assetzcapital.co.uk Avis 

Prolonging the torture of getting our money back as investors - holding on to our money and no doubt they get good interest on this and the FCA do nothing to investigate. Awful company that has no ethics it seems. Don't think we will ever get our money back.

Tried getting development finance from Assetz Capital. Absolute waste of time.

Spent months going back and forth. Kept getting asked for the same documents over and over, then silence for weeks, then another email asking for something else they’d already had. No clear answers, no timelines that meant anything, just endless faffing about while my deal was sitting there waiting.

Customer service was a joke. Emails ignored for days, phone calls not answered, and when you finally got hold of someone they either didn’t know what was going on or just kicked it down the road again. Felt like no one was actually accountable.

By the time they eventually came back with a request for yet more documentation, the opportunity had already moved on.

Completely unprofessional. If you’re a developer looking for funding that actually happens in a reasonable timeframe, look elsewhere.

AssetzCapital will just mess you around.

My last review was Aug 2025.

Since then I have only managed to withdraw £5.38 as the ‘money grabbers’ at Assetz Capital are using the closure of the retail business as a ‘tool’ for not paying individual investors back!

It has been a number of years since they so-called closed their retail offering for small investors, but they will not repay them.

I only have £250 invested (thank god) but at £5.38 per year, my money may be returned in 47 years. So I will be 113 years old!

The sum above shows you how this money-obsessed company works..pitiful.

What would be appreciated would be a response to this review - and - my £250 back. Then, as a pensioner, I could enjoy a nice meal!

I completely understand why so many people are frustrated with Assetz and their appalling track record in dealing with loans that fall into default. My husband and I went through the same ordeal when a development we had invested in collapsed.

By coincidence, my daughter‑in‑law knew one of the developers involved. He told her that Assetz chased them for years over the defaulted loan. In the end, one director paid only a tiny fraction of what was owed, and the other simply ignored Assetz’s demands altogether. Assetz’s pursuit eventually fizzled out, and the developers walked away having paid almost nothing, while investors like us were left carrying the losses.

This is exactly the problem: Assetz let borrowers off the hook, and the financial damage lands squarely on ordinary investors. They should be ashamed of how poorly they pursue borrowers in default. It’s no surprise their reputation is now in tatters.

Despicable bunch of grifters wonder if they wet to the same school as Trump!

I did not read the reviews before i was in touch with Assetzcapital about refinancing some property in Birmingham. After some very positive phone calls and emails they went completely quiet and i've not heard anything from them since. The best i can say is 'waste of time'

Another 3 years pass and still none of my remaining money has been returned,This retail customer wind down is a big scam only started to extract as much money out of investors as possible

Would be Zero stars if available...a truly awful experience. Used to pay OK interest rates on easy-access accounts but that all got locked up for years from 2020. Then they magically changed the accounts to 'locked to the end of the loan', lots of extra charges even to withdraw the abysmal returns. The loans are shown upas badly selected and badly managed, mostly in default or lost. Now Azzetz are charging £35 for ISA transfers out - even though they have closed their retail platform. why institutional investors are still involved I have no idea, maybe they have better lawyers?

Tracked back in the previous TrustPilot comments for Assetz. There's a positive comment in Nov 2022. Nothing positive since then. Someone offers as much as a 2* review, everything else since then is 1*. This should tell you something. Withdrawing money even from the so-called **Quick Access** account is on the drip feed. When you attempt to withdraw funds, you're offered 2 buttons, Cancel, or Request Withdrawal. Unfortunately Request Withdrawal is dead. Poor way to treat retail investors. Avoid this company if you're thinking of investing with them

Users have been waiting for years to get their funds back and now they are slammed with a 35 pounds transfer out fee. This is not acceptable.

Like many other people, I was a small retail investor - not an institutional ‘big cat’ like they only deal with now! They do not deal with small investors anymore.

Assetz Capital used Covid as a mechanism for not releasing money back to small investors and 4 years on they continue this practice.

Assetz Capital now only release very small amounts of money back to small investors. They also charge them to take money out.

