Assureguard Avis 

Would highly recommend these guys. The girl I spoke to was friendly and sorted my issue for me promptly.

I’ve been with assure guard for over a year now, I am glad I took the policy out as I had a breakdown a few weeks ago and they were very quick to replace the broken washing machine with a new one. The team were very helpful, thanks guys.

Friendly service, good communication and deffo recommend!

Went above and beyond the call of duty to get me back up and running again. Thank you very much Assureguard.

Very reliable company, excellent customer services.

Superb company. Very friendly customer service and sorted my issue very quickly.

I have been very happy with the experience from Assure guard they dealt with my query efficiently and quickly. Would highly recommend.

I got through quickly to an advisor who helped me to get my breakdown registered. Within a couple of days I had a brand new machine delivered, very happy indeed.

Superb customer service, got my problem with my machine sorted for me in no time at all.

This company is a disgrace. Spoke to the 'customer advisor' Debbie about insuring household items. She said I would receive a call about the cost. Found it a bit strange that no other company would work like that. I called back and spoke to the same lady, who then said, "I've spoken to the lady and we are not taking on any new customers and I needed to confirm". She put the phone down on me when I said that I should have been told so earlier. I would have preferred not to be left waiting for a call back and the rudeness from Debbie was dreadful. POOR CUSTOMER RELATIONS AVOID!!!!!

Excellent service, just had a washing machine replaced over the new year, no hassle. Highly recommended.

Do not by any means use this company! Bad customer service, and bad experience all round.

I GIVE ASSURE GUARD/INTERSTATE WARRANTIES 5 STARS FOR COVERING ALL MY REPAIRS!!!

I have purchased 2 warranties through my Credit Union in the past two years from ASSURE GUARD/INTERSTATE. I have filed 3 claims on 2 of our automobiles in the last two years for a total of over $2,300 without any issues from ASSURE GUARD/INTERSTATE. They covered everything exactly as stated in the contract. My only out of pocket cost for all 3 repairs was $38.86 for a fuel cap that was not covered in my contract.

BEWARE OF SCAMS BY DISHONEST MECHANICS, DEALERSHIPS AND SERVICE ADVISORS, SUCH AS THIS ONE ATTEMPTED BY JEFF AT SAN TAN EARNHARDT VOLKSWAGEN IN GILBERT, AZ. Jeff the Service Advisor said that my check engine light was due to the N80 valve and a bad gas cap. Jeff then stated that the ASSURE GUARD/INTERSTATE warranty was not going to cover a substantial amount of the repair. Jeff shared with me that the ASSURE GUARD warranty would not pay for the diagnostic fee of $127, most of the labor to replace the N80 valve and the gas cap needed to complete the repair. When asked what the warranty would cover, Jeff stated they would only cover $295, and I would be responsible for the additional $442, yes $442! I explained to the Jeff at San Tan VW dealership that the warranty company has always covered all labor and parts in all previous claims. Jeff the Service Advisor seemed angry and slightly nervous about my concern and how the warranty company had dealt with him. He then said, “you can call the warranty company if you want, to find out why they won’t cover the additional $442”. I DID! The warranty company worked with me to explain exactly what the dealership claim included and exactly what they would cover and how much each coverage was. ASSURE GUARD/INTERSTATE went over in detail, this same information with the Service Advisor Jeff earlier that day. The covered amount was $248.82 according to ASSURE GUARD/INTERSTATE and included coverage of the diagnostic fee, the national manufacturers labor hourly rate for the repair and the cost of parts but did not include the $38.86 cost of the gas cap, total amount of repair $287.68. When I hung up with the warranty company, I immediately received a call from the Service Adviser Jeff at San Tan Earnhardt Volkswagen, and he stated that the warranty company had later agreed to cover everything but the gas cap. At this point, I felt that the Service Advisor Jeff and San Tan Earnhardt Volkswagen had attempted to SCAM me for an additional $442 above the cost of the repair. When I picked up my automobile a couple of hours later, I quickly reviewed the San Tan Earnhardt Volkswagen Invoice, the bill was what the warranty company stated the repair should cost, $287.68 which included the $38.86 for the gas cap. Nowhere did the bill state the additional fees of $442. Remember, Jeff stated the warranty company later agreed to pay all additional cost of the repair except for the gas cap. THINK ABOUT HOW MUCH THE DEALERSHIP WAS ATTEMPTING TO SCAM ME FOR. $287.68 REAL COST FOR THE ENTIRE REPAIR INCLUDING GAS CAP, ALL OF WHICH WAS CLEARLY STATED ON THE SAN TAN EARNHARDT VW INVOICE, AND ALL OF WHICH ASSURE GUARD/INTERSTATE COVERED MINUS THE GAS CAP vs $729.68 THAT SAN TAN EARNHARDT VOLKSWAGAN ORIGINALLY QUOTED FOR THE REPAIR COST, WOW A SCAM FOR 253% OVERCHARGE, THAT SHOULD BE CRIMINAL!!!

Some warranty companies and dealerships can be SCAM companies.

ASSURE GUARD/INTERSTATE Warranty company has been honest and covered every claim to my COMPLETE 100% SATISFACTION!

Really helpful, good customer service and was of great assistance in resolving an unpleasant situation of man vs machine. Thank you.

Thanks for help. Good service

Honest and reliable. Very polite customer service. And always happy to help.

Fantastic service, very helpful. Thank you team

Took £480 off me in DD’s, I had a problem with my washer dryer after 21 months of starting the contract, without an engineer visiting they deemed it uneconomical to repair and offered me £180 towards a new machine.

I complained and after a little haggling I got a full refund.

Problem turned out to be the inlet valve which an engineer came and changed under warranty.....

Excellent service, i had a washing machine problem which was quickly resolved and my new replacement sorted which was great as running a family house you got lots of washing to keep on top of. Thanks to everyone at assureguard! ♡

Great service
My problem got sorted straight away with no hassle