Assured Electrical Solutions Avis 

366
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Both our emergency call out after our shower leaked and the replacement of aged electrical equipment was handled by experienced and knowledgable electricians, with jobs done quickly and cleanly. Wonde... Voir plus

Noté 5 sur 5 étoiles

I had a great experience with Kieran the engineer who came to install and fix my EV charger. He arrived on time, was very professional throughout the visit, and explained everything clearly to me. He... Voir plus

Noté 5 sur 5 étoiles

We contacted Assured Electrical Solutions for a quote for an EV charger. They were able to provide details over the phone and followed it up with price in a text. I waited a few weeks and on a Satur... Voir plus

Noté 5 sur 5 étoiles

I was pleasantly surprised, when I telephoned yesterday afternoon, to find that an electrician would attend the following morning. His testing was carried out in a professional manner, and I was very... Voir plus

À propos de l'entreprise

  1. Électricien

Écrit par l'entreprise

We’re an established electrical contractor based in Cardiff & Barry. We specialise in the design, installation and maintenance of all types of electrical systems, from simple domestic work to complex commercial installations so if you’re looking for a reliable and experienced electricians then you’ve come to the right place! As a trusted and highly skilled electricians, our customers tell us we’re the best, and we’re proud to have customers return to us time and time again. We have over 20 years of experience working in domestic homes and commercial buildings, such as shops, factories, industrial units, showrooms and many more. We will put your electrical-related worries behind you fast and make the whole process as easy and stress-free as possible.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

366 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(366)

274 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Leon from Assured Electrical Solutions was excellent

Leon was excellent. On his first visit he reviewed the safety of our electrics and described what work we needed undertaking and why, which made the decision to proceed easier. A future date for the required work was arranged easily.
Whilst undertaking the work, Leon was punctual, efficient and again showed the difference between our old consumer unit and the updated one as the work progressed. His work was extremely tidy, with his communication and explanations, whilst technical, easy to follow.
Company and Leon the electrician come highly recommended.

26 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your fantastic review ⭐😊 We’re really pleased to hear Leon took the time to thoroughly assess your electrics and clearly explain the work required, making the process easy to understand 🔧 It’s great to know everything was carried out punctually, efficiently and to a high standard while keeping everything tidy 🙌 We’re also glad his explanations throughout made things clear and reassuring ⚡ We really appreciate your recommendation and thank you for choosing Assured Electrical ⚡

Noté 5 sur 5 étoiles

Leon came in time

Leon came in time. He has done a good job. Very committed and sincere.
Thanks
Fr. Saji
St. Benedict’s church Clydach

24 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your great review ⭐😊 We’re really pleased to hear Leon arrived on time and carried out the work with such commitment and care 🔧 It’s great to know you were happy with the service 🙌 We really appreciate your kind words Fr. Saji and thank you for choosing Assured Electrical ⚡

Noté 5 sur 5 étoiles

Light switch

Leon arrived when said. Completed job quickly and efficiently

23 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your great review ⭐😊 We’re really pleased to hear Leon arrived on time and completed the job quickly and efficiently 🔧🙌 It’s great to know you were happy with the service Thanks again for choosing Assured Electrical ⚡

Noté 5 sur 5 étoiles

Very happy with Leon and the work he…

Very happy with Leon and the work he has carried out. Thoroughly recommended.

20 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your great review ⭐😊 We’re really pleased to hear you’re very happy with Leon and the work he carried out 🔧 It’s great to know you’d thoroughly recommend 🙌 We really appreciate your feedback and thank you for choosing Assured Electrical ⚡

Noté 5 sur 5 étoiles

Prompt service and knowledgeable staff.

Josh efficiently and speedily worked out what the problem was. The new part was replaced and less than an hour the problem was fixed. Great service. Thanks Josh and the company.

20 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your great review ⭐😊 We’re really pleased to hear Josh quickly identified the issue and got everything fixed in under an hour 🔧 It’s great to know you were happy with the speed and service 🙌 Thanks again for your kind words and for choosing Assured Electrical ⚡

Noté 4 sur 5 étoiles

Repair was completed quickly

Repair was completed quickly. Leon explained what needed to be done. Very professional.

