Audika - Bedford Avis 

Excellent Service today from the Bedford branch of Hidden Hearing - Having put off going to a I had come to a point of no return with reoccuring infections and muffled hearing . I chose Hidden Hearing because of other peoples experiences and |I am so glad I did - From first point of contact with Maria who was both very informative and caring to the initial consultation ( it took two- thats how bad it was ! ) with Sharon I received excellent service. There was a high level of attention to detail both past history and currrent health history and hygiene was again five star - Sharons attention to detail was impressive and she kept me informed right the way through the procedures. This was backed up with visual evidence so I knew exactly what needed to be done and how it was to be carried out . Sharon checked throughout the procedure how I was feeling and ensured I was aware of what she was doing . I will without when necessary be returning to Hidden Hearing I cannot praise them highlly enough and am without reservation recommending them for a five star service.

I visited the clinic in Bedford this morning. I was treated by Wendy who fully explained the process and then carried it out with professional and effective care. Everything was fully explained and results were shown to me afterwards. Thank you so much! Just take care not to get muddled up between Castle Road and Castle Lane as I did!

Fantastic experience at Bedford Hidden Hearing. Sharon was very attentive & ensured I was comfortable at all time during my microsuction for wax removal. Highly recommend.

I have just had my final appointment with Wendy at Bedford who has been brilliant in sorting out my ears for me after an infection and wax build up. Micro suction isn't a particularly pleasant experience, but Wendy explained everything to me so I knew what to expect. She was kind, patient and very informative. Very impressed!

A very prompt and efficient response to the loss and replacement of my lost hearing aid. Thank you.

First class service, delightful staff, couldn’t be better.

The staff were helpful, sorted my hearing aids out, as I was having problems. Social distancing and mask worn,

I arrived on time and was seen on time by Wendy. She explained precisely what was to be done by her and about the follow-up sessions and answered all my questions fully. The procedure was quick and efficient and I was most pleased with everything.

Alan

As always warmly welcomed and seen on time Satisfied with check up as ever. Pleased that they are now offering de-waxing service

Still under restrictions from Covid-19 so it was a bit stressful, but your staff as usual kept it low key and made everything smooth and right, thank you.
Keith Bass. Bedford.

I have been wearing hearing aids for over 40 years and am always encouraged when I have my 6 monthly review at hidden hearing. I would particularly like to thank Colin for his patience and encouragement these past few years as my hearing has deteriorated so much.