We recently arrived in the UK from France. We called in to Audika Carlisle without an appointment to ask about maintenance of hearing aids bought in France. We were warmly and professionally greeted b... Voir plus
Établissement
Changer d'établissementDevonshire Street 4, CA3 8LP Carlisle, England, GB
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Availability of appt. Seen on time at appt. Nice welcome and clean office. Audiologist professional and friendly. Explained procedures of test. Explained results. Helped set up phone. Arranged... Voir plus
I just want to thank everyone at audika .co for getting my hearing aids back so quick and the people in Carlisle shop so helpful and courteous great team 🤩🤩🤩🤩
My third visit to Hidden Hearing for a hearing test, and I have been very pleased with the past two visits. However, I never had the test because I had a wax build up in one ear. So. A bit of a waste... Voir plus
4,7
Excellent
35 avis
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Les gens ont aussi consulté
Have been deaf in one ear for years
Have been deaf in one ear for years, and had used a nhs hearing aid with no benefit at all. Visited the hidden hearing shop in Carlisle, the service i got was really good and will have two hearing aids instead of one, I can hear for the first time in years wish i had gone earlier.
17 septembre 2025
Usually a very good service
My third visit to Hidden Hearing for a hearing test, and I have been very pleased with the past two visits. However, I never had the test because I had a wax build up in one ear. So. A bit of a waste of my time, and especially my partners time. I would have thought they would have recommended a wax test first.
7 août 2025
had an appointment with Adam who was…
had an appointment with Adam who was very knowledgeable and very helpful explained everything in detail great experience
5 juin 2025
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
My first impression was being greeted…
My first impression was being greeted by a lovely gentleman whose name was Joe.
Offered tea which was a lovely gesture.
Then saw Adam who did a very thorough hearing test.
He puts you at ease.
He was very knowledgeable & went through every detail about test.
I would highly recommend Hidden Hidden.
There after care service is excellent
28 février 2025
Avis spontané
Réponse de Audika - Carlisle
We hope Joe made the tea how you like it - we won't open the debate about milk first or last!
It's great to read that Joe and Adam made you feel welcome in our new Carlisle clinic and that your experience was as it should be, with thorough testing, knowledge and excellent service.
Thank you so much for leaving your review and of course, if we can do anything further, please do let us know.
Kind Regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Welcoming,friendly knowledgeable i was…
Welcoming,friendly knowledgeable i was made at ease great service
29 avril 2025
friendly professional service…
Staff are always attentive Friendly greeting and very very professional giving one confidence in diagnosis
10 avril 2025
Lovely clean branch
Lovely clean branch , spotless. Meet by a friendly Irish man who offered me tea and explained the process and made me feel at ease before my test as I had a very hard morning seems like he sensed this and calmed me right down before my test. The test was free and very easy to do, I would recommend hidden hearing to everyone and the staff are a credit to the company
3 mars 2025
Avis spontané
Met by plesent staff in nice…
Met by plesent staff in nice surroundings and received excellent treatment from a lovely lady from Newcastle
13 mars 2025
Very informative visitor and both Adam…
Very informative visitor and both Adam & Joe very friendly and obliging staff.
11 mars 2025
Hidden hearing Carlisle
Hidden hearing Carlisle, the best I've ever experienced. Staff are fantastic would highly recommend.
23 janvier 2025
Avis spontané
Good personarl skills
Good personarl skills, excellent service. Will recommend
Thank-you
Sue
15 janvier 2025
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