I have been very lucky to have Faraz Aslam as my regular audiologist, who has always gone over and above in customer care. He is professional, courteous, and always reassuring. I always feel relieved... Voir plus
Établissement
Changer d'établissementUnit 1 82 Albion Street, LS1 6AG LEEDS, Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy to book an appointment once I received a telephone call. Easy to find the store in Leeds . Full explanation given before commencing the hearing test. I felt safe and listened to. My identity an... Voir plus
Very pleasant receptionist and audiologist. The latter was understanding, prepared to listen and explained things as the various rests were made. The only issue was that she pushed hearing aids de... Voir plus
It was all very straightforward, and simpler than expected. The suggestion that my wife should attend the hearing test, as "a familiar voice", was not followed up.
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Faraz Aslam did a home visit in Leeds…
Faraz Aslam did a home visit in Leeds to fit replacement hearing aids for my elderly Mum with dementia. He was punctual, friendly and kind, whilst being professional and helpful and explaining everything to myself and my Mum.
They were caring and considerate
Exceptional service
Mandy in the Leeds branch was exceptionally kind, clear and efficient. She talked me through every part of the process and I felt really looked after.
very profesional great servise and very…
very profesional great servise and very friendly
Just visited Hidden Hearing Leeds
Just visited the Hidden Hearing in Leeds with my Dad.
We were seen by Faraz , who was very helpful and gave us 5* service .
I would highly recommend Hidden Hearing.
No matter who we see, the staff are always friendly and helpful . Nothing is too much trouble.
Thank you for taking care of Dad
Great service and easy
Great service and easy. Mandy in Leeds was lovely.
Great experience.
I have needed regular wax removal for the last 35 years and I can honestly say the visit to Mandy in Leeds was the best experience ever! She asked many questions and then gave a detailed explanation of the process.
The removal process was delicate but thorough and pain free. The room was immaculate and the equipment very sophisticated.
Very professional and clear explanation
I was seen by Mr Faraz Aslam. He was very approachable and professional. The hearing test was done very efficiently and he explained clearly the results of my audiogram. He then recommended the model of hearing aids which he thought best suited me. Naturally his recommendation was the top of the range in terms of performance and price. He told me to get back in touch when i made a decision on whether to get hearing aids or not. What i liked was that there was no hard sell like a double glazing salesman!
Excellent service and support
Faraz was great: polite and helpful, answering the questions we had and being very patient with my mum who struggles to process anything technical. Very impressed with the service he provided.
Farah Aslam from Leeds hidden hearing…
Farah Aslam from Leeds hidden hearing was very professional and explained everything very clearly. I can only recommend him
Faraz Aslam
Faraz Aslam
He was extremely professional and well mannered
He was helpful and very knowledgeable
A good experience
Friendly and informative approach
Friendly and informative approach, a very professional investigation and no pressure applied when suggesting best possible solution to hearing loss.
Experience of visit to Hidden Hearing …
Experience of visit to Hidden Hearing in Leeds
Very helpful staff.
Leeds hidden hearing.
Aleesha at Hidden Hearing in Leeds is so supportive and helpful. I had previously seen other audiologists however Aleesha really listens to me and any concerns I have.
Alison on reception is lovely and always tried to accommodates appointments to fit around work too
Very professional extremely helpful and…
Very professional extremely helpful and not pushy atall
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Waste of time and travel and parking in…
Waste of time and travel and parking in Leeds. No staff and office closed!!

Réponse de Audika - Leeds
I had a great experience with Mandy at Hidden Hearing (Leeds). It was very informative and I had great care.
I had a last minute appointment with Mandy at Hidden Hearing in Leeds today (an ear wax removal that was needed urgently as going on holiday the same morning!). Both the customer service and Mandy were exquisite, getting back to me quickly and efficiently. When I arrived at the clinic, Mandy spoke through everything we were going to be doing and made me feel very comfortable. The information I was given throughout the appointment about what was going on inside my ears was most helpful, and knew I was in good hands. I am so grateful for the Hidden Hearing services today, and would highly recommend visiting them when in need of ear and hearing care!
I had my yearly check up at my home
I had my yearly check up at my home. My hearing was checked, my ears were checked. Then my hearing aids were checked. The Hidden Hearing rep comes to me each year and he is always polite, friendly, professional in every way. He has the time to spend and listen to any concerns that I might have. I would recommend Hidden Hearing to anyone.
Gentleman most efficient but very…
Gentleman most efficient but very friendly. Gave me a hearing test and tested my hearings aids, discerning that both needed new batteries. All done in 15 minutes. Very satisfied. 😊
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







