Ashridge Nurseries Avis 300

Told delivery delayed 6 weeks, day after they took full payment
After some emails have got most of order being delivered next week.
The "help and support line" advertised on website is a recorded message

Really healthy plants.
Delivered on time as advertised.
(not all plant/tree providers are as
Scrupulous!)

Thank you Ashridge.

I was really impressed by Ashridge Nursery. I bought a tree mail order from them in the spring which arrived in really good condition and was a beautiful shape. There were detailed instructions about planting and care , which I followed. Sadly it got fire blight (not the fault of the nursery ) but they immediately agreed to reimburse me ( by credit or refund ). Customer service is so important, especially when you are buying mail order. I would not hesitate buying from Ashridge again - their products are excellent and they really seem to care about their customers.

A first class service and a 5 star rating for the quality of the canes, which held plenty of roots. I eagerly look forward to the first sampling of the fruit itself. I would certainly recommend the nursery to any fellow gardener, and will have no hesitation to make further purchases, in the future

The raspberry canes ordered were of excellent quality, they arrived really well packed, I am delighted with them. In addition, website is very user friendly with very helpful information. The ordering was quick, the confirmation of order and clarity of information was excellent.

Superb customer support after Yodel lost plants. No hanging about on phone just email their support line and prompt response. No fuss and replacements packed, dispatched and arrived safely within 48hrs

Great service, thank you 😊
My crimson Glory Vine arrived safely and promptly.All nestled into its new home now and looking forward to seeing it come to seeing it wake up again in the Spring 🌱

I have purchased many roses from Ashridge over several years, and the quality of the plants have been very good. Recently I have placed an orders for for almost 30 roses, which Ashridge had no problem accepting. BUT since placing the order, I have attempted to contact the company regarding the order, by email on 6 occasions, and by telephone 10 times, not on one single occasions have I received an answer or reply. The product is good, the administration is appalling. James Ackland

Just planted in containers the hyacinths I ordered.They are the best quality bulbs I have ever purchased in that they were large,unblemished and excellent quality.Will certainly use this company again

We ordered a fig tree online through Ashridgetrees once the order had been confirmed we received a comprehensive information guide of how to look after our fig tree on arrival and how to prune it which was very helpful. We contacted their help line to ask for a little bit of information regarding the best compost to use within the hour it our query was answered. The tree arrived in 4 days that's including the Sat & Sun it was in excellent condition and we are very happy. I wish all online transactions were as good as Ashridgetrees were we would most certainly buy from them again. So many thanks once again and hoping to enjoy a nice crop of figs in the future 10/10

I had the best imaginable experience with this company. They listened to what I needed (or thought I needed) showed me their extensive stock of beautiful, healthy plants, advised me and worked with me to get the absolute best result. They weren't in the least bit pushy, simply knowledgable and friendly and I left feeling like I had gotten expert advice, the best plants possible and a really, really good deal.

We've bought a few things from Ashridge over the years. Two years ago we bought 5 dahlias, one of which is a totally different variety to any we ordered. I know I should have written to the company when I noticed it, but by the time you've waited for your tubers to grow leaves planted them in the garden and then waited until they've flowered, it's sometimes hard in the middle of a busy life to remember exactly what you ordered. I have to say that when this particular dahlia flowered, I thought I must have had a mental aberration because i'd never in a pink fit choose the dahlia I now have in my garden, and about which I feel guilty every time I look at it with horror. And this Summer we had several lavender plants delivered from Ashridge. They looked yellow and sickly when they arrived, and we put this down to a lack of natural light. But months later they are still sickly, despite attention, watering, and nutrients. So all in all, not very impressed and I think we'll avoid Ashridge in future.

I bought the dorothy perkins roses(3) a while ago and waited until they were well and truly established, They are wonderful loads and loads of flowers. Cannot fault Ashridge for waiting patiently for a revue.

Ashridge supplied excellent plants. When one was unsatisfactory they sent a replacement without question.and it is growing well. They also provide useful monthly advice and tips on their website
Their communication is very good and I would have no hesitation in ordering from Ashridge in future.

Although technically by the time I realised my copper beech tree had died and it was outside the guarantee period Ashridge Nursery agreed to replace it because I had no way of knowing it was dead until it failed to show signs of life in the spring of 2023.
The replacement tree is growing well and full of life.

Three years on and we have watched the majority of the trees and shrubs bought from Ashridge die despite our caring for them and giving them all a good start. We put a couple of hundred hornbeam from another nursery and these have all done well. We chose native trees suited to our location in Lincolnshire.
We had unresponsive communication from this outfit and had to chase our order. When they eventually arrived as bare root stock, we could see evidence of fungal attack on the roots already. Nevertheless as we had bought several hundred pounds worth of stock and time was of the essence in terms of autum planting, we trusted in the reviews, reputation and longevity of the firm. We would never buy from Ashridge again and have since used a local firm where we can view the stock. If you are buying a few roses, I'm sure they are OK but don't plan a major landscaping project without visiting the nursery.
Please note after having had to chase up our order several times, we wouldn't put any faith in follow up promises subsequent to this review. Hopeless lack of customer service.

I bought some bare root roses. They were described as fragrant. I am absolutely delighted with them. They are a peach colour and smell divine. They are really flourishing.

Super quality plants. The bare root hedge trees all had strong roots and all took quickly. I also bought bare root roses which were also big and strong. Customer service has been extremely helpful too!

Excellent Company to deal with. Communication 5 star. Bought two bare-roots roses last year, arrived late autumn with well grown root systems. Have produced exception bushes and beautiful large blooms in this year, their first season.

We ordered a Little Sunset rose as a gift for our daughter. She had seen ours and really wanted one. We couldn’t find one anywhere but finally found that Ashridge Nurseries had it. We ordered it in the 18th June and it arrived on the 21st. It was incredibly well packaged and is the most gorgeous, healthy rose with loads of blooms to come. Absolutely delighted with the service 😊