ToysCentral Australia Avis 

92
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Do DO NOT BUY from this company they ruined my grandson birthday by not delivering the item purchased on time As writing this review it is now 17 days of waiting still nothing delivered They ema... Voir plus

Noté 5 sur 5 étoiles

I have ordered an MP3 player for my granddaughter did her birthday. I contacted the company to get an ETA as I wanted to make sure I will have her gift for her birthday. Within 24 hours I got a detai... Voir plus

Noté 4 sur 5 étoiles

I love the cards and the cute hard and sturdy box. I also particularly like the pronunciation being translated phonetically which has helped with correct pronunciation. The 4 star rating was only beca... Voir plus

Noté 5 sur 5 étoiles

I had read mixed reviews about this site but was desperate because I couldn't find the toy I wanted to buy for my son's birthday anywhere else (a plush toy from a character in his favourite show, tumb... Voir plus

4,1

Bien

TrustScore 4 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(92)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered a a fun singing board game…

Ordered a a fun singing board game because my old version had fallen apart. The game was reasonable priced and the ordering and delivery process was easy and efficient. Thank you!

25 août 2025
Avis spontané
Noté 5 sur 5 étoiles

All good

All good. Didn't realize the parcel would come from the US(to Australia) though but tracking and merchandise is top notch.

11 août 2025
Avis spontané
Noté 4 sur 5 étoiles

game found i could not find elsewhere

Company read my review and sent a nice email to me, stating they had read my review and will be monitoring their prices and adjusting where they possible, given market demand.
Company is Australian but items were posted from USA, postage was reasonable and partially tracked. Prices can be expensive compared to other Australian stores as I looked through their catalog. Was not happy that said was Australian based I checked their address online but posted from USA. Almost blocked emails as I thought it a scam, thankfully it was not.
Example Boardgame Oracle Australia found several copies of boardgame Gloomhaven for approximately $200.00 AUD Toyscentral Australia has it listened for $1047.33 AUD.

14 juillet 2025
Avis spontané
Logo de ToysCentral Australia

Réponse de ToysCentral Australia

Hi Jeff,

I appreciate your feedback regarding our pricing. We take all customer concerns seriously and are here to assist.

Regards,
ToysCentral

Noté 1 sur 5 étoiles

My item has not been sent

My item has not been sent. I've enquired and a tracking number was sent almost immediately however, the delivery company have not received the parcel.
Raising a tracking number was to shut me up it appears.
I corresponded again receiving an assurance they would see what was happening. I've corresponded again but this time no answer.
This item will now be too late for a birthday present - if it arrives.

24 juillet 2025
Avis spontané
Logo de ToysCentral Australia

Réponse de ToysCentral Australia

Hi Kathryn,

I’m truly sorry for the delay with your order. We’re reviewing the situation and will keep you updated. I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
ToysCentral

Noté 2 sur 5 étoiles

I ordered from this Australian Company…

I ordered from this Australian Company - after 2 weeks had to follow them up re my order - next thing I receive tracking for my items from the US. Courier company used supposedly tried delivering to my home at 7am claiming no one was home, spent quite a while getting things sorted to finally have goods delivered only to have different colours to what I ordered. Emailed Toys Central Australia with no response.

23 juin 2025
Avis spontané
Logo de ToysCentral Australia

Réponse de ToysCentral Australia

Hi Lisa,

Thank you for bringing this to our attention! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID?
This will help us resolve the matter quickly.

Regards,
ToysCentral

Noté 1 sur 5 étoiles

Do not order from this site

Do not order from this site, it is a scam. I ordered a watch for my nephew, they then advised it wasn’t in stock and offered another. I declined and asked for refund which they did everything in their power to not give me. They then said my original watch was in stock, total Scam! They also changed my card 2 times for the same amount and refuse to refund.

4 juillet 2025
Avis spontané
Logo de ToysCentral Australia

Réponse de ToysCentral Australia

Hi Mel,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
ToysCentral

Noté 5 sur 5 étoiles

Motorola travel baby monitor

Ordered a travel baby monitor. Exactly what I was looking for, couldn’t find anything even similar from any of the baby shops online. Arrived in 2 weeks, was shipped from US. Great website that sources products from overseas! Very happy with the product!

26 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Should be a zero rating.

Should be a zero rating.
I reached out after 7 days with no tracking to be told they would ship when they received stock in a month.
Ridiculous. Terrible service. Avoid at all cost.

Edit to reply... Pretty obvious who it's is given you emailed me directly as well. Won't be using this company again

Another edit...
Continuing to harass people for telling the truth..
AVOID THIS COMPANY AT ALL COSTS!!
I CAN USE CAPS LOOK AND EXCLAMATION MARKS AS WELL!!!!!!!!!!!!!!!

27 mai 2025
Avis spontané
Logo de ToysCentral Australia

Réponse de ToysCentral Australia

Hi Alexander,

We're sorry for the inconvenience caused by the delay. We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly, and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
ToysCentral

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