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Noté 2 sur 5 étoiles

First time ordering & I ordered quite a few items, 170 worth. Most fit and looked new with tags except one item. No tag & it’s sizing is off. Tried to return but shipping cost is too high. Most other... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Loved the trendy clothing options. Never experienced an issue with not receiving an item or receiving the incorrect item. Drawback: you have to pay to ship returns, which is costly. I stopped s... Voir plus

Noté 1 sur 5 étoiles

I ordered a pant set online: Tropical Crop Top with matching pants. The item I received is NOT the same color as what is pictured on the website. I also used the size chart and ordered a size 3X, what... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

They are a real company but they have outdated customer service policies. The price was cheaper not even a full 24 hours later, but they wouldn’t adjust it. They require you to cancel and reorder and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Informations provenant de diverses sources externes

The Latest Trends in Women Clothing, Online Men Clothing and Online Plus Size Women Clothing. Huge Selection of Fashionable Styles Perfect for Daily Look


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

182 avis

5 étoiles
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1 étoile

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(182)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Big big scammers.

Big big scammers.I ordered a sol de Janeiro set for my daughter Christmas 2024 and it never arrived.They kept saying it was delivered but it wasn't.They said I signed for it and I asked them to send me proof of my signature but they couldn't as I didn't even sign for anything. I asked for a refund numerous of times and they said with alot of bargaining they would refund me $25 but the set I ordered was €40 but I said sure better than nothing. Well I am still waiting on the refund,it's now April 2025 and they keep saying the refund was issued etc but still nothing on my side.They said at one stage that there must be an issue with my bank that I am not receiving it.They are a joke,never order anything off this website.Someone is obviously cleaning up with people's hard earned money. Very angry

2 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I ordered item never received they sent…

I ordered item never received they sent me a tracking info that never moved locations and then said it was delivered no response about refunding my money it's been almost 2 months they said they delivered item not true I was home all day and have cameras in front yard that also cover my neighbors this company is a scam none of there phones work so u can never talk to anyone

24 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I placed an order with Asoph on January…

I placed an order with Asoph on January 1,2025. After inquiring where my order was days and days later, they gave me a tracking number and asked that I be patient. In tracking my order, it seemed to start in China and once in the US, it was going everywhere. It finally said it was delivered to Plymouth period, no address. I have no clue where Plymouth even is. I kept contacting them and never got an answer as to where my package went. 17track was noted as the shipper. It's a scam! On February 9th my credit card was fraudulently used 3 times in one day. I suggest NEVER ordering from the company. I've learned my lesson.

1 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER on that fake website

DO NOT ORDER on that fake website. I ordered one month plus ago.
Still waiting on that order.
First it come from China, so it takes like 20 days based on their tracking number.
I contacted them, no answer.
Another Scam!!
DO NOT ORDER, you been warned.

5 février 2025
Avis spontané
Noté 3 sur 5 étoiles

Loved the trendy clothing options

Loved the trendy clothing options. Never experienced an issue with not receiving an item or receiving the incorrect item.

Drawback: you have to pay to ship returns, which is costly.

I stopped shopping Asoph, as mysteriously I would end up with fraudulent charges on whatever credit card I used after placing an order. No issues with fraud charges after I stopped shopping with them.

1 décembre 2023
Avis spontané
Noté 3 sur 5 étoiles

I ❤️ all my shirts

I ❤️ all my shirts, & 3 dresses, that I bought off here. I dnt like there Long dresses &pants, colored jeans, there are to long there are not made 4 short people.However the last order I bought 2 summer dresses,1 long, 1 long skirt, I long summer dress & pants there were 2 long, I'm am short 5"1, All ASOPH long dresses, Dress Pants, Colored Jeans, Long shirts are not made 4 short ppl. All there jump Suites are 4 tall women. I will only order there shirts, & short dresses, I have sent a lot of stuff back, They do not pay 4 shipping back @ all. You have to pay 4 shipping. The shirts, Jumpsuit, short dresses, that I bought are very good quality, other than that I'm very satisfied with all my stuff!!!!!!

18 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Asoph is one of my favorite store

Asoph is one of my favorite store! They always carry trendy and cute styles for plus size women.
I recently got a tulle crop top from Asoph and I got so many compliments from friends. It was a def a statement piece.
I would recommend Asoph for all my plus size gals!

3 mai 2023
Avis spontané
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Réponse de Asoph

Hello Jenny,

Thank you for your positive feedback! It makes us very happy knowing that you received many compliments. We are happy that you loved your items and we hope to see you soon again!

Noté 1 sur 5 étoiles

Wrong Color and Wrong Size

I ordered a pant set online: Tropical Crop Top with matching pants. The item I received is NOT the same color as what is pictured on the website. I also used the size chart and ordered a size 3X, what I received is equivalent to a size 14/16 US. The item is a Final Sale item, so I cannot even exchange it. Do Not order from this website, you are essentially handing money to a company that is shipping out substandard garments, probably made in a sweat shop by people who are being paid pennies on the dollar.

24 mars 2023
Avis spontané
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Réponse de Asoph

Hello Jerlena,

We are so sorry to hear that you were not satisfied with the items you received. Regardless if your item is final sale, we have ways of helping you resolve your matter. We are available Monday-Friday from 8:30am-5:30pm via chat, email, and phone. Feel free to reach out to us with any questions or concerns. We are here to help.

