Audika - Hull Avis 

The staff very charming and polite

Just visited Hidden Hearing Hull, good experience. I had some anxiety about my hearing and contacted the branch about having it checked. Found my hearing is normal for my age group although I do have a little wax. So, good result for me. Quite interesting too. It was straightforward to organize, contacted hidden hearing, booked a time and date and that was it.

Sophie the audiologist and the lady on reception were both friendly and put me at ease. It’s quite a similar experience to having your eyes tested I think. It’s a very clean environment, bright, comfortable and they even made me a cuppa which was appreciated.

Location is easy to find. It’s like a shopfront, right in the middle of Hull city centre, opposite the Hull Cheese pub.

I attended hidden hearing at Hull Mandy was very patient and informative on removing stubborn ear wax from both ears and I think she is credit to the company.

Just had my very first hearing test so wasn't sure what to expect. From the point of booking my appointment last week to attending today in Hull, the staff were lovely and friendly and the environment warm and welcoming. Each step of the process was explained as we went along and there was absolutely nothing 'sales-y' about the experience whatsoever. Given that it's nigh on impossible to get a referral from the NHS currently and that other companies who do carry out hearing tests (but are primarily known for eyesight tests) charge for this service, it's an absolute no-brainer to choose Hidden Hearing for a free hearing
test.

I care for my father, who had a particularly large build up of wax, which the GP said they could do nothing directly about. I found hidden hearing and firstly, the service they provide is always with a smile, and they take their time. Secondly as a carer, I felt included and informed about the procedure and this made my father feel more comfortable. Mandy was patient and considerate throughout his appointment, and although my father was a difficult case, she didn't try to capitalise on his case. At all times I felt he was in very capable hands. Highly recommend

My experience was very good Mandy explained everything indeph in a very thorough and professional understanding way she was very pleasant and polite i would like to recommend their services very highly

The women were so lovely and it was a really welcoming experience. Sophie was knowledgeable and really made me feel at ease

Really pleased with service,went for a hearing test , but due to blockage of wax, was placed with Mandy, whom used Microsuction to remove wax, after wax removed, I could not believe the difference, Mandy did an excellent job, I am now booked in for a hearing test. Would definitely recommend Hidden Hearing.

Wonderful experience. Excellent experties when explaining proceedure. Highly recommended.

Excellent experience at Hull Branch. Lady on reception was so helpful, polite and organised.
The Audiologist was amazing.
Explained in detail the procedure and again helpful, polite, and organised. Highly recommended. 😊

After trying ear drops for over a week and a gentle spray of the shower head, the wax just felt more impacted and was becoming difficult to hear. Seeing Hidden Hearing performed Ear wax removal, I booked an appointment in-store. Mandy was was friendly and made me feel relaxed by talking me through each step of the appointment. The otoscope also showed lots of wax in the other ear too which I was amazed to see. Once the wax was removed in both ears (no extra charge for both ears) by a micro-suction; a painless low-pressure suction probe, my hearing came back. An overall pleasant experience. Thank you.

I am extremely impressed with the earwax removal procedure I received today from Mandy. A very thorough explanation of my treatment and images taken to show what was involved with a step by step explanation at each stage. Very professional service from all staff and a special thanks to Mandy who made me feel safe and reassured at all times. I can now hear again!

Relatively new business so heard about them by word of mouth. Very professional and organised process from start to finish. Would highly recommend you book an appointment. No pain, stress or discomfort.

Excellent service explained everything great would definitely refer your service to others. Very helpful and professional

I had my earwax removed in Hull by Mandy,she was gentle,caring and kept me well informed during the procedure which was totally painless,I would strongly recommend Hidden Hearing,the receptionist was lovely too and offered me a coffee.Thanks for a professional job,I can hear clearly again.

Mandy was excellent, fantastic service

I have had excellent care from day one of getting my hearing tested, to being fitted with my hearing aids in July '22.
Sophie has been there at the end of the phone to answer my queries. Today, I had my yearly review with Sophie. Got new supplies for my hearing aids and had my hearing checked. All great!

Had 2 appointments with the lovely Mandy at their Hull clinic.

Everything went brilliantly, the procedure was explained clearly and thoroughly. Mandy was great in making sure I was alright and felt no pain or dizziness.

Overall, I was super happy with my experience at Hidden Hearing and would definitely recommend them to anyone concerned about their ear health!

They are helpful, honest and lovely. Just had a wonderful experience and they always serve with a smile.

A very friendly staff!