I am extremely pleased with both Assure insurance and my life insurabce policy. From the very beginning the team were committed to helping me find the best policy to cover my needs. Both Zeb and A... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Katie Stone introduced me to the product that beat suit my need. She was very professional and confident in her delivery. At no poit did I feel rushed or she was throwing a sales pitch. Great attitude... Voir plus
L'entreprise a répondu
I’ve tried to get life insurance for years now but got refused due to my high risk occupation. After ending all calls immediately any other insurers called. I finally took my time to try again after a... Voir plus
L'entreprise a répondu
Katie was so helpful friendly polite explained everything very clearly so I understood Karie offered me a few options of policies so I could decide what was best for me I am happy with the policy... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply
Coordonnées de contact
1st Floor, 86 Gloucester Place, W1U 6HP, London, Etats-Unis
- 0330 010 0210
- info@assuraprotect.com
- assuraprotect.com
4,9
Excellent
523 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great
Great phone call with Daniel today sorted my new policy out explained everything very informative made sure everything was right friendly will definitely recommend to family and friends
21 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your fantastic feedback. We're thrilled to hear that Daniel provided such a positive experience. We will be sure to pass on your comments to them.
Cold calls
Please remove me from your calling list. I got constant calls each and every single day without rest. From completely different numbers. I've blocked most of them and still got new numbers calling. I'm at the point which I mistakenly not answering an important legit call because of this.
21 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for taking the time to share your feedback, and we're sorry to hear about your experience.
We understand how frustrating it must have been to receive repeated calls from different numbers, especially when it has reached the point where you have become reluctant to answer calls.
Please be assured that once you provide your details I will request for your details to be removed from our calling systems and you should then not receive any further contact from us. We will also review the concerns you've raised internally to help prevent similar experiences in the future.
We apologise for the inconvenience caused and appreciate you bringing this to our attention.
Toni was very helpful and friendly …
Toni was very helpful and friendly she went through everything easy to understand
20 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your review. We’re delighted that you had a positive experience.
Kevin was absolutely wonderful very…
Kevin was absolutely wonderful very help and a top guy brilliant customer service could not have gone smoother thanks Kevin
20 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for the 5 star review. We are glad you had a positive experience.
Tomiwa olayinka gave the best customer…
Tomiwa olayinka gave the best customer service and manage to convince me to take the policy
20 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your lovely comments. We’re delighted we could help.
Cold called by pushy rude guy, who hung up on me...
Was just cold called by a very pushy sales rep from number 07482751737 about life insurance, the kind of wouldn't take no for an answer attitude, when I said not I've not really thought about it much, so id like to have a think and see if its something I think I should look into and then come back to you. Still tried to push me into booking an appointment, and when I started to repeat my position just hung up on me mid sentance.
So, once I have had a think, and maybe look into some life insurance, I definitely will not be coming here for anything.
20 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience fell short of the standards we aim to provide. We truly appreciate all feedback, as it helps us continually improve our service. We will review the points you've raised and come back to you with an update once you are able to provide us with your details.
Staff was very friendly and…
Staff was very friendly and professional and explained everything I needed to know about my new policy and what will happen
20 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your feedback, we are pleased that we could help.
The person i spoke to was very helpful…
The person i spoke to was very helpful his name was Godwell
17 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your review. We’re delighted that you had a positive experience.
Asked all he right questions gave me…
Asked all he right questions gave me the best deal I am real happy thank you for that advice 🙏🏾 ☺️ great service great customer service 10/10 Thank you once again to Annabel
16 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
We’re thrilled to receive your positive feedback. Thank you for choosing us.
I spoke with Adam today he set up my…
I spoke with Adam today he set up my life cover, this was very easy and Adam covered everything. Very friendly and informative.
16 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for the 5 star review. We are glad you had a positive experience.
Very friendly and helpful and got me…
Very friendly and helpful and got me double the value I previously had with sunlife. Great communications and very stress free advice.
16 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for taking the time to leave us your feedback. We truly appreciate it.
Life and Critical illness cover
Spoke with George to arrange cover. Friendly polite and sorted cover with a discount
16 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your review. We’re delighted you had a positive experience.
Really good customer service explained…
Really good customer service explained everything.
15 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
We’re delighted to hear you had a great experience. Thank you for your feedback.
Great service
Great service
Tomiwa Olayinka was great, very informative and clear on the phone. Took the time to speak with me and get to know me rather than just selling a product. Very happy with the cover he has been able to provide.Thank you
15 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your kind words. We’re glad our team could assist you.
Exceptional service from start to…
Exceptional service from start to finish
"Dealing with Daniel Hudson at Assura + Protect was an absolute pleasure. He was incredibly helpful, answered all my questions, and made sure I was completely happy with my new policy. 5-star.
Dan made the whole process so easy and was a total star 🌟 through out the process.
He definitely was the reason I purchased today
14 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
We appreciate your feedback and are delighted you had a positive experience.
Unbelievably patient
Unbelievably patient: I spoke with Stacey C and she was so polite and helpful. Managed to get me a massively improved policy despite poor phone line.
I didnt feel pressured or self conscious and this is a massive thing for me: when talking about anything private, I struggle but Stacey made it possible. Service was brilliant, Stacey definitely knows how to deliver exceptional customer service, providing options and took the mundane out of the conversation. Thank you Stacey.
HIGHLY recommended.
Did I mention getting a fantastic policy?
13 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for the wonderful feedback. We’re delighted we could help.
Stacey was amazing throughout
Stacey was amazing throughout, I always struggled online with life insurance due to not knowing what was classed as a medical condition and what was undergoing treatment etc, therefore she made this a breeze. Could not recommend enough. Super friendly and I feel at ease knowing I am now covered as are my family. Thanks Stacey!
13 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
We’re pleased you had a positive experience. Thank you for your review.
Had a good experience from 2 informative sales representitives.
Had a good experience from informative staff; Sean and Ryan. I have agreed to the policy, etc. But then went to open the review page and saw Assura had over 400+ negative reviews. I also found the file they sent went to my spam folder. Thus, I have decided to stick with my current provider.
Read the reviews, the service doesn't start and finish with sales people. It's about the after care, the service and policy itself. I for one do not feel comfortable switching my cover. The link provided showed 400+ positive reviews, but when you click on the 1 highlighted review star, that highlighted the 400+ negatives, so I will stick with my review, as that is what I saw. I do not appreciate being told to amend my review, when it is true to what I experienced.
13 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for taking the time to leave your feedback. We're delighted to hear that Sean and Ryan provided you with a positive and informative experience.
We appreciate you sharing the reasons behind your concerns and desire to stay with your current provider.
We apologise if our previous communication regarding amending your review. Our intention is to clarify that there are businesses with similar names, which can sometimes lead to confusion when viewing online reviews, and we wanted to ensure you had the correct information available to you.
Thank you again for your comments and for considering Assura Protect. We wish you all the very best moving forward. If you would like to contact us further please call: 03300100210.
I had a wonderful experience with…
I had a wonderful experience with Stacey. She's very good at what she does as she detailed every information about assuraprotect and she's one of the reasons I decided to come on board.
13 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
We’re grateful for your feedback and your trust in our team.
Very professional and helpful right…
Very professional and helpful right through the process of getting my insurance,answered all my questions.
10 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thanks for your review. We’re pleased you were happy with our service.
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