Cannot rate Aston Shaw highly enough! Since we moved over, several years ago, Mark has become like part of our team!! Patient and easy to deal with - no matter how trivial or complicated the problem,... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We have been using Aston Shaw for about 4 years now and we can honestly say , we wouldn’t use anyone else now for doing our company accounts and payroll . Andrew Gibbins who we have always corresp... Voir plus
L'entreprise a répondu
Since writing a five star review three years ago, i have had some unsatisfactory service from members of staff, who have since left the firm. As a result my affairs were left in an accounting mess. H... Voir plus
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Aston Shaw, I have been a customer for over 8 years. however over time they have become incompetent's, Missed dead lines with inland revenue, resulting in fines! Over charging and double charging... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
We've been trusted and recommended since 1969. We are friendly chartered certified accountants, specialising in providing accountancy, tax and business advice to businesses and private individuals.
Coordonnées de contact
The Union Building, 51-59 Rose Lane, NR1 1BY, Norwich, Royaume-Uni
- 01603 616300
- enquiries@astonshaw.co.uk
- astonshaw.co.uk
3,6
Moyen
116 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful with a wide span of knowledge…
Helpful with a wide span of knowledge and help on many subject
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Hi Robert,
Many thanks for your lovely review! We are so happy that we are able to help you and that you are happy with our services. We look forward to sharing our knowledge with you for many more years to come.
Aston Shaw have looked after us for…
Aston Shaw have looked after us for many years (about 20 I think) and we rate them highly. Rather than being just bean counters they proactively suggest ways we can improve our business.
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Thanks for you kind words, Keith. Of course, we always want our clients to flourish and constantly improve. We are thrilled that have been able to consistently do this for you.
And wow, what a 20 years it's been - here's to another 20!
Fantastic company with great people…
Fantastic company with great people working for them,would highly recommend to anyone looking for a professional accounts.
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Thank you so much for your kind words and recommendation, Oliver! We are delighted that you are so happy with our professional services, and we look forward to continue working with you.
Efficient - Experienced - Excellent!
I have been using Aston Shaw for three of my Limited Company businesses for a number of years now and am very happy with their service. Dominic and his team are always at the end of the phone or email to answer queries, and especially through COVID have helped us to navigate all the red tape without any fuss or extra charges! I cannot recommend them highly enough.
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Dear Vanessa,
Thank you for leaving us such a wonderful and kind review! We will pass on your positive feedback to Dominic, he will definitely be happy to read what you wrote.
We are thrilled that you are so pleased with our services and we look forward to working with you for many more years to come.
Always helpful and updated
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Thank you for the kind words, Marco! We’re so happy your experience at Aston Shaw is so positive and that our services are so helpful to you.
Aston Shaw have looked after our…
Aston Shaw have looked after our accounts since we started. All of the team are very helpful, friendly and knowledgeable. Sussie has been taking care of our account recently and she is very responsive and nothing gets forgotten about.
Overall very pleased with the service.
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Dear Matt,
Thank you for leaving us such a wonderful review. We are thrilled that you are pleased with our services; Susie will definitely be happy to read what you wrote.
We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day - so thank you!
Ask for Susie at Histon !
Susie in the Histon office provides pragmatic, good value commercial advice in managing the tax affairs for small business owners. Self-assessment and VAT have been expertly handled by the team and I intend to keep using them for years to come.
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Hi Mark,
It's always pleasure doing work for you; Susie will be delighted to hear of your kind words. We really appreciate you taking the time to share your feedback and being so open with us.
Aston Shaw offer the best service…
Aston Shaw offer the best service possible, they are always happy to offer advice and sort out any issues we may have.
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Dear Carole,
Thank you so much for your lovely review. Client experience and satisfaction is so important to us, so knowing that we're able to offer you the best possible service makes our day!
The team at the Histon branch are brilliant!
The team at the Histon branch are brilliant. They have provided great support in getting us going on Xero and whenever we have a query; these guys are on it in a flash. Best accountants we have had!
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Thank you Catterson Design for your lovely review. We are thrilled we've been the best accountants you've had! That's the level of service we strive to achieve, and we look forward to continuing our stellar service with you.
Aston Shaw's office in Histon
Aston Shaw's office in Histon, Cambs have been producing my self-assessment tax returns for the last couple of years. Susie Tennant has always provided helpful, friendly, reliable and accurate advice and she has managed to produce our returns in a really quick and timely manner. The front office staff have always been most welcoming, and even during uncertain Covid times the advice and service has remained at this very reliable and professional level.
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Hi Neil,
Thank you so much for your kind review, we are absolutely delighted to hear that you are so pleased with our services! It's a pleasure working with you and Susie will be very happy to hear of your positive words.
I have been using Ashton Shaw myself…
I have been using Ashton Shaw myself only since just before lockdown.
Emma has been very efficient in handling anything that I have asked and I ask alot!
All emails have been replied in a timely manner and all questions answered.
I am very happy to be using them and they have been great through such difficult times.
4 novembre 2020
Avis spontané
Réponse de Aston Shaw
Hi Nadine,
Thank you so much for your lovely review. You might think that you ask a lot, but for us it really isn't - we love working with you! Emma will be delighted to hear of your kind words, and we look forward to working with you more in the future.
Service
Aston Shaw have been my accountants for a number of years and cant fault the great service and tax saving advice we get.
2 novembre 2020
Avis spontané
Réponse de Aston Shaw
Dear Robert,
It's been a pleasure working with you over the years, and we look forward to many more years of it! Thank you so much for your positive review, we are so happy we are able to provide you with great service.
Since being taken over by Aston Shaw…
Since being taken over by Aston Shaw the King's Lynn office has become very poor. Sloppy accounting errors. A feeling of being very much side lined as a smaller client. Rushed last minute filing. I'd definitely try and avoid this place if you can.
24 avril 2020
Réponse de Aston Shaw
Hi Matt, we're sorry to hear you had a poor experience with our King's Lynn office . We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving us a call on 01553 761316 at your earliest convenience it would be greatly appreciated.
We look forward to speaking with you.
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