Audika - Sheffield York Street Avis 

Very thorough and easy process! Was looking for relief in my ear and Mandy provided that!

Great friendly service from receptionist Julie & hearing specialist Lilly.

The staff were very polite and friendly.
The Hearing Aid Dispenser, Lilly was very professional, explained everything clearly and was very thorough, excellent experience.

Had new hearing aids from Stafford Branch. Service from them was excellent. From first hearing test through to finding the right fit meant for my ears, as I have limited dexterity in my hands. Would recommend them highly.

My initial review assessment went really well. I felt at ease with the adviser, Lilly, who was very professional, friendly and very efficient in explaining the process and in examining me.
I did make the point that I had an existing relationship with Scrivens but I feel there will be better support with HH. I will look to use Lilly at HH in future. M Ward

Lilly was very helpful and very kind in explaining the results of the audiometry tests and how my deafness was affecting me in being able to hear speech correctly. She tried me with one of the hearing aids and there was a substantial improvement with using the aid she recommended. I would recommend anyone to go to her for a hearing review if they have hearing problems.

Excellent service from Lilly this morning. I have been a customer of Hidden Hearing for many years, and moved to their Sheffield branch during the COVID pandemic and have stayed with them. It is so much more focused than the Barnsley set up.

Really personal and informative first appointment. Hearing health and its importance to general cognitive and mental health was explained. Results of hearing test was explained clearly and a test of hearing aids carried out with sympathetic understanding of how strange this first experience of hearing aids can be. Sensible advice given about the best choice of appliance and all questions answered. Having a friend at the first appointment as also helpful as we were able to discuss the experience and decisions taken which was reassuring when making such a big financial investment.

I took my mum for a hearing test. We were greeted by Lilly.
She was so professional, friendly and explained everything very clearly to myself and my mum so we could understand without any confusion.

I would definitely recommend this service.

Excellent service well looked after by caring staff

Lilly at hidden hearing Sheffield has been excellent, knowledgeable, friendly and polite. and has improved my lifestyle immensely by providing the perfect hearing solution.

The Lady I saw was excellent. She goes through everything so that you understand. The receptionist is lovely as well. They will answer any questions or queries you have. They are quite easy 2 put in and you will notice a dramatic change in your hearing instantly,everything is so much louder and clearer. Would definitely recommend 2 anybody considering just do it. You will b amazed and the service you get is excellent. Thank you so much.

Went with my sister who has had NHS hearing aid which did not help her - she says it’s not her ears but I mumble! However went to Hidden Hearing Sheffield, very impressed how thorough the assessment was, she has her hearing aids from there, they are great, we now have conversations at a normal level rather than me shouting, Lily at Hidden Hearing fantastic.

My wife and I have had three visits to Hidden Hearing, York Street, Sheffield.
First went for a FOC Hearing test.
Greeted by Julie, then seen by Lilly.
The test and consultation was one of the best, personal and much more informed than the NHS.
Eventually received my two top of the range aids, with charging equipment and TV box.
Did not think I could wear the aids from getting up, to going to bed.
Even after only a day, did not realise they were in my ears.
However, the service and attention by Lilly, was exceptional.
What a wonderful professional consultant.
BillAugust

I had an appointment at the York Street Branch in Sheffield this week. Lilly and Julie couldn't have been more friendly and helpful. I was greeted by Julie with a cup of tea and some interesting conversation. So although I was very early for my appointment, the waiting time passed very quickly. In the consultation, Lilly was very thorough in her questions and explanations; and I left with a very clear idea of what my hearing aid options were. I was even given the chance to try out hearing-aids so that I could experience how well they worked! Many thanks to both of you!

If you are suffering from ear wax build up, go and see Mandy. The removal was nice and easy. Feeling much more comfortable now.

Lilly Demirezen the audiologist was fantastic with myself and my 92 year old dad. Eventually they did not suit his life style but fantastic service throughout. 👏

On a visit from Ipswich to Sheffield, one of my hearing aids stopped working. I popped into Hidden Hearing in the hope that they could offer advice. Lilly and Julie quickly found the problem and sorted it for me. They both went above and beyond to help me. It was exceptional service. Thank you ladies.

Despite my deciding not to purchase hearing aids from Hidden Hearing, the audiologist was thoroughly professional, gave excellent advice, was personable and generous with her time. I would recommend her and her company to anyone seeking advice about hearing problems.

The whole experience of learning about, trying, and eventually purchasing the very expensive hearing aids was most impressive and sympathetically led by dispenser Lilly Demirezen. The products themselves are comfortable and easy to use.