The lady who saw me was very professional. She explained everything before we started. She was a bit concerned after putting camera into right ear as there was an abnormal image behind the layer off s... Voir plus
Établissement
Changer d'établissement14 Regent Street, GL50 1HE CHELTENHAM, Gloucestershire, GB
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Lisez les avis des autres
Grace was very professional from start to finish. I over-ran my 75 minute appointment without being made to feel rushed. I was allowed to walk outside with hearing aids on so that I could hear the rea... Voir plus
This is second hearing test since needing aids. The first from a high street shop was short & somewhat impersonal. My second at Hidden Hearing was extensive & personal to me. Grace asked what I wanted... Voir plus
I was offered a home visit which made things so much easier for me. Simon was brilliant. Really explained things well and didn't mind what questions I asked. He answered them all. very knowledgeable,... Voir plus
Coordonnées de contact
14 Regent Street, GL50 1HE, CHELTENHAM, Gloucestershire, Royaume-Uni
- 01242 223050
4,7
Excellent
81 avis
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Les gens ont aussi consulté
A lesson in how to treat people. Excellent service
I was offered a home visit which made things so much easier for me. Simon was brilliant. Really explained things well and didn't mind what questions I asked. He answered them all. very knowledgeable, very patient and approachable. Excellent. service, can't fault it and would highly recommend.
8 octobre 2025
The whole experience of Hidden Hearing…
The whole experience of Hidden Hearing was very friendly and professional my needs were listened to and understood by Grace who is very experienced and knowledgeable
23 août 2025
The gentleman who came out to me was…
The gentleman who came out to me was very nice and friendly very professional
Diagnosed my hearing was quite bad
Then came the bombshell
£6000 for the recommended hearing aids!!!!!
No thanks I’ll shop around
1 août 2025
Avis spontané
Such a lovely girl who does my test &…
Such a lovely girl who does my test & so helpful giving me lots of advice.
27 août 2025
Everything was great.
Everything was great.
Grace was very understanding and explained everything in a language I understood
13 août 2025
As usual it was very professional.
As usual it was very professional.
Grace was so very helpful and extremely pleasant.
So pleased we came to Hidden Hearing.
Have recommended it to friends that now hearing aids from yourselves.
12 août 2025
Such a lovely helpful young lady very…
Such a lovely helpful young lady very professional
27 juin 2025
Very thorough
Lovely people, very thorough hearing test and overhaul of hearing aids. Always impressed.
11 juin 2025
Grace was very professional from start…
Grace was very professional from start to finish. I over-ran my 75 minute appointment without being made to feel rushed. I was allowed to walk outside with hearing aids on so that I could hear the real-world difference. I was offered two solutions with top-of-the-range Oticon aids with free after sales support. Only negative was that the aids were more expensive than expected.
24 mai 2025
Annual Checkup
The staff were friendly helpful and very professional, which made the whole experiance very pleasant.
22 mai 2025
So glad I chose Hidden Hearing
Great, friendly service with really knowledgeable staff. So pleased with my hearing aids.
18 avril 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Audika - Cheltenham
Good morning,
Thank you for your 3-Star review. We are pleased to hear that you have found your experience "very good". We welcome any comments whether they be recent or overall experience.
If we can help further, please contact our Customer Services Team on 0800 740 8796 who will be happy to take your call.
Kind Regards
Hidden Hearing Ltd
Customer Services.
A very pleasant and professional audiologist, who made the whole experience most straightforward.
Grace was very pleasant and efficient all through the examination, she explained everything clearly, and it was all perfectly straightforward. She's a true professional and a real credit to the organisation.
18 mars 2025
First class all round
Unhurried, relaxed, helpful, thorough. Made the visit a pleasure.
26 février 2025
Whole service was exceptional
5 février 2025
Practitioner Niamh was really helpful
Practitioner Niamh was really helpful . She explained everything clearly . Aided me in choosing the correct aids . I am extremely pleased with the results . It has made such a difference to me . I can use my phone and hear calls so clearly now .
6 février 2025
Avis spontané
The tests were comprehensive
The tests were comprehensive, and everything was clearly explained. I was most impressed.
25 janvier 2025
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