A very friendly reception at the shop with a coffee if you want it. My usual audiologist was on leave so I saw a new face who was very friendly and professional. She did the tests for both ears an... Voir plus
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I had my usual routine appointment in Salsibury .On arrival I was greeted by the receptionist who offered tea or coffee. On time Bernard called my wife and I to the testing room where he tested my hea... Voir plus
Very helpful staff who also gave some rather useful advice. I would recommend others to visit.
my usual member of staff which I normally see was away on sick leave. so I have to rearrange the time of the appointment which was no problem, with another member of your staff. Younger but very goo... Voir plus
4,8
Excellent
135 avis
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I was a walk in and was dealt with in…
I was a walk in and was dealt with in an efficient and friendly manner. I was seen straight away.
My only concern was the cost of the treatment which seemed high for the service and it would seem high for people on low income and elderly patients too.
6 septembre 2025
Our Recent appointment at Hidden Hearing Salisbury
We were not kept waiting.
Bernard was polite friendly & efficien.
18 juillet 2025
'Patient' Help Much Appreciated
Visited your Salisbury branch yesterday. Mr Hunt most patient and helpful. My wife of 84 is very frail. If hearing loss contributes to her condition on yesterday's showing i think we are with the right people to help us.
Tom Ridout 87
18 juin 2025
Excellent service and advice
Seen on time, no waiting. Very confident, knowledgeable and experienced advisor/technician.
10 juin 2025
Fast efficient and friendly service.
4 juin 2025
Check-up
Having reached retirement age, I was given hearing test by Bernie, my first in 16 years, to see what stage I had reached with my hearing. Professional and clear assessment; much what I expected though very useful to have an accurate overview. He suggested a follow-up test might be beneficial in a few years time, which I will activate with them. Good service; recommended.
2 juin 2025
Avis spontané
Very professional and helpful and…
Very professional and helpful and everything is explained.
9 mai 2025
Excellent experience
I was greeted as soon as I walked in the door, no waiting around. Treatment started immediately by a chap who was very approachable & friendly. Explained the process thoroughly. Immediate relief to both ears. Left very happy.
25 avril 2025
Excellent customer service nothing was…
Excellent customer service nothing was not to much trouble would not hesitate and recommend Hidden Hearing
11 avril 2025
I was made to feel very relaxed given…
I was made to feel very relaxed given very clear explanations and got given a very good breakdown of my results.
Then my hearing aids were adjusted to what was needed .
Also a very friendly welcome on arrival
2 avril 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Spent an hour with what felt like a…
Spent an hour with what felt like a sales pitch- as soon as 'he' was aware I didn't have the money he lost interest and decided that there was someone else waiting- i explained i needed my original H/A checked so that I could use them until I could afford new ones but he said this was not possible cant connect on his computer mine were not compatible(Oticon) and there was someone else waiting.
Unfortunately i have found H/A 's to be an excuse to get as much money as the companies can and Hidden Hearing are the same as all the H/Aid companies I have come across Shameful not interested in improving the life of those who need help/ support with their hearing. .only getting as mych money as they can without getting any service
14 mars 2025
Réponse de Audika - Salisbury 3 Market Walk
Hello Jacee,
Thank you for your review.
We are sorry that you felt some pressure when you visited us recently and that you've experienced a similar outcome from other companies in the hearing aid industry.
We do offer a lifetime service package for patients who purchase from Hidden Hearing, however, we are not in a position to extend that to hearing aids from other suppliers at this time.
You may have already approached your previous supplier but if you haven't we would certainly recommend doing so. Naturally, we wish you the best for your future hearing care journey.
Kind Regards,
Customer Services
Hidden Hearing
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
When the nhs gave up on my hearing…
When the nhs gave up on my hearing difficulties hidden hearing stepped up to the plate I am no longer embarrassed to use my mobile phone and the remote connectability to my phone makes the changing of volumes for different noise situations a breeze
Thanks Pete
Salisbury
26 février 2025
Avis spontané
Réponse de Audika - Salisbury 3 Market Walk
We love it when technology steps up and makes such a difference. We are pleased you found the next partner in your hearing care journey in our Salisbury clinic and of course, if we can help with anything along the way, just let us know.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
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