Audika - Loughton Avis 

When I visited Hidden Hearing at Loughton I saw Wendy who was excellent and extremely efficient when she removed the wax from both ears. She also noticed a slight ear infection which was the cause of my itchy ears. I would highly recommend Wendy to anyone with an ear problem
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Just finished of my ear wax removal appointment at the Loughton branch and couldn’t recommend it enough to people. Wendy was so helpful and lovely throughout the whole process, making sure I was all okay throughout the removal and going over everything including before and after photos. She was very helpful as well with her trainee taking time out to show her what to do. Couldn’t recommend Wendy more to people getting their ears looked at. Will definitely be revisiting.

George Winchester. I had earwax removal by Wendy at the Loughton branch, she was very professional and made me feel very comfortable whilst she done the procedure, and i would thoughly recommend

I had a comfortable, informative and useful session with Nick, in the Loughton office of Hidden Hearing. I was re-instructed in better care of my hearing-aids, shown colour pictures of my tympanic membranes, etc, with minimal wax in canals. Aware of professional approach and confident that I was being treated well, having myself earlier apologised in advance by phone that I would be a few minutes late for my appointment. Fortunately the next customer hadn't arrived when I left. I look forward to next appt., which is unlikely to be required for a further ?12 months. David Whiteford

Excellent service always so patient and informative and caring

Another brilliant experience at Hidden Hearing, Loughton branch, today. Had initial audiology appointment with Sue who gave me professional, clear and concise advice. Very empathic and lovely lady. Then they managed to accommodate an eat syringe, during the same visit. I always see a brilliant lady called Wendy, she’s excellent. Puts you at ease and is very skilled. I’ve always experienced a lot of discomfort with NHS ear appointments but Wendy is very careful and gentle. If you’re looking for ear care specialists in Loughton these are definitely the ladies to go and see. I’ve been a patient for about 3 years now and they always impress me! Thank you both!

Recently visited Hidden Hearing as my partner was in severe pain with what turned out to be a blocked ear. We were seen by Wendy who was very efficient and caring, so much so I had my ears checked there and then and subsequently cleared a week or so later, excellent service.

Excellent service and well looked after by Wendy Green.... 👍

This is just a wonderful staff of true professionals. An individual approach to each client. They change people's lives for the better by 180 degrees.

Very good service

Can’t fault any of the team. Everyone was so kind & helpful, from wax removal for my nan to fitting her with a new hearing aid, they went above and beyond! They even helped me with my own ear problems. Won’t hesitate to recommend them to everyone!

A hearing test was conducted and the graph was shown to me so I could see a slight deterioration from a year ago . But it could be that a cough and cold I recently had may have been the reason.
Asked if my aids are still ok I said yes, hence no need for new upgraded ones yet. An appt was made for next year and at present no further action was required.

Wendy was nice to talk to very good at her job would recommend to any 1 who has a earing problem I was so happy when Wendy done my ears she gave me back my hearing thank u Wendy keep the good work up

recently had the pleasure of receiving an ear waxing treatment and I couldn’t be more satisfied with the experience. From start to finish, the service was professional, hygienic, and surprisingly comfortable. The specialist took the time to explain the process, making me feel at ease, and ensured everything was done with great care and precision. The results were fantastic — my ears felt clean, refreshed, and noticeably clearer. I highly recommend this treatment to anyone looking for an effective and efficient way to maintain ear hygiene. Truly a five-star experience!

Always a very friendly and professional service, whatever your hearing needs are.
Thoroughly recommend.

The staff was very helpful
I was explained everything in details
I was very welcomed by staff
The clinic was very clean .

Had an extensive and informative hearing test and maintenance on my hearing aids. I was very happy with my treatment. It was professional and friendly. Thank you.

I cannot recommend Wendy Green highly enough. She is professional, caring and excellent at what she does.

Very good service.