Audika - Barnstaple Avis 

I had been having concerns over a potential developing hearing loss and sought advice from hidden hearing in Barnstaple. I met Shaun who was fantastic being knowledgeable, patient and thorough in diagnosing, reviewing and fitting an in-ear device. Over a period of a few months Shaun trialled different programming set ups to try to help with my “cookie bite” hearing loss (which he explained meant I could hear well both high and low frequencies but was struggling with the middle ‘speech’ frequencies). Unfortunately I couldn’t quite get on with the ‘in ear’ device and it was clear actually as Shaun had initially recommended, an over ear device was really going to be the best solution to help but one which I wasn’t quite ready for. Shaun was completely understanding and fully refunded the cost of the hearing aid purchase to give me some time and space to consider what to do. For anyone in North Devon looking for some help with a hearing loss, Hidden Hearing in Barnstaple is definitely where I would start.

Very good service. Attentive and understanding of my problems with aids from previous suppliers. Supplied me with an excellent pair of aids. Probably the best I have had in 30 years of hearing difficulties, but worth every penny. Do not expect the sort of reduced prices you would get from Specsavers or Boots but you do get what you pay for.

I again was seen straight away. Very kind people and explained my hearing to me again. I do not remember information well. And they never get cross but just remind me gently.
Exceptional service.

After having experienced bad aftercare service from Amplifon, I was very wary of going somewhere new. I went for a few free hearing consultations to different places and any previous concerns I had were put to rest when I had my test with Shaun. The other places I went to put a price on my hearing by telling me the more I spend the better my hearing aids. This made me feel guilty for not being able to afford the dearest one. This was not the case at all with Shaun, he gave me a thorough consultation and recommended the perfect hearing aids to suit me personally. 2 weeks on and I am thrilled with them. Shaun is very professional and his experience and knowledge shines through, he understands the difficulties and stresses of hearing loss. Thank you Shaun and team for helping me, I highly recommend Hidden Hearing in Barnstaple to anyone with hearing loss, you won’t be disappointed.

Brilliant service received from Shaun and Laura. Highly recommended. A+

Friendly and professional staff

Shaun makes us feel understood in the realm of hearing loss. He is so calm and appreciative of the difficulties that the deaf person and their spouse deal with on a daily basis. This seems rare in society. His professionalism and efficiency is brilliant. He is caring and addresses the needs of his client.
The receptionist has always dealt with us so well, whether on the phone or in person. She is not only courteous and kind but she is cheerful when we contact her or attend the clinic. She is also very helpful and efficient.
They run an excellent service.

Welcoming attention.Considerate attention throughout my visit.Whilst I was surprised by the cost of the hearing aids,I was not pressurised into buying and will look into possible finance.

Had my annual hearing check, Sharon welcomed me in and made me a cup of tea, very nice.
When in to see Shaun who is always a pleasure to see. He will sort out any problems offer advice and most importantly gives first class service as a great audiologist.
Could not recommend Hidden Hearing in Barnstable highly enough. Thank you.

Initially, I was apprehensive but the warm welcome by both the Receptionist and then the Audiologist reassured me with their sincere warmth and depth of knowledge.

From my first appointment and everyone since, everyone at Hidden Hearing Barnstaple have been exceptional. Shaun has been extremely supportive, and will always help out if there is any issues with my hearing aids, and always checks everything is working as it should, including checking in my ears.
I have absolutely no hesitation in recommending Hidden Hearing Barnstaple to anyone looking for a great audiologist.

My appointment at Hidden Hearing Barnstaple was uplifting as I was apprehensive because my hearing (although I had NHS hearing aids) was so poor. After talking to Shaun and doing the necessary tests, he assured me he could improve on my hearing. What a dramatic improvement!! I felt I was back in the hearing world again, it's wonderful! Shaun's patience, explanations etc were excellent, I cannot thank him enough and I would highly recommend Hidden Hearing.

I went to Barnstaple today for a fitting of my new hearing aids.
Sharon the receptionist offered us coffee and was very friendly. Shaun explained everything about the hearing aids and fitted them. He is very professional and made me feel very comfortable.I am so happy to have found this company. Hidden Hearing and would recommend them 100%.

Shop easy to find with good local parking. Very friendly and knowledgeable staff with good facilities. Made my visit very enjoyable and made my wife feel comfortable!

My meeting was with Shaun Samuels who was very friendly and gave me a very good test and adjusted my hearing aids which are now improved.
It was a worthwhile appointment.

Can’t fault them. Insisted on speaking to family member to make sure mum was happy to go ahead, as it is a big expense, and I had to go to the fitting so I knew exactly what she was told and what support was on offer, what she should expect etc. Yes, it was very expensive, but has made a real difference, and there is support included for the life of the hearing aids.

My husband has been using Hidden Hearing for several years now . Shawn has always been personable and easy to talk to . Very thorough and informative. We would recommend this service to anyone requiring hearing aids .

I needed new hearing aids and had a very poor experience at Boots Barnstaple. I saw some positive reviews for Hidden Hearing and they were not mistaken. What a fantastic experience. Shawn was professional and honest. He ran a much more thorough diagnostic than I ever had with Boots. The hearing aids I bought are great and worth every penny. Thanks Shawn and Hidden Hearing Barnstaple.

Personal, considerate expertise.A good experience.

Found Hidden Hearing today, I have hearing aids, my left one is not working. I have moved to Barnstaple from Spain where we lived for 20 yrs. I needed to find a audiologist for future treatments. On reading the reviews i am so happy to have found them.
Sharon the receptionist was so helpful today. Looking forward to my appointment and meeting Shaun.