I always enjoy going to the Inverness branch as you always get a warm welcome from the staff and well looked after. The staff are very professional in their chosen fields and explain what each tes... Voir plus
Établissement
Changer d'établissement16 Margaret Street, IV1 1LS INVERNESS, Inverness-shire, GB
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Lisez les avis des autres
The Staff. The Staff. The Staff. Competent , Totally Professional. Polite , Enthusiastic. Gentle and understanding with the sales pitch. If I ever were to recommend a service this would be th... Voir plus
Well received from the moment you enter. Then directed where to go to get the most up to date investigation of my ears’ current abilities. And further up to date upgrading of my equipment!!! And a... Voir plus
Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only e... Voir plus
Coordonnées de contact
16 Margaret Street, IV1 1LS, INVERNESS, Inverness-shire, Royaume-Uni
- 01463 223412
4,8
Excellent
171 avis
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Very satisfied customer
I always enjoy going to the Inverness branch as you always get a warm welcome from the staff and well looked after.
The staff are very professional in their chosen fields and explain what each test does.
8 octobre 2026
The Staff. The Staff. The Staff
The Staff. The Staff. The Staff.
Competent , Totally Professional.
Polite , Enthusiastic.
Gentle and understanding with the sales pitch.
If I ever were to recommend a service this would be the one.
Happy Now?
8 octobre 2026
Neil conducting the tests.
23 septembre 2026
It was a hearing test and a little…
It was a hearing test and a little stressful
But the lady was pleasant and explained everything well
2 septembre 2026
A very comprehensive hearing test
A very comprehensive hearing test.
I was shown hearing aid options, but not too pushy.
I would recommend to others
22 août 2026
Nice friendly staff
Nice friendly staff
Made to feel at ease & explained everything they were doing
Very happy
21 août 2026
Very welcoming
Very welcoming. Staff were helpful, the testing was extensive, the explanation good!
Happy to recommend the service.
27 août 2026
My whole experience met my expectations…
My whole experience met my expectations especially the staff who were helpful and friendly. I was totally satisfied.
20 août 2026
I felt very well looked after
I felt very well looked after, from the initial appointment, right through to having my earwax removed, and the aftercare. Impressive
22 août 2026
Great service as always
Great service as always, very professional , covered all the hearing areas.
19 août 2026
A pleasant return
A warm welcome from Kevin and Neil I had some issues that Neil got to work and got them sorted very professional.
15 août 2026
Great service
Great service, lovely staff and very professional, and have recommended to my family and friends
5 août 2026
Made at ease when attending
Made at ease when attending, even though they couldn't carry out the procedure on one ear due to infection, was advised on what to do next and then to come back to finish the procedure off free of charge.
26 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very personable assessor
Very personable assessor, working under not very good surroundings. Gloomy office and outside noise ftom construction.
Quote way above expectations. Will not be following up. .
26 juin 2026
Réponse de Audika - Inverness
Hello
Thank you for taking the time to leave you're review and we are very grateful for the 3 stars
We’re pleased that you found our Hearing Aid Audiologist personable, however we’re sorry to learn that the surroundings and external noise impacted your experience. We will certainly pass this feedback forward to our Day Centre Co-ordinators to review.
We also appreciate your comments regarding the quotation. Our pricing is all-inclusive, reflecting both the devices and the ongoing care and support we provide.
We pride ourselves on our world class aftercare service and believe that this is reflected in the prices we offer. We do also offer payment plans, if this is something you would like to explore please do contact us on the details provided below and we'd be more than happy to discuss this with you.
Kind regards,
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
HIGHLY RECOMMEND
Hearing & aids were checked, before updating the aids. It was thorough but seamless. Good service greatly appreciated. Thank you.
5 juin 2026
Excellent Service and Customer Care From Bethany .. I'd Highly Recommend a Consultation and Hearing Test Here and It's Free ..👌🏻
Excellent Service and Customer Care
16 juin 2026
Really professional reassured me and…
Really professional reassured me and explained the procedures and everything about the procedures step-by-step. And removed all my ear wax.definitely recommend. Was really thorough. The service was excellent.
2 juin 2026
Excellent stuff
Excellent stuff. I went there as a 55yr old who had never had his ears done. I had to go back a second time(still on the £50 quoted), and Tracey managed to get the rest out quickly. Great service, lovely people, what more can you ask for!
28 mai 2026
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