My yearly review was done professionally and with care. The friendly approach was much appreciated. First class service!
Établissement
Changer d'établissementNovello House, 11 Cathedral Road, CF11 9HA CARDIFF, Glamorgan, GB
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Lisez les avis des autres
I had the best hearing test i have ever had. It was very well put over on my condition and very well conducted and informative. The gentle man who did my test was very thorough and very knowledgeabl... Voir plus
Service of my existing hearing aid was completed by Ffion ( supply audiologist from Llanelli ) carefully using new domes and microphones. Tested both my ears for wax and used sound box for my ears , S... Voir plus
Great service, hearing test was very thorough, and comprehensive. Appointments made at convenient locations for parking, also for public transport, so very easily accessible. The testing lasts appr... Voir plus
Coordonnées de contact
Novello House, 11 Cathedral Road, CF11 9HA, CARDIFF, Glamorgan, Royaume-Uni
- 02920 828220
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Les gens ont aussi consulté
I recently had a free hearing check
I recently had a free hearing check and it found that my ears where full of wax the specialist that treated me recommended that I have my ears cleaned out. He booked an appointment for me and will check my hearing after the ears have been cleared, I was pleased with the specialist and found him to be very professional.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Dad left whispering again
My dad had new hearing aids after having his others for over 5 years.
He has always felt special when he comes to seem them for anything.
This time I went with him and from the time we were greeted at the door to having a detailed examination with Jaime nothing was to much trouble.
The lady on reception has outstanding customer care and remembers everyone as individuals and makes them feel special.
Jaime also made you feel special relaxed and comfortable going through everything he was doing and answering every question we had with great knowledge.
Brilliant company and would recommend them to anyone.

Réponse de Audika - Cardiff
Hearing Excellence
Jamie gave excellent advice and a first rate product.
J Terry

Réponse de Audika - Cardiff
Very professional the way i like it…
Very professional the way i like it thank you hidden hearing. Also phone answered straight away refreshing to hear a human voice.
Brilliant Customer Service
I would like to say how fantastic the audiologist (David Cox) was in my recent visit - he was patient, a great problem solver and kind - the experience was wonderful and my problems were resolved - I will look forward to my next visit
Feels like visiting friends when attending appointments…
Lovely staff as always and extremely helpful. We feel like friends not clients when visiting them.
Very welcoming service with expert care…
Very welcoming service with expert care and attention
Really good customer service at Cardiff…
Really good customer service at Cardiff office. Looked after by Jamie. Thorough test and follow up meetings to ensure everything was right. Delighted with my new hearing aids, they have significantly improved my hearing compared to my previous ones.
The therapist arrived on time
The therapist arrived on time. She is very efficient and at the same time, friendly and supportive. She answered all my questions and made sure that I understood. I look forward to her next visit.
Very professional
Nicola was very polite,patient and…
Nicola was very polite,patient and professional. Also everything was explained clearly throughout the visit
Improved hearing
I found Mr Cox the audiologist very helpful, he explained the working of the aids I used and the functions very well. The after sales service is very good also.
Experiencing my new hearing aids
Another great experience, having my new hearing aids tested and fitted. Audiologist Esther patiently, fitted and tested my new hearing aids ,and advised me of ways to improve the quality of my hearing using the appropriate App.
Very Happy with service provided at Hidden Hearing
Very happy with Hidden Hearing going back in January to have my ears shringed just before I go on holiday in Febuary. Thank You. Trevor
I was met by a friendly receptionist
I was met by a friendly receptionist, and was then greeted by the audiologist who explained in detail how the procedure was going to proceed. He was very polite and I felt at ease straight away
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