Audika - Aberdeen Avis 

179
TrustScore 5 sur 5

4,9

21 Summer Street, AB10 1SB ABERDEEN, Aberdeenshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.

Noté 5 sur 5 étoiles

Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Donna loves her job that’s quite apparent, she is very good at it. She puts you at ease, she explains everything, nothing is negative about her.

Noté 5 sur 5 étoiles

An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... Voir plus



Coordonnées de contact

  • 21 Summer Street, AB10 1SB, ABERDEEN, Aberdeenshire, Royaume-Uni

  • 01224 626630

4,9

Excellent

TrustScore 5 sur 5

179 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(179)

5 220 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hearing aids

Hidden hearing my home appointment went perfectly well Laura my audiologist took time to explain everything and tested my hearing, checked my hearing aids and replaced my battery in one of my hearing aids as it’s a rechargeable unit I use to charge my hearing aids very happy with everything

11 octobre 2024
Noté 5 sur 5 étoiles

Callum at Hidden Hearing was great!

Callum at Hidden Hearing Aberdeen was fabulous! He took his time and explained everything as he gave me a very thorough exam. He was very knowledgeable and gave me several very helpful suggestions. The best audiologist appointment I have had. I will be going back to Hidden Hearing for all my hearing aid needs.

26 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Friendly welcome.

Friendly welcome, professional in all aspects of appointment hearing test was very interesting with new camera to look inside the ears. Very happy overall.

10 août 2024
Noté 5 sur 5 étoiles

Fantastic service from the minute I walked through the door

The best experience I have had from start to finish any where I have been to in the UK.Over the decades and between London and Aberdeen I have been to hospitals, Gp s surgeries etc to have my ears looked at and the wax removed, no one has been more thorough and shown as much care as Teresa. She even arranged an aftercare appointment to make sure everything is ok- she s a first class amazing professional!!! A really great experience as she talked through what she was going to do and what to expect. I was then shown the before and after of my inner ear- a first for me. I m really impressed with the service. A shout out to the lovely lady manning the front office- amazing approachable and friendly.

28 juillet 2024
Noté 4 sur 5 étoiles

Laura was very good and very helpful…

Laura was very good and very helpful with my mother who has dementia. Unfortunately my mother only has partial hearing in one of her ears and no hearing in her right ear. The left ear was full of wax which Laura was unable to help with other than advise us to request another appointment for wax removal therefore only four stars.

28 juin 2024
Noté 5 sur 5 étoiles

A professional team.

The professionalism of the team in Aberdeen was outstanding. However I do have reservations about the overall administration. Shortly after my visit I received a reminder that I have an appointment soon. That appointment is in June 2025.

25 juin 2024
Noté 5 sur 5 étoiles

Lovely lady in charge !!

Lovely lady in charge !!
I had total confidence in her from first phone call !
Will certainly be passing on the good news about your branch in Forbes Clinic, Peterhead !!
Margaret Hutchison.

11 juin 2024
Noté 3 sur 5 étoiles

Disappointed

25 mai 2024
Logo de Audika - Aberdeen

Réponse de Audika - Aberdeen

Good afternoon, Mr Madigan,
Thank you for your review. We are sorry to hear you are disappointed.
A member of our team will contact you to discuss. If we are unable to contact you today please contact our customer services team at your convenience on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Noté 5 sur 5 étoiles

Thoroughness exceeded expectations

Warmly received by Pam, and then Donna ran through the process with very clear description of each step, being happy to answer questions and explain more. The tests were all executed exactly as she described. Donna’s review of the results and her recommendations were highly professional, and her passion for the science is clear. I felt very comfortable with the whole process and confident the results were accurately achieved. Highly recommended.

29 avril 2024
Avis spontané

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