The two staff at the Chester-le-Steet clinic were so friendly. The receptionist made me feel welcome from the minute I walked in, and the ear wax removal treatment was performed, by Jackie, with care... Voir plus
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Always a smile from the 2 ladies I Always go home happy after being there. The audiologist Always makes me feel comfortable. It's one of the very few places I look forward to going 😊😊😊😊😊
A stable staff means that your needs and usage are remembered over the years. You are assured of a warm welcome and very professional attention. Highly recommended.
It's the staff. Jackie and Heather are very professional and helpful. And they do everything with a smile.
4,1
Bien
8 avis
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Always a smile from the 2 ladies
Always a smile from the 2 ladies
I Always go home happy after being there.
The audiologist Always makes me feel comfortable.
It's one of the very few places I look forward to going 😊😊😊😊😊
6 octobre 2026
Top Rate Treatment
The two staff at the Chester-le-Steet clinic were so friendly. The receptionist made me feel welcome from the minute I walked in, and the ear wax removal treatment was performed, by Jackie, with care and precision. As was the case in my previous appointment, Jackie talked through the procedure, and she ensured that all the wax was removed from both ears. She also advised me to apply ear drops on a weekly basis as a preventative measure, but also to pop into the clinic to have my ears checked whenever I felt the need, and I found this really reassuring. We both agreed that I would, in all likelihood, need another wax removal treatment in six months time.
This is my second visit to the Chester-le-Street clinic, and, crucially, I feel that I am in good hands! So, I would recommend this clinic to anyone who needs ear wax removal treatment, and also to anyone who has any concerns about their ear health.
7 octobre 2026
Avis spontané
Very professional
A stable staff means that your needs and usage are remembered over the years. You are assured of a warm welcome and very professional attention. Highly recommended.
16 septembre 2026
Pleasant and professional
Both Heather the receptionist, and Jackie the audiologist were very pleasant, professional and helpful.
The clinic in Chester le Street is also conveniently situated for access.
3 septembre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I went to get my ears syringed so that…
I went to get my ears syringed so that my otica hearing aids can be checked.
However the micro suction seemed inadequate and wax was left in my ears, l therfore do not feel the syringing should be paid for. Over the years I have had this process done intermittently and left with clean ears, also a problem with my right hearing aid remains unresolved.
20 août 2026
Réponse de Audika - Chester le Street
Hello
Thank you for taking the time to leave your review, we are grateful for the 3 stars.
We have managed to locate a record for you and have arranged for our Customer Services Team to reach out to you so this can be looked into.
If there is anything else we can help you with please feel free to let us know by contacting 01622 775191 or by emailing contact@audika.co.uk
Kind regards,
Audika UK
0800 740 8796 / 01622 775191
contact@audika.co.uk
It's the staff
It's the staff. Jackie and Heather are very professional and helpful. And they do everything with a smile.
21 août 2026
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