Audika - Lichfield Avis 

Who would have thought that having earwax removed would be a pleasant experience. Tracy Vaughan the ear care practitioner made you feel relaxed with her friendly Information of what she’s doing and her expertise in removing the wax was brilliant. Thank you Tracy

Very patient and understanding

I visited the Lichfield Hidden Hearing branch for earwax removal. The treatment was on time and i was treated in a totally clear and professional manner. Tracy was very clear in her explanations of the treatment throughout showing relevant photos. She had a great personality which immediately put me at ease. The treatment was very successful and I've already booked my appointment for next year!

Made to feel welcome.
Professional and courteous service
Felt at ease with the tests and comfortable with the options made available to me.
Products ordered arrived early
Set up and fitting was seamlessly achieved as I can now hear again.
Well done Hidden Hearing of Lichfield: I'll be recommending you to anyone and everyone who asks!

Tracy Vaughan,ear care practitioner, was very helpful and efficient when removing ear wax.

Thank you to Tracy Vaughan for carrying out my wax removal. She was patient, knowledgeable and made the experience a good one. The general hearing check and close up view of the inside of my ears makes the cost reasonable.

Went to Hidden Hearing clinic in Lichfield today, 16th October, for an appointment for earwax removal. Tracy, the ear care practioner, was excellent at explaining the various stages in a friendly, professional manner and made sure everything was completed in a safe and pain free way. I would highly recommend this clinic.

Had an ear wax removal with Tracy Vaughan today. I was recommended by my Mom who also sees Tracy. I was nervous about the appointment as I haven't had wax removal previously but my hearing was really suffering so needed some intervention. Tracy was really warm and friendly and talked me through the whole process without me asking her to. She repeatedly checked that I was doing ok through the extraction and was really empathetic towards how I must've felt prior to the apt. Couldn't recommend her enough. Money well spent and cuts out going to the Doctor and waiting times.
My hearing was so improved coming out of the apt that I could hear my coat against my neck and other sounds that I've not noticed for so long. Drastic difference! Gentle but effective. I wouldn't normally write a review but Tracy was so great and I hope this may encourage others to seek treatment.

The service was amazing; right from the first telephone enquiry, reception, to the diagnosis, providing the hearing aids, explanations were friendly informative and so reassuring promising further help and advice if needed. The staff are to be applauded.

Really impressed.
Knowing that my husband was experiencing hearing loss, as well as tinnitus I decided to have my hearing checked too. We first went to Boots to be told we both needed hearing aids! We decided to get a second opinion and came to Hidden Hearing. My husband now has hearing aids programmed so they help with his hearing but don't increase the tinnitus. But, this time I was told that though I had a slight hearing loss nothing was needed other than another (free) test in two years.
We are so impressed with hidden hearing.

Very professional and very honest. Booking was very straightforward. The service (Ear Wax Removal) went really smoothly and Tracy Vaughan gave me a lot of advice which will prove helpful. Thank you

Just had Ear wax removal by Tracy Vaughan at Lichfield Hidden Hearing. So kind and explained everything showed me before an after pictures and had my first ever hearing test (supersonic hearing in left 😃)
Thank you Tracy will definitely be back x

Just had my ear wax removed by Tracy in Lichfield. Excellent service. it couldn't of gone any better. I would definitely recommend.

Just got home from Hidden Hearing in Lichfield after having the wax removed from both ears by Tracy Vaughan. What a lovely experience - I can finally hear again after 4 weeks of being deaf in my left ear, and my right ear had more wax in it!!!
Would recommend Hidden Hearing to anyone. Many Thanks once again to Tracy. Elaine

Tracy Vaughan is attentive, informative and very professional - she also makes a slightly unusual procedure rather fun!
Wax all gone - quickly and painlessly, I 100% recommend her.

Excellent and friendly service from Tracy V. Many thanks

A very friendly and professional service!

I have had ear wax removal done many times and Tracy Vaughan of Lichfield hearing centre was attentive and explained what would happen and the procedure was the best experience of ear wax removal I have ever had

My appointment for earwax removal With Tracy Vaughan at Lichfield branch. The procedure was carried out with complete competency and courtesy. I also received valuable advice on future practice and treatment.
During my visit to the branch, i had my equipment checked and upgraded. Total Satisfaction!

Went to Lichfield branch for very hard piece of wax removal. Although it took 3 attempts, the audiologist Tracy Vaughan refused to be beaten and I now have a pain free, clean ear. Thank you Tracy.
David