Exceptional experience and attention to details on all levels. Shaun’s expertise and manner is exemplary, has got my hearing to a place it was 15 years ago ! Gone from wearing no devices to being s... Voir plus
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Sean has a very reassuring and competent approach, and is always very polite and helpful.
Sharon and Shaun were exceedingly helpful in explaining how we could connect our hearing aids by WIFI to our TV using an Octicon TV adapter 3.0 device. We asked several questions and we were never hu... Voir plus
I was down in North Devon on holiday. One of my two hearing aids was making a terrible noise and was unusable. I called the branch and spoke to Sharon (Reception) who was so helpful. She squeezed me i... Voir plus
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You get honest assessment and patience…
You get honest assessment and patience from Shaun. He is very friendly and never tries a hard sell does everything possible
To enable you to enjoy life, now that you can hear!
Honesty with no pressure to buy
A very complete and well explained process by Shaun the Dispenser. There was no high pressure selling and the price includes future re-testing too. Sharon the Receptionist is helpful and Friendly, making the overall exercise, very pleasant.
Efficient -without the faff.
Excellent Service
Hidden hearing have helped my wife, Marion with her loss of hearing. The hearing aids are very good and the service from Shaun Samuels and the support from his backroom staff is outstanding. Thank you for all you have done.
So helpful
I have been with Hidden Hearing in Barnstaple, Devon for two and a half years. I found everyone there extremely helpful and especially Shaun Samuels who has been wonderful, very thorough, obliging, and friendly. I cannot fault them.
The staff are very professional
The staff are very professional, knowledgeable and welcoming. Brilliant service and products. Would highly recommend
I have has been seeing Shaun for a few…
I have has been seeing Shaun for a few years now .Shaun is an example of good customer relations , instantly making you feel at ease and confident that I will recieve excellent Professional service and care.
The service he provides is outstanding and delivered with empathy and warm.
Thank you Shaun long may I be a client of yours
Mr Stephen Durk
I called your branch in Barnstable…
I called your branch in Barnstable today regarding I left my hearing charger back home in Sandhurst Berkshire your colleague at your brain said that was not a problem. She could loan me one for a couple of days while I was down here. What a wonderful service. Sharon was lovely and friendly and couldn’t have been more helpful absolute lifesaver.
Shaun Samuels
I have had an appointment with Shaun Samuels this morning, he was incredibly helpful and informative, he has sorted the issues I was having with my hearing aids and also saved me money! Thanks Shaun
Lucy serviced my hearing aides and…
Lucy serviced my hearing aides and although one will have to be sent for repair they are now working very well. Always a pleasure to see and deal with Lucy
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
What a fantastic service.
What a fantastic service.
Not only a thorough examination but Shaun explained everything he was doing and what it meant.
I have delayed going to get my hearing tested due to the stigma and just putting up with bad hearing.
I would have gone to Hidden Hearing years ago if I'd had known the level of service I would have received and the damage I have been causing not getting my hearing checked out.
My advise to you would be, get a checkup as soon as you can.

Réponse de Audika - Barnstaple
Calm and efficient also very thorough…
Calm and efficient also very thorough in examination and explanation
I wasn't very comfortable weariing earing aids . ng …
I wasn't very comfortable wearing earring aids but when he explained to me what they do and how they work I was Very impressed, my hearing is much better now I can join in conversations with my family and friends a lot better.
The helpfulness of Sharon
The helpfulness of Sharon and her expertise.
She was able to identify the cause of the problem I was experiencing and remedy it without difficulty.
I was extremely impressed with her skill and courtesy
Hidden hearing have been superb and…
Hidden hearing have been superb and efficient, I've had my hearing aids for 4 months and without wishing to sound dramatic, it's been life changing. Shaun Samuels is excellent at his job. I couldn't be happier with the service
Last week
Last week, I had a yearly review of my experience with my Oticon hearing aids. The process was efficient and did not take much time. And because Sean had travelled to a site much nearer to me, I didn't have too far to drive.
Service was friendly and professional…
Service was friendly and professional throughout. Shaun answered all our questions and we're delighted with the results.

Réponse de Audika - Barnstaple
Ongoing Service
I have been a Hidden Hearing customer for many years now and the service and attention from Shaun at the Barnstaple office has been beyond expectations.
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