Noté 5 sur 5 étoiles

I’ve ordered before loved my…

I’ve ordered before loved my items..Well I placed another order to change a size before the items was shipped…I was thinking it’s gonna ship before they see my email wrong they said no worries they will manual change the size and send me updated ship date…

10 mars 2023
Avis spontané
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Réponse de Asoph

Hello Trina,

Thank you for your 5 stars! We are so happy to hear that you loved your items. Our job is to help with any issues you may have so this makes us very happy. We are glad everything worked out for you. Hope to see you soon!

Noté 1 sur 5 étoiles

14 dollars to return 2 items back…

14 dollars to return 2 items back from NJ to CA..never again!

11 octobre 2022
Avis spontané
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Réponse de Asoph

Hello Michou,
Thank you for your review. We are sorry that you were being charged that amount to make a return. Most our customers have a preference of carrier when it comes to returning their items. Depending on the location and weight. Feel free to reach out to us. We are here to help Monday-Friday from 8:30am-5:30pm PST.

Noté 1 sur 5 étoiles

I placed an order and had to return the…

I placed an order and had to return the items. Wish I would have seen the previous post about the return shipping cost and the unable to contact. I sent the item back and have not heard or received an email. Very frustrating. The clothing was nice it just did not fit.

1 juin 2022
Avis spontané
Logo de Asoph

Réponse de Asoph

Hello Ashley,

We are sorry to hear about your experience regarding the return process. We also apologize that you were not able to get a hold of us. Our members are available Monday-Friday from 8:30am-5:30pm PST. Please make sure to email support@asoph.com or contact us at 323)-302-9946.
We would gladly assist you with any questions or concerns.

Noté 3 sur 5 étoiles

Returns$$$

They have some really cute stuff and and I like it,my only drawback was I got something that was too big and when I returned it it cost me Almost $18 in shipping costs Which is about half of what I've actually paid for the item, so even though I like them, I don't think I will order from them again. I do about 99.9% of my shopping online and this is very expensive for a return so I think I'll just stick with shein And everyone else who provides return Shipping free or at a reasonable cost.

16 avril 2022
Avis spontané
Logo de Asoph

Réponse de Asoph

Hello Gail,

Thank you for the 3 stars. We appreciate your honest review regarding our merchandise and return policy. It makes us happy to know that you you like the items. We bring out many styles on a daily. However we understand that your experience with your return wasn't as pleasant. We hope you can give us another chance.

Noté 1 sur 5 étoiles

I placed an order and have been unable…

I placed an order and have been unable to reach customer service. Every time I call, I have to leave a message. I have not received my order nor have I received any emails updating the status of my order. I am very disappointed with the customer service of a supposedly US based company

18 novembre 2021
Avis spontané
Logo de Asoph

Réponse de Asoph

Hello Lisa,
We are sorry to hear that you haven't been able to get a hold of us. Our office hours are from 8:30am-5:30pm PST. Our phone numbers are 1-800-935-6190 and 1-323-302-9946. You can also reach us via email to Support@asoph.com. Please reach out to us so that we can help you.

Noté 3 sur 5 étoiles

Cute Items but shop around for comparable prices on certain items

I recently just started ordering from Asoph.com because I saw a few cute dresses via a YOUTUBE influencer. I am 5”11”, thick and curvy and my size is an XL. So far I have ordered 3 dresses in my exact size and all 3 fit me perfectly with enough stretch to compliment my curves. I recently ordered 4 more items: 2 dresses, 1 cami jumpsuit and a very sexy jean jacket and I can’t wait to try on my order. The quality of the material is fair and I thought the prices were affordable but I literally just read another review that the same items are found on another website for a lot cheaper. I did my research on the other “website” and quickly realized that Aspoh is definitely making their profit margins. I definitely will be shopping around but this will definitely be my last order to this company.

28 septembre 2021
Avis spontané
Logo de Asoph

Réponse de Asoph

Hello Trisha,
Thank you for your review. We appreciate your feedback on our clothes and prices. Every website has similar styles at a different price. We do our best to offer great sales on a daily. Feel welcome to visit our website at any time for future sales and holiday deals!

Noté 4 sur 5 étoiles

I have been ordering from this company…

I have been ordering from this company for over a year I love the clothes very good quality however I’m very disappointed two items that I paid for I found on wholesale7 WHAT”? The orange dress which cost me 68 was sold for $17 on wholesale7 and the skirts set that I paid $48 was sold for )$16 so I went back to whole sale and found a lot of the clothes from this company is way cheaper on wholesale7 this company needs to come down on their prices I suggest before you purchase anything first check and see if it’s on wholesale7 I’m so mad it really makes me feel that I got ripped off

19 septembre 2021
Avis spontané
Logo de Asoph

Réponse de Asoph

Hello Dd,

We appreciate your honest feedback. We are sorry that you were dissatisfied with our prices. You will find a lot of similar styles with different prices in every company. We hope you can give us a chance and check out our sale items.

Noté 1 sur 5 étoiles

Am not for sure what the problem is…

Am not for sure what the problem is with theses clothes. The quality is very poor. When it was GS loves me I have no problem. I have had to return my last 2 orders. I will not be ordering again period this is very disappointing

14 septembre 2021
Avis spontané
Logo de Asoph

Réponse de Asoph

Hello,
Thank you for your feedback. We are sorry to hear that you were not satisfied with the quality of the items you purchased. The quality depends on fabric and material as well. We include the fabric/material description on every style to see what item best suits you. We hope you can give us another chance and try our many different styles.

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