ashley Ann including their fitters.

11 mai 2025
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Réponse de Ashley Ann

Hi Gary

Thank you for your lovely review! We're delighted Bethany and the team in Aberdeen provided such great support and ideas, and that you're so happy with your new kitchen.

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. Lovely kitchen and design. No complaints.

9 septembre 2025
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Réponse de Ashley Ann

Hi Tiffany, we're delighted to hear that you are happy with your kitchen. We hope you enjoy it for many years to come.

Noté 4 sur 5 étoiles

My bathroom experience.

The quality of the bathroom components is first class. Help in suggesting layout, tiles and best use of space was very good. LGR workmen were excellent. Any problems were quickly and efficiently dealt with.

25 août 2025
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Réponse de Ashley Ann

Thank you for your kind review Hilary! We're delighted you’re pleased with the quality of your bathroom and the support with design and layout. Great to hear the LGR team looked after everything so efficiently.

Noté 5 sur 5 étoiles

So pleased we returned to Ashley Ann Leek

Second time using Ashley Ann, first time for a kitchen 8 years ago which still looks as new, this time for our bathroom. It’s only a small bathroom but Allyson designed us new layout and the installation was carried out with care with a professional finish. Just what we wanted. Really pleased we went with Ashley Ann in Leek again. The whole set up friendly yet professional and fantastic results.

23 août 2025
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Réponse de Ashley Ann

Thank you for your wonderful review! We're so pleased you chose us again after your kitchen, and delighted Allyson and the team in Leek delivered exactly what you wanted for your bathroom. Enjoy your beautiful new space!

Noté 1 sur 5 étoiles

Terrible dry fit service

Great kitchen,terrible dry fit service .
Repeated visits to fit ,parts missing each visit , appointments cancelled repeatedly.
Still not complete 2 months after the initial visit. I would not recommend their fitting service

12 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Would definitely recommend

From early design discussions through to install, Ashley Anne more than met all of our aspirations for our new kitchen. Tammy (Stirling branch), in particular was fantastic throughout the whole process developing a design that really works for us and providing the necessary guidance, support and co-ordination as the project progressed. Nothing was too much trouble and any issues arising (minimal) were dealt with professionally and courteously without delay. Similarly, the build team, led by Steven, were meticulous in every area of their work and it was a pleasure to have them in our home. In our experience, it's rare these days to find the level of service provided to our project by Ashley Anne where you really are treated as a valued customer. Without doubt, the whole experience was made a pleasurable one given the attention to detail provided by Tammy and by Steven during the fit. We would have absolutely no hesitation in recommending Ashley Anne to anyone considering a similar project.

8 août 2025
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Réponse de Ashley Ann

Thank you so much for your wonderful review. We’re delighted to hear that Tammy, Steven, and the team made your kitchen project such a positive experience. Your kind words mean a lot to us, and we’re thrilled you’re so happy with the end result. Enjoy your new kitchen!

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