20 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your great review ⭐😊 We’re really pleased to hear the repair was completed quickly and that Leon explained everything clearly 🔧 It’s great to know you found the service professional 🙌 Thanks again for choosing Assured Electrical ⚡

Noté 5 sur 5 étoiles

Excellent work as per plan

Excellent work as per plan. Leon kept us informed throughout.

19 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your great review ⭐😊 We’re really pleased to hear everything was completed as planned and that Leon kept you informed throughout 🔧🙌 It’s great to know you were happy with the service Thanks again for choosing Assured Electrical ⚡

Noté 5 sur 5 étoiles

Helpful Service

Booking the job was easy through Checkatrade and then a phone call to finalise the date/time.
Text messages were sent to confirm booking and other elements of the work.
Leon was really helpful, quick and friendly.

16 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your great review ⭐😊 We’re really pleased to hear the booking process was smooth and that communication throughout was clear and helpful 📞 It’s great to know Leon provided a quick, friendly and helpful service 🔧🙌 Thanks again for choosing Assured Electrical ⚡

Noté 5 sur 5 étoiles

Efficient and polite.

Arrived punctually and quickly established the problem despite some trouble finding all the bits that were broken (my fault!). Friendly and polite, couldn’t really ask for more!

9 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your lovely review ⭐ We’re really pleased to hear the engineer arrived on time, quickly identified the issue and provided a friendly and polite service. We really appreciate your feedback and thank you for choosing Assured Electrical Solutions 🔌😊

Noté 5 sur 5 étoiles

Leon was extremely helpful

Leon was extremely helpful, great quality work. Very happy with the results

6 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your kind review ⭐ We’re really pleased to hear Leon was so helpful and that you were happy with the quality of the work. We’ll be sure to pass your feedback on to him. Thanks for choosing Assured Electrical Solutions 🔌😊

Noté 1 sur 5 étoiles

Swansea - Booked a commercial job to be done for…

Booked a commercial job to be done for our salon, initially was impressed by communication through whatsapp and was given our quote which we clarified what was included over whatsapp so we booked the job with Ryan.
Today however we had the electrician Ethan attend the property - he was very polite and tried to help us in every way he could. However notified us that one of the main components of the job - being the consumer board wasnt included in the price and would be a further £900, even though we had in writing the quote and myself clarifying in writing that the price included the consumer board.

Ryan was extremely rude, admitted it was his mistake but he wasnt willing to include this despite it was his mistake and wanted us to pay for this. Which is completely unacceptable as we only booked with yourselves based on the price given.

He was very condescending to my husband over the phone and didnt like that we were obviously angry with this as you can appreciate we have timescales and this work needed to be done on the booked date.

He then proceeded to blame me for not getting my electrical company to come on the same day to wire in their meter - which we were told can be done a different day. He then blamed national grid for not doing something there end, when we had it in writing that aslong as national grid did their job installing the 3 phase to tell them 'assured electrical' will take it from there.

The contractor they sent out was also appalled at the attitude Ryan was giving and had even offered to help us as much as he could, then Ryan pulled him off the job.

We are now left with delays in our renovations, our refund has been processed however we were informed could take upto 10 days - we are unable to instruct another company until we receive this which will result in loss of business due to the delays.

Overall not a pleasant experience and being blamed for numerous things when he admitted it was his fault, yet we have the communication in writing which ill happily post.
Wouldn't recommend and highly disappointed. We would've used your company for our multiple businesses across Wales, however definitely will not be doing so now.

5 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your feedback. We are sorry that the situation developed in this way and understand your frustration regarding the quotation.

During our discussions we acknowledged that there had been confusion around the scope of works and attempted to discuss possible options to move the job forward. Unfortunately, during the phone conversation your husband became extremely aggressive towards our staff, including the use of repeated swearing. As a company we do not allow our team to be spoken to in that manner.

Because of this, the decision was made to stop the work and issue a full refund for the job. This was done immediately from our side and the refund was processed back through the original payment method. As with most bank transactions, this can take several working days to appear depending on the banking provider.

We are pleased to hear that Ethan attended the property and conducted himself professionally while trying to assist on site, as we expect all of our engineers to do.

