Audika - Glasgow - St Vincent Street Avis 

Very friendly welcome and hearing test was thorough and comfortable. Overall experience was excellent and happy with the product. Would certainly recommend Hidden Hearing.

When I finally accepted that my hearing was less than perfect the obvious thing to do was go to Hidden Hearing as my husband has been with them for 25 years.
I went to the Saint Vincent Street branch In Glasgow and the whole experience was excellent. The testing was thorough and the advice on what sort of aids would be appropriate was most helpful. I had no trouble getting used to the aids and find them comfortable and trouble free. It was easy to get help with any minor issues which arose in the early days and aftercare, with thorough annual check ups has been very helpful.
I can wholeheartedly recommend Hidden Hearing and the staff at Saint Vincent Street.

I have been a customer of Hidden Hearing for 25 years. Over that period, they have provided me with the most up-to-date technology in my hearing aids. But even better, the audiologist has provided helpful and reassuring advice. That is the main reason I have been a customer for 25 years

It was a great experienced and helpful. For my First time and if not the simple and very clear explanation from Mr Gordon Bruce . I am happy for everything..Reception welcome was very good and special.. Thanks so much.

John was most helpful especially when there was a problem with the equipment he was trying to instal on our TV. He is going to have to try and find the right connection so that I can hear the TV better and will get back to me if he can find one.

Friendly and helpful staff. Easy to deal with and very nice attitude.

Mr Bruce was efficient and helpful in all aspects of my visit could not be better.

Everything!!! Mr Bruce WAS SUPER HELPFUL, KNOWLEDGEABLE, FRIENDLY, AND TRUSTING……HE LEANT ME A CHARGER FOR 5 DAYS, AT NO COST, AND HE DIDN’T KNOW ME, ASK FOR ANY IDENTIFICATION, OR EVEN A REFUNDABLE CHECK, IN CASE I DIDN’T RETURN THE CHARGER……HE EVEN CHECKED MY EARS TO MAKE SURE I DIDN’T HAVE OTHER PROBLEMS! I HAVE NEVER RUN INTO THIS KIND OF EXPERIENCE IN MY LIFETIME! I LIVE IN FRANCE, WISH I HAD SOMEONE LIKE THIS NEAR ME! WOULD UNCONDITIONALLY RECOMMENDHIDDEN HEARING TO ANYONE WITH ANY HEARING LOSS!
SINCERELY, Jeff Roberts

Pleasant environment in general with some helpful advice.

Friendly staff. Made you feel relaxed and everything was very well explained.

Coming from helensburgh direction, hit heavy traffic on the m8 due to a crash.

Gave them a ring, and they were more than accommodating to ensure i still got the appointment.

Was scheduled for the free hearing test, and they went above and beyond with the whole procedure, far exceeding the standard of tests that ive been used to in the past!

Had Dr Gordon Bruce as the specialist, and he was absolutely top notch. Immediately engaging, polite and incredibly professional. He gathered some details on the symptoms that had led me to enquire about a test, and paid full attention to what i was telling him.

The receptionist was polite and answered my queries about hearing protection too.

Then Gordon went through a rigorous series of tests to establish where my hearing was at, including a distance tone test, numerous isolated booth tone tests, and even a background noise test that sinulated a noisy background chatter environment from which i had to identify a particular person's sentences.

Just brilliant. As i say, exceeded my expectations, and if i happen to encounter any future hearing related issues, the Hidden Hearing clinic in St Vincent Street will be the first to hear from me!😉

Gordon Bruce is always extremely friendly, professional and welcoming every year we visit the Glasgow office....

Gordon Bruce conducted a comprehensive examination confirming diagnoses as given by NHS. I have been wearing hearing aids for over ten years but have felt the quality of the aids supplied by the NHS might be improved. I have been issued with Oticon Intent 3 [The intent 1 was beyond my budget]. The phone app doesn't work with my Motorola g50 - not a sophisticated phone with which the NHS app didn't work either. It's far too soon [less that 24 hours] to tell if the expected improvement in social settings will result. Music through my HiFi registers the treble a lot better.
I would certainly recommend going to Hidden Hearing.

Friendly, efficient and really good communicators.

Jane was excellent. She showed me exactly what was happening and also how clean my ears were. She was very knowledgeable, professional and had a lovely manner. All in all a good experience.

Struggled on with nhs aid for a few years. Eventually gave up as it did not improve my hearing. Got two hearing aids, consultation Monday hearing aids Tuesday. 60 day money back guarantee. Great service to orkney residents. Thank you

Excellent customer service & friendly staff. Highly recommended.

Always confirm appointment and Jane so informative and explains everything.

John was clear and open in his communication with me and he answered in detail all my questions.

Jane was very helpful, friendly, understanding and respectful, explaining each process before beginning making sure that you understood each process.
A very pleasant experience.