Audika - Hatch End Avis 

Lovely service from Dr Mary Wakwabubi at the Hatch End Branch. Explained everything in detail for my first appointment. Only had one appointment so I cannot give a more detailed review.

I saw Roopa Samani at Hidden hearing today to have my hearing checked and wax from my ear removed. It was a pleasant experience I was greeted well, everything was explained thoroughly and the treatment was carried out with great care. I would strongly recommend Roopa to anyone who want their hearing checked. The technology used is also state of art.

I have had 2 appointments at hidden hearing in Hatch End with Roopa Samani. She was great and made me feel very comfortable, explaining what was being done and why. I was told more about the shape of my ear canals etc. which I didn’t know about and this was helpful. She took pictures before and after treatment to show change and did tests to check efficiency of my hearing on a graph. Overall great experience.

My father had wax removal and was very satisfied.

The staff at the Hatch End branch were all very helpful and polite.
Mary explained all the tests that were carried out and helped to put me at ease.
There was no sales pressure and I didn’t feel rushed in any way.

I went for a free hearing test, as advertised, but was told my ears were too blocked. So I went away, applied Earol spray (as advised) then rang up to book a clean. I was charged £70 over the phone in advance of the cleaning service. When I attended to get them unblocked I was told they do not need cleaning, adding the 'Earol' must have worked! So I naturally asked about my money, I was told 'no as I had had a service', and was then told to be 'thankful they didn't need treatment'! After writing to complain I did get £30 back (less than half); I suggested why not a £20 deposit, then pay the other £50 when they are actually cleaned? They won't do this, I wonder why? £70 is a days teaching for me! I still feel robbed and will, in future, use an audiologist that doesn't take the money up front. Imagine if your dentist had the same policy?

Efficient professional company. Roopa the Practitioner very kind and patient with my 98 year old Mother in Law. Excellent result.

Calm and patient service from Roopa who suctioned my mum's ears

Visited Roopa Samani at Hidden Hearing Hatch End Pinner for micro suction to remove wax. Roopa was careful and performed the procedure successfully. The booking arrangements were efficient and I was seen on time. I will return for further treatment if needed.

Lovely staff and great service to get ears tested for free! Very sincere and professional

I found Mary to be courteous and professional - she fully explained the process and was happy to answer any questions - good experience

I found the practioner kept me informed about the process and though I had to return as The wax was very hard they were very thorough and professional

I had a hearing test with Mary this morning - extremely courteous and professional and thorough. Explained the process and the results very clearly

Roopa Samani was excellent. Punctual friendly and professional.

Roopa Samani was very helpful and always explained to me in details what procedure was being performed and showing the images and videos. The whole experience was painless and as smooth as it could be.

Surprisingly pleasant experience. Highly professional Roopa Samani did a wonderful job for me.

My appointment for wax removal today 27th June was at the Hatch End branch and was carried out by Khadisha Walters. She explained the procedures very well and carried out the treatment in a calm and professional manner. Excellent !!

It was my first time for ear wax removal. Roopa samani explained the procedure and that helped me to be calm for her to do the wax removal. I would recommend Roopa. Thank you.

I went for a wax removal (not my first one either) and it was such a pleasant experience, made even better with the welcoming and caring nature of Roopa Samani. 10/10, would recommend getting your wax removal done by this company.