I am extremely pleased with both Assure insurance and my life insurabce policy. From the very beginning the team were committed to helping me find the best policy to cover my needs. Both Zeb and A... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Katie Stone introduced me to the product that beat suit my need. She was very professional and confident in her delivery. At no poit did I feel rushed or she was throwing a sales pitch. Great attitude... Voir plus
L'entreprise a répondu
I’ve tried to get life insurance for years now but got refused due to my high risk occupation. After ending all calls immediately any other insurers called. I finally took my time to try again after a... Voir plus
L'entreprise a répondu
Katie was so helpful friendly polite explained everything very clearly so I understood Karie offered me a few options of policies so I could decide what was best for me I am happy with the policy... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply
Coordonnées de contact
1st Floor, 86 Gloucester Place, W1U 6HP, London, Etats-Unis
- 0330 010 0210
- info@assuraprotect.com
- assuraprotect.com
4,9
Excellent
523 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Matt was very easy to deal with so…
Matt was very easy to deal with so happy with what he had to say will recommend him anytime thanks again matt
5 août 2026
Avis spontané
Réponse de Assura Financial Limited
Thanks for the 5-star review. We really appreciate your feedback.
Nathan was amazing to speak to
Nathan was amazing to speak to! Got everything I needed and expected!
Great laugh! And I saved so much money then previous policy!
5 août 2026
Avis spontané
Réponse de Assura Financial Limited
We’re grateful for your support and pleased you had a great experience.
Very good customer service 👍.
4 août 2026
Avis spontané
Réponse de Assura Financial Limited
Thanks for your kind words. We're pleased we could help and appreciate you choosing us.
This was amazing and Stacy was…
This was amazing and Stacy was absolutely brilliant
4 août 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your review. We’re delighted you had a positive experience.
Spoke with Goodwell this morning
Spoke with Goodwell this morning, covered everything with me was extremely helpful
3 août 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for sharing your experience. We're delighted to hear that you found our service helpful.
Thank you
Carl and Adam both knowledgeable and friendly. Talked me through everything ensuring understanding and made it easy to sort policy. thank you both
3 août 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your fantastic feedback. We're thrilled to hear that you had such a positive experience. We will be sure to pass on your comments to them.
I spoke to Alisha Brown who was…
I spoke to Alisha Brown who was extremely thorough, polite and professional. She explained everything clearly. Such a pleasant person to talk to.
3 août 2026
Avis spontané
Réponse de Assura Financial Limited
Thanks for your review. We’re pleased you were happy with our service.
She spoke calmly in a way I would…
She spoke calmly in a way I would understand
30 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
We’re grateful for your support and pleased you had a great experience.
5 star service!
Customer service agent Matt Painter was wonderful! Was clear, reassuring and very professional during the call, so happy have peace of mind and amazing benefits for myself and my family.
30 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
We appreciate your feedback and are delighted you had a positive experience.
Stacy was attentive and explained the…
Stacy was attentive and explained the process throughout
She was friendly that made the process easy
I am grateful for having a knowledgeable person like her that helped with my application
29 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Stacey.
I had a call off a friendly Noah who…
I had a call off a friendly Noah who explained everything and when I decided to go ahead with the policy, he transferred me a very knowledgeable Mark Cinderby who walked me through everything and made sure I understood and repeated everything before proceeding. Absolutely 5* service!
29 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your review. We're pleased that our team was able to provide clear and helpful guidance. We know life insurance can be an important decision and we're grateful for the opportunity to assist.
Kevin was very helpful and explained…
Kevin was very helpful and explained fully on what the policy involved. He was also more than happy to answer any questions
27 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
We’re pleased you had a positive experience. Thank you for your review.
Excellent customer service
I spoke with Stacey Charlton today and she provided me with all the information I needed and answered all my confusions. She is very knowledgeable and knows her job well. Professional and friendly at the same time. Am excited about getting my life insured with Assura+.
27 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your kind words and 5-star review. We're pleased that Stacey was able to make the process straightforward and easy to understand. We appreciate your trust and are grateful for your feedback.
Excellent
Mark was very knowledgeable. Kept things simple rather than making them confusing. He was friendly, helpful and answered any questions I had. Excellent service. New insurance policy in place. Mark is a credit to the company.
17 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Mark.
Holly attended to me very well
Holly attended to me very well. She was very professional and perfect.
24 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your feedback. We’re delighted to hear you were pleased with our service.
Very easy call to follow.
Very easy call to follow.
If I wasn't sure of something, they were more than happy to repeat and explain further.
Very polite and mannerly. Regularly asked if I understood what was happening.
24 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
We’re pleased you had a positive experience. Thank you for your review.
Very clear and professional
I spoke to Mark Cinderby today who was very professional and freindly. Mark explained everything on call and made sure I understood it all.
I would definately recommend Mark to my family and freinds.
24 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thanks for your kind feedback. We’re pleased we could help.
Matt was proefessional and clearly…
Matt was proefessjonal and clearly highly knowledgable about thr product offers but also other options i had available to me some of which id never considered before. His knowledge of what he was providing was comprehensive , extensive and impressive.
His manner whilst polite displayed empathy and hw listened carefully to my circumstances and things id previously percieved as possible issues , ie that im not married amd my mortgage situation. He put me at ease and was positive and cheerful throughout.
Unlike other calls ive had from companies offering me insurances of different types, fuel companies , internet providers where ive felt somewhat pressured by the blatant upselling of extras that may not be vauguely relevant or pertinemt ti my soecifi situation , Not once during my call to Matt from Assure did I hear or feel any pressure to be influenced by bonuses .All too often companies are trained to give the customer the very worse case scenario if you dont take out their policy. This insults and gravely underestimats the intelligence and life experiences of the customer which comes at a great cost and I resolve to never entertain that company ever again!!
Matt did none of these things
Matt , Assure are very lucky to have you on board.
Thank you for you time and I genuinely wish you the best for your future career.
23 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you so much for taking the time to leave such a thoughtful and detailed review.
We are delighted to hear about your experience with Matt.
It's particularly rewarding to hear that you felt listened to and supported, with no pressure or unnecessary sales tactics. We pride ourselves on putting our customers first, and your comments perfectly reflect the service we strive to deliver every day.
We will be sure to pass your kind words on to Matt. Recognition like this means a great deal and is always appreciated by our team.
Thank you again for choosing Assura Protect. We truly appreciate your recommendation and wish you all the very best for the future.
Friendly service
Friendly service, not pushy, explained everything clearly in a way that was understandable.
Many thanks to Mark Cinderby for the excellent, supportive, friendly service he gave me.
23 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for your kind review.
We're delighted to hear that Mark provided friendly, supportive service and explained everything clearly without any pressure. We'll be sure to pass your comments on to him.
Thank you for choosing Assura Protect.
I spoke to Ryan gormley he was easy to understand and grate with explaining the new deal.and also answered any questions we asked ... should get a pay rise ...lol …
I spoke to Ryan gormley he was excellent with explaining, the new cover for me and my brother very helpful and explained everything billent.i.we are very happy with your service and grate customer
Service.im saving money and got a better 🤝 win win
21 juillet 2026
Avis spontané
Réponse de Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Ryan.
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