We always aim to resolve any misunderstandings calmly and professionally, but we also have a responsibility to protect our staff from abusive behaviour. For this reason the job was cancelled and refunded in full.

We wish you the best with the remainder of your renovation project.

Noté 5 sur 5 étoiles

Exeter assured

Exeter assured . Freddie was amazing , super efficient, fast , friendly , on time. Thank you for a great job

5 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your great review ⭐ We’re really pleased to hear Freddie provided such an efficient, friendly and punctual service. We’ll be sure to pass your kind feedback on to him. Thanks again for choosing Assured Electrical Solutions 🔌😊

Noté 5 sur 5 étoiles

Very efficient service

Very efficient service, thanks

4 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your review ⭐ We’re really pleased to hear you found our service efficient. We really appreciate your feedback and thank you for choosing Assured Electrical Solutions 🔌😊

Noté 5 sur 5 étoiles

Excellent professional service

Steve was friendly and very professional. He assessed what needed to be done and used existing materials where he could. I would highly recommend this company and Steve for electrical work.

3 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your fantastic review ⭐ We’re really pleased to hear Steve provided such a friendly and professional service and that you were happy with the work carried out. We really appreciate your recommendation and thank you for choosing Assured Electrical Solutions 🔌😊

Noté 5 sur 5 étoiles

Outside Lights

Steve came out to fix a problem with my outside lights, and was able to resolve it quickly, and professionally.

3 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your review ⭐ We’re really pleased to hear Steve was able to resolve the issue with your outside lights quickly and professionally. We’ll be sure to pass your feedback on to him. Thanks for choosing Assured Electrical Solutions 💡🔌😊

Noté 5 sur 5 étoiles

Really friendly & helpful office team…

Really friendly & helpful office team and Fred who did the installation was polite, friendly, knowledgeable, tidy and found a solution to a tricky installation. Thanks Fred. Definitely recommend Assured.

3 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your lovely review ⭐ We’re really pleased to hear you found our office team friendly and helpful, and that Fred provided such a professional and knowledgeable service. It’s great to hear he was able to find a solution for the installation.

We really appreciate your recommendation and thank you for choosing Assured Electrical Solutions 🔌😊

Noté 5 sur 5 étoiles

Shaun arrived at a good time this…

Shaun arrived at a good time this morning too complete my work in my home. He was polite and worked hard through out the day. Cleaned up after him self. Thank you very much for your hard work.

Debbie.

2 mars 2026
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Réponse de Assured Electrical Solutions

Thank you for your kind review ⭐ We’re really pleased to hear Shaun arrived at a convenient time, worked hard throughout the day and left everything clean and tidy. We’ll be sure to pass your kind comments on to him. Thank you for choosing Assured Electrical Solutions 🔌😊

Noté 5 sur 5 étoiles

Jason and Fred very thorough

Jason and Fred very thorough, discovered and fixed an unexpected problem. Would recommend them.

27 février 2026
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Réponse de Assured Electrical Solutions

Thank you for your great review ⭐ We’re really pleased to hear Jason and Fred were thorough and able to identify and fix the unexpected issue for you. We really appreciate your recommendation and thank you for choosing Assured Electrical Solutions 🔌😊

Noté 5 sur 5 étoiles

electrics sorted !

Jason was brilliant and resolved our problem

23 février 2026
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Réponse de Assured Electrical Solutions

Thank you for the 5-star review - we really appreciate it. We’re pleased to hear Jason was able to resolve the issue quickly and efficiently. I’ll be sure to pass your kind comments on to him. Thanks again for your support and we’re always here if you need us in the future.

Noté 5 sur 5 étoiles

Very good efficient service from the…

Very good efficient service from the company. From initial booking and submitting videos, help on the phone, competitive price. Freddie the electrician was punctual, professional friendly and explained everything. He was great with my nervous dog too!! Five stars

23 février 2026
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Réponse de Assured Electrical Solutions

Thank you for the fantastic 5-star review - we really appreciate you taking the time to share your experience. We’re pleased to hear the whole process from booking to completion was smooth and efficient, and that you found the pricing competitive. Freddie will be delighted to hear your kind comments - especially making friends with your nervous dog! Thanks again for your support and we’re always here if you need us in the future.

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