I am lucky. I only have £243 still invested. But to add scale to this experience, they have only allowed me to take out £3.50 in the past 18 months.

It will now take a further 1250 months - or 105 years for me to get my money back (and that is without an interest).

I am 65. So on my 170th birthday I will have my £243 back.

It would appear that there are many other small investors who are having the same experience.

I have asked Assetz Capital on several occasions to reply and return my money. But to date I have not had a response.

So why don’t the ‘so-called’ financial regulators and ombudsman do something to stop this blatant abuse? Probably because they are in the grips of companies like Assetz Capital. But something needs to be done to stop this clear abuse of the financial system.

Perhaps Stuart Law, Assetz Capital CEO could let all small retail investors, why his company refuses to return their hard earned money….

MY 3RD REVIEW - AND NOTHING HAS CHANGED IN 18 MONTHS!

Shockingly bad treatment of lenders. At the rate they drip-feed MY money back to me I reckon it's going to take another two or three years to pay it down - always assuming they still exist by then.
They owe me £ tens of thousands in IFISA investments and have the bare cheek to charge £35 each time I want to take out the small sums they graciously allow me to have.
God only knows how much I'll have lost when the ship finally sinks. At least they paid decent returns at first but this debacle more than cancels out any earnings.
A terrible outfit.

Appalling way to treat investors. AVOID ANYTHING TO DO WITH ASSETZ. Offer immediate access and a lower return, then arbitrarily say FO we might pay you something many years later

The spivs and sharks have transitioned over to institutional investors leaving the retail investors high and dry with their money locked in (often in bad loans). After three years, I still have money there while the head spivs have moved away from their P2P past.

Relatively small amount I will never see I guess. Gained overall fortunately got most out as p2p started to fail. Main loss Wellesley segued artfully out of their obligations while remaining in business. Never put money other than FSC guaranteed again

Utterly despicable the way Assetz Capital treat investors.

They put company into run off and lock money away for years without warning. Funds that were in an access account may or may not ever be seen again.

They don't answer the phone. Refer you to live chat that doesn't exist.

I am left with tens of thousands of pounds trapped in Assetz Capital. I am having to borrow from friends and my house purchase is in jeopardy.

How the Financial Ombudsman can allow such treatment is beyond me.

Huge number of defaulted loans starting to appear confirms terrible underwriting and mis selling as low to medium risk loans.

Please someone deal with this unscrupulous company.

As for any institutional investors or borrowers looking to partner with the 'new' Assetz Capital, you would be off your rocker to do so! Thousands of people have suffered at their hands, and you, too, will pay the price if you decide to do business with these useless, self-serving individuals at Assetz Capital.

I have previously reviewed AC and given a high score. When interest rates were low, AC offered very high rates. I was happy when the money was coming in.
All that changed with COVID. Suddenly the company was in difficulty. I do understand that it had to close its books and slowly release the money to investors but I am annoyed with the way they treated me. I asked to withdraw my funds at a time when there were no restrictions in place and they failed to act on my instructions. I don't know if that was deliberate. I have no proof but suspect they flouted their own rules. They then decided to freeze people's money and I lost out.
I'm also unhappy with the changes in how we obtain our money. Getting charged a fee of £1 to access the pitiful drip feed of our monthly returns is a joke.
On the plus side, I am still earning interest. However the recent trend in consulting investors on how to deal with bad debtors and people in arrears highlights how many risks this company took with investor's money. I don't think I will ever trust P2P investment companies again.

High number of bad loans, which were had no backing/security. And what money they haven't written off and still hold they refuse to release.

Shocking company. From the start it was shady on investments and defaults and in particular how to withdraw funds. Seems likely a scam to pay high directors fees then wind up for individual investors. Should be investigated by Financial Ombudsman for criminal fraud or negligence. Stay away from these people no matter what company they get involved with.

Really letdown investors by closing the access accounts and obviously allowing too many default loans. Clearly, they have broken their Promises. When I invested it was clear there was a contingency fund, which has now disappeared. They also impossible to contact on the phone very shockingly poor treatment of investors.